Samsung Galaxy Z Flip4 SM-F721B User Manual

Samsung Galaxy Z Flip4 SM-F721B
 User Manual

 

www.samsung.com

Getting started

 

 

Device layout and functions

 

• Use the device in a place without magnetic interference for the device to operate normally.
• Your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer. The location of the magnets is marked by the colour grey in the device image.
• If you have an implanted cardiac device, do not place your device in a pocket close to your implanted device, such as your chest or inner jacket pocket.
• Keep a safe distance between your device and objects that are affected by magnets. Objects such as credit cards, passbooks, access cards, boarding passes, or parking passes may be damaged or disabled by the magnets in the device.
• Do not fold the device toward the backside. The device will be damaged.

• Fold the device before putting it in a bag or storing it. Be sure not to store the device unfolded as there is a chance that another object could scratch or puncture the screen or cause screen damage.
• Do not press the screen or the front camera lens with a hard or sharp object, such as a pen or fingernail. Doing so may result in damage to device, such as scratches, dents, or screen damage.
• Do not apply excessive pressure to the area where the screen folds. Doing so may result in screen damage.
• Do not unfold the device by pushing the screen apart with your finger. Doing so may result in damage to the device, such as scratches or punctures on the screen.
• The protector film attached to the Main screen is a film that was designed exclusively for foldable devices. For the protection of the screen, it is recommended that you do not remove the film. If you remove the protector film, the screen may be damaged.
• Do not apply other unapproved films or stickers. Doing so may result in screen damage.
• Be careful as the coating of the screen protector film may peel off when performing repetitive touch actions, such as swiping on the screen.
• When folding the device, do not place any objects, such as cards, coins, or keys, in between the screens, as doing so may cause damage.
• This device is not dust-resistant. Exposure to small particles, such as sand, may cause damage to the device, such as scratches or dents on the screen.

• When using the speakers, such as when playing media files or using speakerphone, do not place the device close to your ears.
• Be careful not to expose the camera lens to a strong light source, such as direct sunlight. If the camera lens is exposed to a strong light source, such as direct sunlight, the camera image sensor may be damaged. A damaged image sensor is irreparable
  and will cause dots or spots in pictures.
• If you use the device with its glass or acrylic body broken, there may be a risk of injury. Use the device only after it has been repaired at a Samsung Service Centre or an authorised service centre.
• If dust or foreign materials enter the microphone, speaker, or receiver, the device’s sound may become quiet or certain features may not work. If you attempt to remove the dust or foreign materials with a sharp object, the device may be damaged and its
  appearance may be affected.
• Be careful not to drop the device on the floor as it could damage the screen and result in black bruise-like spots or colourful dots on the screen. It could also damage the area where the screen folds by causing internal cracking.

• You may notice a crease at the centre of the Main screen. This is a normal characteristic of the device.
• Connectivity problems and battery drain may occur in the following situations:
  – If you attach metallic stickers on the antenna area of the device
  – If you attach a device cover made with metallic material to the device
  – If you cover the device’s antenna area with your hands or other objects while using certain features, such as calls or the mobile data connection
• If the device is covered with your hands while it is folded, radio waves may be interfered with, resulting in Bluetooth, Wi-Fi, and other networks not having smooth connections.
• If the area around the rear camera is covered with accessories, such as a screen protector or stickers, unwanted noises may occur during calls or media playback.
• Do not cover the proximity/light sensor area with accessories, such as stickers or a cover. Doing so may cause the sensor to malfunction.
• The light may flicker at the top of the device during calls due to proximity sensor operation.

 

Hard keys

Setting the Side key
Select an app or feature to launch by pressing the Side key twice or pressing and holding the Side key.
Launch the Settings app, tap Advanced features → Side key, and then select an option you want.

Soft buttons

When you turn on the screen, the soft buttons will appear at the bottom of the screen. Refer to Navigation bar (soft buttons) for more information.

 

Charging the battery

Charge the battery before using it for the first time or when it has been unused for extended periods.

Wired charging

Connect the USB cable to the USB power adaptor and plug the cable into the device’s multipurpose jack to charge the battery. After fully charging, disconnect the charger from the device.

Wireless charging

The device has a built-in wireless charging coil. You can charge the battery using a wireless charger (sold separately).
Fold the device before charging the battery. Place the centre of the device’s back on the centre of the wireless charger to charge the battery. After fully charging, disconnect the device from the wireless charger.
The estimated charging time will appear on the notification panel. The actual charging time assumes that the device is not in use, and it may vary depending on the charging conditions.
Wireless charging may not work smoothly depending on the type of accessory or cover.
For stable wireless charging, it is recommended to separate the cover or accessory from the device.

Adjust the devices into the correct position as shown in the image below to ensure that their connection is good. Otherwise, the device may not charge properly or may overheat.

 

Precautions for wireless charging
If you do not follow the precautions below, the device may not charge properly or may overheat, or the device and any cards may be damaged.

• Do not place the device on the wireless charger with a credit card or radio-frequency identification (RFID) card (such as a transportation card or a key card) placed between the back of the device and the device cover.
• Do not place the device on the wireless charger when conductive materials, such as metal objects and magnets, are placed between the device and the wireless charger.

• If you use the wireless charger in areas with weak network signals, you may lose network reception.
• Use Samsung-approved wireless chargers. If you use other wireless chargers, the battery may not charge properly.
• If you use a wireless charge stand, your device may not be securely mounted or may not charge properly. It is recommended to use a wireless charge pad.

 

Quick charging

Launch the Settings app, tap Battery and device care → Battery → More battery settings, and then activate the feature you want.

• Fast charging: To use the fast charging feature, use a battery charger that supports Adaptive fast charging.
• Fast wireless charging: To use this feature, use a charger and components that support the fast wireless charging feature.

• You can charge the battery more quickly while the device or its screen is turned off.
• If the wireless charger has an internal fan, the fan may produce noise during fast wireless charging. Add a routine to set the fast wireless charging feature to turn off automatically at the preset time using Routines. When the fast wireless charging feature turns off, the charger’s fan noise and the indicator light will be reduced.

Wireless power sharing

You can charge another device with your device’s battery. You can still charge another device even while charging your device. Depending on the type of accessories or cover being used, the Wireless power sharing feature may not work properly. It is recommended to remove any accessories and cover being used before using this feature.

1. Open the notification panel, swipe downwards, and then tap (Wireless power sharing) to activate it. If you cannot find  (Wireless power sharing) on the quick panel, tap and drag the button over to add it.
2. Fold the device.
3. Place the other device on the centre of your device, with their backs facing.
4. When you are finished charging, disconnect the other device from your device.

Do not use earphones while sharing power. Doing so may affect nearby devices.

• Your device includes magnets. The location of the wireless charging coil may differ depending on the device. Adjust the position of the devices correctly as shown in the image to ensure that their connection is good. Otherwise, the device may slide due to the slope of the device or the magnetic force.
• Some features are not available while sharing power.
• Only devices that support the wireless charging feature can be charged using this feature. Some devices may not be charged. To see devices that support the Wireless power sharing feature, visit the Samsung website.
• To charge properly, do not move or use either device while charging.
• The power charged to the other device may be less than the amount shared to it by your device.
• If you charge the other device while charging your device, the charging speed may decrease or the device may not charge properly depending on the charger type.
• The charging speed or efficiency may vary depending on the device’s condition or the surrounding environment.

Setting the limit for power sharing
You can set the device to stop power sharing when the remaining battery power drops below a certain level.
Launch the Settings app, tap Battery and device care → Battery → Wireless power sharing → Battery limit, and then set the limit.

Reducing the battery consumption

Your device provides various options that help you conserve battery power.

• Optimise the device using the device care feature.
• When you are not using the device, turn off the screen by pressing the Side key.
• Activate power saving mode.
• Close unnecessary apps.
• Deactivate the Bluetooth feature when not in use.
• Deactivate auto-syncing of apps that need to be synced.
• Decrease the backlight time.
• Decrease the screen brightness.

Battery charging tips and precautions

Use only Samsung-approved battery, charger, and cable specifically designed for your device. Incompatible battery, charger, and cable can cause serious injuries or damage to your device.

• Connecting the charger improperly may cause serious damage to the device. Any damage caused by misuse is not covered by the warranty.
• Use only USB Type-C cable supplied with the device. The device may be damaged if you use Micro USB cable.
• If you charge the device while the multipurpose jack is wet, the device may be damaged. Thoroughly dry the multipurpose jack before charging the device.

• To save energy, unplug the charger when not in use. The charger does not have a power switch, so you must unplug the charger from the electric socket when not in use to avoid wasting power. The charger should remain close to the electric socket and easily accessible while charging.
• When using a charger, it is recommended to use an approved charger that guarantees the charging performance.
• If the battery is completely discharged, the device cannot be turned on immediately when the charger is connected. Allow a depleted battery to charge for a few minutes before turning on the device.
• If you use multiple apps at once, network apps, or apps that need a connection to another device, the battery will drain quickly. To avoid losing power during a data transfer, always use these apps after fully charging the battery.
• Using a power source other than the charger, such as a computer, may result in a slower charging speed due to a lower electric current.
• The device can be used while it is charging, but it may take longer to fully charge the battery.
• If the device receives an unstable power supply while charging, the touchscreen may not function. If this happens, unplug the charger from the device.
• While charging, the device and the charger may heat up. This is normal and should not affect the device’s lifespan or performance. If the battery gets hotter than usual, the charger may stop charging.
• If the device is not charging properly, take the device and the charger to a Samsung Service Centre or an authorised service centre.

 

Nano-SIM card and eSIM

Insert the SIM or USIM card provided by the mobile telephone service provider.
To have two phone numbers or service providers for a single device, activate the eSIM. Differing from a physical nano-SIM card, an eSIM is an embedded digital SIM. Using both the nano-SIM card and the eSIM may result in slower data transfer speeds in some areas.

• eSIM may not be available depending on the region, service provider, or model.
• Some services that require a network connection may not be available depending on the service provider.

Installing the SIM or USIM card

1. Insert the ejection pin into the hole on the tray to loosen the tray.
2. Pull out the tray gently from the tray slot.
3. Place the SIM or USIM card on the tray with the gold-coloured contacts facing downwards and gently press the SIM or USIM card into the tray to secure it.
4. Insert the tray back into the tray slot.

• Use only a nano-SIM card.
• Use caution not to lose or let others use the SIM or USIM card. Samsung is not responsible for any damages or inconveniences caused by lost or stolen cards.
• Ensure that the ejection pin is perpendicular to the hole. Otherwise, the device may be damaged.
• If the card is not fixed firmly into the tray, the SIM card may leave or fall out of the tray.
• If you insert the tray into your device while the tray is wet, your device may be damaged. Always make sure the tray is dry.
• Fully insert the tray into the tray slot to prevent liquid from entering your device.

Activating an eSIM

Launch the Settings app and tap Connections → SIM manager → Add eSIM. When a mobile plan is found, follow the on-screen instructions to activate the eSIM.
If you have a QR code provided by your service provider, launch the Settings app, tap Connections → SIM manager → Add eSIM → Scan QR code from service provider, and then scan the QR code.

SIM manager

Launch the Settings app and tap Connections → SIM manager.

• SIM cards: Activate the SIM card to use and customise the SIM card settings.
• eSIMs: Activate the eSIM.
• Preferred SIMs: Select to use specific SIM cards for some features, such as voice calls,
  when two cards are activated.
• Data switching: Set the device to use another SIM card for data services if the preferred
  SIM card cannot connect to the network.

  You may incur additional charges when using this feature.

• More SIM settings: Customise the call or eSIM settings.

 

Turning the device on and off

Follow all posted warnings and directions from authorised personnel in areas where the use of wireless devices is restricted, such as aeroplanes and hospitals.

Turning the device on
Press and hold the Side key for a few seconds to turn on the device.

Turning the device off

1. To turn off the device, press and hold the Side key and the Volume Down key simultaneously. Alternatively, open the notification panel, swipe downwards, and then tap.
2. Tap Power off.
   To restart the device, tap Restart.

  You can set the device to turn off when you press and hold the Side key. Launch the Settings app, tap Advanced features → Side key, and then tap Power off menu under Press and hold.

Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.

 

Initial setup

When you turn on your device for the first time or after performing a data reset, follow the on-screen instructions to set up your device.

  If you do not connect to a Wi-Fi network, you may not be able to set up some device features during the initial setup.

 

Apps and features

Introduction

Use apps and various features of the device.

This chapter is a common manual for apps and features provided by Samsung devices.
Depending on the model, some content may differ, or descriptions of apps or features not available on your device may be included.

 

Samsung account

Your Samsung account is an integrated account service that allows you to use a variety of Samsung services provided by mobile devices, TVs, and the Samsung website.
To check the list of services that can be used with your Samsung account, visit account.samsung.com.

1. Launch the Settings app and tap Samsung account.
   Alternatively, launch the Settings app and tap Accounts and backup → Manage accounts → Add account → Samsung account.
2. Sign in to your Samsung account. If you do not have a Samsung account, tap Create account.

Finding your ID and resetting your password
If you forget your Samsung account ID or password, tap Find ID or Forgot password? on the Samsung account sign-in screen. You can find your ID or reset your password after you enter the required information.

Signing out of your Samsung account
When you sign out of your Samsung account, your data, such as contacts or events, will also be removed from your device.

1. Launch the Settings app and tap Accounts and backup → Manage accounts.
2. Tap Samsung account → My profile and tap Sign out at the bottom of the screen.
3. Tap Sign out, enter your Samsung account password, and then tap OK.

 

Understanding the screen

Cover screen and Main screen

You can use the Main screen by unfolding the device or folding the device to the desired angle. When you fully fold the device, you can view information, such as the clock or notifications, on the Cover screen.

Using the Cover screen
You can view the time and date on the Cover screen without unfolding the device. If the Cover screen is off, press the Side button or double-tap the screen.

To edit the Cover screen, launch the Settings app and tap Cover screen.

Viewing notifications
When you receive new notifications, they will appear on the Cover screen. You can reply to messages or return missed calls from the Cover screen without unfolding the device.
To view a notification, swipe to the right on the clock and select a notification. Select an option from the bottom of the screen to send a reply or return a call. To view the notification details, tap Open app and unfold the device. The app will launch immediately and the notification can then be checked.

  If the screen is locked, you must unlock it after tapping Open app to view the notification details.

Using widgets
With the widgets on the Cover screen, you can use certain apps and useful features, such as the music controller.
Swipe to the left on the clock to use the widgets. If you want to add more widgets, swipe to the left and tap Add widget.

Using quick setting buttons
Use quick setting buttons to activate or deactivate the Wi-Fi feature, change the sound mode, and more.
Drag downwards on the clock. To view more buttons, swipe to the left on the screen.

  If the screen is locked, you must unlock it before using some features.

Taking pictures or recording videos
You can take selfies or record videos using the rear camera even while the device is folded.

1. Press the Side key twice quickly to launch the Camera app.
2. To change the shooting mode, swipe to the left or right on the preview screen.
3. Face the rear camera.
4. Show your palm to the camera or press the Volume key to take a selfie or record a video.

Answering or rejecting calls
When a call comes in, drag to the right to answer the call. To reject the call, drag to the left.
To send a message when rejecting an incoming call, drag upwards from the bottom of the screen and select a message to send.

When you answer a call from the Cover screen, the call will automatically go to speakerphone.

 

Controlling the touchscreen

 

 

 

 

Tapping
Tap the screen.

 

 

 

 

 

 

 

 

Dragging
Tap and hold an item and drag it to the target position.

 

 

 

 

 

 

Swiping
Swipe upwards, downwards, to the left, or to the right.

 

 

 

 

 

 

Tapping and holding
Tap and hold the screen for approximately 2 seconds.

 

 

 

 

 

 

Double-tapping
Double-tap the screen.

 

 

 

 

 

 

 

 

 

Spreading and pinching
Spread two fingers apart or pinch on the screen.

 

 

 

 

 

 

 

 

• Do not allow the touchscreen to come into contact with other electrical devices. Electrostatic discharges can cause the touchscreen to malfunction.
• To avoid damaging the touchscreen, do not tap it with anything sharp or apply excessive pressure to it with your fingertips.
• It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods. Doing so may result in afterimages (screen burn-in) or ghosting.

The device may not recognize touch inputs close to the edges of the screen, which are outside of the touch input area.

Navigation bar (soft buttons)

When you turn on the screen, the soft buttons will appear on the navigation bar at the bottom of the screen. The soft buttons are set to the Recents button, Home button, and Back button by default. The functions of the buttons can change according to the app currently being used or usage environment.

Hiding the navigation bar
View files or use apps on a wider screen by hiding the navigation bar.
Launch the Settings app, tap Display → Navigation bar, and then tap Swipe gestures under Navigation type. The navigation bar will be hidden and the gesture hints will appear. Tap More options and select an option you want.

If you want to hide the gesture hints at the bottom of the screen, tap the Gesture hint switch to deactivate it.

Home screen and Apps screen

The Home screen is the starting point for accessing all of the device’s features. It displays widgets, shortcuts to apps, and more.
The Apps screen displays icons for all apps, including newly installed apps.

Switching between Home and Apps screens
On the Home screen, swipe upwards to open the Apps screen.
To return to the Home screen, swipe upwards or downwards on the Apps screen. Alternatively, tap the Home button or the Back button.

If you add the Apps button on the Home screen, you can open the Apps screen by tapping the button. On the Home screen, tap and hold an empty area, tap Settings, and then tap the Show Apps screen button on Home screen switch to activate it. The Apps button will be added at the bottom of the Home screen.

Editing the Home screen
On the Home screen, tap and hold an empty area, or pinch your fingers together to access the editing options. You can set the wallpaper, add widgets, and more. You can also add, delete, or rearrange Home screen panels.

• Adding panels: Swipe to the left, and then tap.
• Moving panels: Tap and hold a panel preview, and then drag it to a new location.
• Deleting panels: Tapon the panel.
• Wallpaper and style: Change the wallpaper settings for the Home screen and the locked screen.
• Themes: Change the device’s theme. Visual elements of interface, such as colours, icons, and wallpapers, will change depending on the selected theme.
• Widgets: Widgets are small apps that launch specific app functions to provide information and convenient access on your Home screen. Select a widget and tap Add. The widget will be added on the Home screen.
• Settings: Configure settings for the Home screen, such as the screen layout.

Displaying all apps on the Home screen
Without using a separate Apps screen, you can set the device to display all apps on the Home screen. On the Home screen, tap and hold an empty area, and then tap Settings → Home screen layout → Home screen only → Apply.
You can now access all your apps by swiping to the left on the Home screen.

Launching Finder
Search for content on the device quickly.

1. On the Apps screen, tap Search. Alternatively, open the notification panel, swipe downwards, and then tap.
2. Enter a keyword.
   Apps and content on your device will be searched.
   If you tap on the keyboard, you can search for more content.

Moving items
Tap and hold an item, and then drag it to a new location. To move the item to another panel, drag it to the side of the screen.
To add a shortcut to an app on the Home screen, tap and hold an item on the Apps screen, and then tap Add to Home. A shortcut to the app will be added on the Home screen.
You can also move frequently used apps to the shortcuts area at the bottom of the Home screen.

Creating folders
Create folders and gather similar apps to quickly access and launch apps.
On the Home screen or the Apps screen, tap and hold an app, and then drag it over another app.
A new folder containing the selected apps will be created. Tap Folder name and enter a folder name.

• Adding more apps
  Tap on the folder. Tick the apps to add and tap Done. You can also add an app by dragging it to the folder.
• Moving apps from a folder
  Tap and hold an app to drag it to a new location.
• Deleting a folder
  Tap and hold a folder, and then tap Delete folder. Only the folder will be deleted. The folder’s apps will be relocated to the Apps screen.

Edge panel

You can quickly access your favorite apps and features from the Edge panels.
Drag the Edge panel handle toward the center of the screen.
If the Edge panel handle is not visible, launch the Settings app, tap Display, and then tap the Edge panels switch to activate it.

 

Lock screen

Folding the device or pressing the Side key turns off the screen and locks it. Also, the screen turns off and automatically locks if the device is not used for a specified period.
To unlock the screen, swipe in any direction when the screen turns on.
If the screen is off, press the Side key to turn on the screen. Alternatively, double-tap the screen.

Changing the screen lock method
To change the screen lock method, launch the Settings app, tap Lock screen → Screen lock type, and then select a method.
When you set a pattern, PIN, password, or your biometric data for the screen lock method, you can protect your personal information by preventing others from accessing your device. After setting the screen lock method, the device will require an unlock code whenever unlocking it.

You can set your device to perform a factory data reset if you enter the unlock code incorrectly several times in a row and reach the attempt limit. Launch the Settings app, tap Lock screen → Secure lock settings, unlock the screen using the preset screen lock method, and then tap the Auto factory reset switch to activate it.

Indicator icons

Indicator icons appear on the status bar at the top of the screen. The icons listed in the table below are most common.

• The status bar may not appear at the top of the screen in some apps. To display the status bar, drag down from the top of the screen.
• Some indicator icons appear only when you open the notification panel.
• The indicator icons may appear differently depending on the service provider or model.

 

Notification panel

When you receive new notifications, indicator icons appear on the status bar. To see more information about the icons, open the notification panel and view the details.
To open the notification panel, drag the status bar downwards. To close the notification panel, swipe upwards on the screen.
You can use the following functions on the notification panel.

Using quick setting buttons
Tap quick setting buttons to activate certain features. Swipe downwards on the notification panel to view more buttons. To add more buttons, tap.

To change feature settings, tap the text under each button. To view more detailed settings, tap and hold a button.
To rearrange buttons, tap → Edit buttons, tap and hold a button, and then drag it to another location.
Controlling media playback
Take control of music or video playback easily using the Media feature.

1. Open the notification panel and tap Media output.
2. Tap the icons on the controller to control the playback.

Controlling nearby devices
Launch quickly and take control of nearby connected devices and frequently used SmartThings devices and scenes on the notification panel.

1. Open the notification panel and tap Device control.
   Nearby connected devices and SmartThings devices and scenes will appear.
2. Select a nearby device or a SmartThings device to control it, or select a scene to launch it.

 

Using the device when folded (Flex mode)

You can use the device folded. When the device is folded within a certain range, you can set the device upright without using a tripod.
When you fold the device, the layout of some apps will automatically change. For example, when using the Camera app, the shooting options at the top of the screen will go down for easier control. Refer to Using the camera with the device folded (Flex mode) for more information.

• The device will recognize its status as being either fully folded or unfolded based on the angle that it reaches when unfolded.
• Changing the screen layout is only available in some apps.

 

Entering text

Keyboard layout

A keyboard appears automatically when you enter text.

 

  Text entry is not supported in some languages. To enter text, you must change the input language to one of the supported languages.

Changing the input language
Tap→ Languages and types → Manage input languages and select the languages to use. When you select two or more languages, you can switch between the input languages by tapping.

Changing the keyboard
On the navigation bar, tap to change the keyboard.
To change the keyboard type, tap→ Languages and types, select a language and then select the keyboard type you want.

• If the keyboard button () does not appear on the navigation bar, launch the Settings app, tap General management → Keyboard list and default, and then tap the Keyboard button on navigation bar switch to activate it.
• On a 3 x 4 keyboard, a key has three or four characters. To enter a character, tap the corresponding key repeatedly until the desired character appears.

Copying and pasting

1. Tap and hold over text.
2. Drag or to select the desired text, or tap Select all to select all text.
3. Tap Copy or Cut.
   The selected text is copied to the clipboard.
4. Tap and hold where the text is to be inserted and tap Paste.
   To paste text that you have previously copied, tap Clipboard and select the text.

 

Installing or uninstalling apps

Galaxy Store

Purchase and download apps. You can download apps that are specialised for Samsung Galaxy devices.
Launch the Galaxy Store app. Browse apps by category or tap to search for a keyword.

• This app may not be available depending on the service provider or model.
• To change the auto update settings, tap Menu →→ Auto update apps, and then select an option.

Play Store

Purchase and download apps.
Launch the Play Store app. Browse apps by category or search for apps by keyword.

  To change the auto update settings, tap your account icon, tap Settings → Network preferences → Auto-update apps, and then select an option.

Managing apps

Uninstalling or disabling apps
Tap and hold an app and select an option.

• Uninstall: Uninstall downloaded apps.
• Disable: Disable selected default apps that cannot be uninstalled from the device.

  Some apps may not support this feature.

Enabling apps
Launch the Settings app, tap Apps →→ Disabled → OK, select an app, and then tap Enable.

Setting app permissions
For some apps to operate properly, they may need permission to access or use information on your device.
To view your app permission settings, launch the Settings app and tap Apps. Select an app and tap Permissions. You can view the app’s permissions list and change its permissions.
To view or change app permission settings by permission category, launch the Settings app and tap Apps →→ Permission manager. Select an item and select an app.
  If you do not grant permissions to apps, the basic features of the apps may not function properly.

 

Phone

Introduction

Make or answer voice and video calls.

Making calls

1. Launch the Phone app and tap Keypad.
2. Enter a phone number.
3. Tap to make a voice call, or tap or to make a video call.

Making calls from call logs or contacts list
Launch the Phone app, tap Recents or Contacts, and then swipe to the right on a contact or a phone number to make a call.
If this feature is deactivated, tap → Settings → Other call settings, and then tap the Swipe to call or text switch to activate it.

Using speed dial
To set a number to speed dial, launch the Phone app, tap Keypad →→ Speed dial numbers, select a speed dial number, and then add a phone number.
To make a call, tap and hold a speed dial number on the keypad. For speed dial numbers 10 and up, tap the first digit(s) of the number, and then tap and hold the last digit.
For example, if you set the number 123 as a speed dial number, tap 1, tap 2, and then tap and hold 3.

Making an international call

1. Launch the Phone app and tap Keypad.
2. Tap and hold 0 until the + sign appears.
3. Enter the country code, area code, and phone number, and then tap.

Receiving calls

Answering a call
When a call comes in, drag outside the large circle.

Rejecting a call
When a call comes in, drag outside the large circle.
To send a message when rejecting an incoming call, drag the Send message bar upwards and select a message to send.
To create various rejection messages, launch the Phone app, tap → Settings → Quick decline messages, enter a message, and then tap.

Blocking phone numbers

Block calls from specific numbers added to your block list.

1. Launch the Phone app and tap → Settings → Block numbers.
2. Tap Recents or Contacts, select contacts or phone numbers, and then tap Done.
   To manually enter a number, tap Add phone number, enter a phone number, and then tap.

When blocked numbers try to contact you, you will not receive notifications. The calls will be logged in the call log.

  You can also block incoming calls from people that do not show their caller ID. Tap the Block unknown/private numbers switch to activate the feature.

 

Contacts

Introduction

Create new contacts or manage contacts on the device.

Adding contacts

Creating a new contact

1. Launch the Contacts app and tap.
2. Select a storage location.
3. Enter contact information and tap Save.

Importing contacts
Add contacts by importing them from other storages to your device.

1. Launch the Contacts app and tap → Manage contacts → Import contacts.
2. Follow the on-screen instructions to import contacts.

Syncing contacts with your web accounts
Sync your device contacts with online contacts saved in your web accounts, such as your Samsung account.

1. Launch the Settings app, tap Accounts and backup → Manage accounts and select the account to sync with.
2. Tap Sync account and tap the Contacts switch to activate it.

Searching for contacts

Launch the Contacts app. Tap at the top of the contacts list and enter search criteria.
Tap the contact. Then take one of the following actions:

• : Make a voice call.
• /: Make a video call.
• : Compose a message.
• : Compose an email.

Deleting contacts

1. Launch the Contacts app and tap → Edit.
2. Select contacts and tap Delete.
   To delete contacts one by one, tap a contact from the contacts list and tap More → Delete.

Sharing contacts

You can share contacts with others by using various sharing options.

1. Launch the Contacts app and tap → Edit.
2. Select contacts and tap Share.
3. Select a sharing method.

Creating groups

You can add groups, such as family or friends, and manage contacts by group.

1. Launch the Contacts app and tap → Groups → Create group.
2. Follow the on-screen instructions to create a group.

 

Merging duplicate contacts

If your contacts list includes duplicate contacts, merge them into one to streamline your contacts list.

1. Launch the Contacts app and tap → Manage contacts → Merge contacts.
2. Tick contacts and tap Merge.

 

Messages

Introduction

Send and view messages by conversation.
You may incur additional charges for sending or receiving messages when you are roaming.

Sending messages

1. Launch the Messages app and tap.
2. Add recipients and enter a message.
   To record and send a voice message, tap and hold , say your message, and then release your finger. The recording icon appears only while the message input field is empty.
3. Tap to send the message.

Viewing messages

1. Launch the Messages app and tap Conversations.
2. On the messages list, select a contact or a phone number.
   • To reply to the message, tap the message input field, enter a message, and then tap.
   • To adjust the font size, spread two fingers apart or pinch on the screen.

Sorting messages
You can sort messages by category and manage them easily.
Launch the Messages app and tap.
If the category option does not appear, tap → Settings and tap the Conversation categories switch to activate it.

Deleting messages
Tap and hold a message to delete, then tap Delete.

Changing message settings

Launch the Messages app and tap → Settings. You can block unwanted messages, change notification settings, and more.

 

Internet

Browse the Internet to search for information and bookmark your favorite webpages to access them conveniently.

1. Launch the Internet app.
2. Enter the web address or a keyword and then tap Go.

To view the toolbars, drag your finger downwards slightly on the screen.
To switch between tabs quickly, swipe to the left or right on the address field.

Using secret mode
If you set a password for secret mode, you can prevent others from viewing your search history, browsing history, bookmarks, and saved pages.

1. Tap → Turn on Secret mode.
2. Tap the Lock Secret mode switch to activate it, tap Start, and then set a password for secret mode.
   In secret mode, the device will change the color of the toolbars. To deactivate secret mode, tap → Turn off Secret mode.

  In secret mode, you cannot use some features, such as screen capture.

 

Multi window

(Using multiple apps at once)

Introduction

Multi window lets you run two apps at the same time in the split screen view. You can also run multiple apps at the same time in the pop-up view.

  Some apps may not support this feature.

Split screen view

1. Tap the Recents button to open the list of recently used apps.
2. Swipe to the left or right, tap an app’s icon, and then tap Open in split screen view.
   Alternatively, tap and hold an app, and then drag it to where Drop here to open appears.
3. On the apps list, select another app to launch.

Launching apps from the Edge panel

1. While using an app, drag the Edge panel handle towards the center of the screen.
2. Tap and hold an app, drag it to the left, and then drop it where Drop here to open appears.
   The selected app will launch in the split screen view.

You can set to launch an app in the split screen view by tapping it once. Tap → and tap Tap under Open in split screen view. If you tap the Show recent apps switch to activate it, you can launch the recently used apps in the split screen view from the Edge panel.

Adding app pairs
Add frequently used apps as an app pair to launch them together in the split screen view with a single tap.

1. In the split screen view, tap the circles between the app windows.
2. Tap.
3. Select a location to add the app pair.
   The apps you are using in the split screen view will be saved to the location you select as an app pair.

Adjusting the window size
Drag the circles between the app windows to adjust the size of the windows.
When you drag the circles between the app windows to the edge of the screen, the window will be maximized.

Pop-up view

1. Tap the Recents button to open the list of recently used apps.
2. Swipe to the left or right, tap an app’s icon, and then tap Open in pop-up view.
   Alternatively, tap and hold an app, and then drag it to where Drop here for pop-up view appears.
   The app screen will appear in the pop-up view.
   If you tap the Home button while using a pop-up window, the window will be minimized and displayed as an app icon. To use the pop-up window again, tap the app icon.

Launching apps from the Edge panel

1. Drag the Edge panel handle towards the center of the screen.
2. Tap and hold an app, drag it to the left, and then drop it where Drop here for pop-up view appears.
   The selected app will launch in the pop-up view.

Moving pop-up windows
To move a pop-up window, tap the window’s toolbar and drag it to a new location.

 

Bixby

Introduction

Bixby is a user interface that helps you use your device more conveniently.
You can talk to Bixby or type text. Bixby will launch a function you request or show the information you want. Visit www.samsung.com/bixby for more information.
 Bixby is only available in some languages, and it may not be available depending on the region.

Starting Bixby

Press and hold the Side key to launch Bixby. The Bixby intro page will appear. After you select the language to use with Bixby, sign in to your Samsung account, and complete the setup by following the on-screen instructions, the Bixby screen will appear.

Using Bixby

While pressing and holding the Side key, say what you want to Bixby, and then release your finger from the key. Alternatively, say the wake-up phrase and say what you want.
For example, while pressing and holding the Side key, say “How’s the weather today?” The weather information will appear on the screen.
If Bixby asks you a question during a conversation, you can continue to talk to Bixby without pressing the Side key or tapping.

Waking up Bixby using your voice
You can start a conversation with Bixby by saying “Hi, Bixby” or “Bixby”. Register your voice so that Bixby will respond to your voice.

1. Launch the Bixby app and tap→ Voice wake-up.
2. Tap the switch to activate it.
3. Select a wake-up phrase you want under Wake-up phrase.
4. Tap the Respond to my voice switch to activate it.
5. Follow the on-screen instructions to complete the setup.
   Now you can say the wake-up phrase and start a conversation.

Communicating by typing text
If your voice is not recognized due to noisy environments or if you are in a situation where speaking is difficult, you can communicate with Bixby via text.
Launch the Bixby app and tap, and then type what you want.
During the communication, Bixby also will answer you through text instead of voice feedback.

 

Bixby Vision

Introduction

Bixby Vision is a service that provides various features based on image recognition. You can use Bixby Vision to quickly search for information by recognizing objects. Use a variety of useful Bixby Vision features.

• This feature may not be available or you may not get correct search results depending on the image size, format, or resolution.
• Samsung is not responsible for the product information provided by Bixby Vision.

Launching Bixby Vision

Launch Bixby Vision using one of these methods.

• In the Camera app, tap MORE on the shooting modes list and tap BIXBY VISION.
• In the Gallery app, select an image and tap.
• In the Internet app, tap and hold an image and tap Search with Bixby Vision.
• If you added the Bixby Vision app icon to the Apps screen, launch the Bixby Vision app.

Using Bixby Vision

1. Launch Bixby Vision.
2. Select a feature you want to use.
   • TRANSLATE: Recognise text from documents or images and translate it.
   • TEXT: Recognise text from documents or images and extract it.
   • DISCOVER: Search for images similar to the recognized object online and related information.

  The available features and search results may vary depending on the region or service provider.

 

Samsung Kids

You can restrict children’s access to certain apps, set their usage times, and configure settings to provide a fun and safe environment for children when they use the device.
Open the notification panel, swipe downwards, and then tap (Kids) to activate it. If you cannot find (Kids) on the quick panel, tap and drag the button over to add it. When starting Samsung Kids for the first time or after performing a data reset, follow the on-screen instructions to complete the setup.
On the Samsung Kids screen, select the app you want to use.

Your preset screen lock method or your created PIN will be used when activating the Parental controls feature or closing Samsung Kids.

Using parental control features
You can configure the settings for Samsung Kids and view the usage history.
On the Samsung Kids screen, tap → Parental controls and enter your unlock code.

Closing Samsung Kids
To close Samsung Kids, tap the Back button or tap → Close Samsung Kids, and then enter your unlock code.

 

Samsung Health

Introduction

Samsung Health helps you manage your wellness and fitness. Set fitness goals, check your progress, and keep track of your overall wellness and fitness. You can also compare your step count records with other Samsung Health users and view health tips.
Visit www.samsung.com/samsung-health for more information.

Using Samsung Health

Launch the Samsung Health app. When running this app for the first time or restarting it after performing a data reset, follow the on-screen instructions to complete the setup.
To edit items on the Samsung Health home screen, tap → Manage items.

• Some features may not be available depending on the region.
• If you use the steps card while traveling by car or train, vibration may affect your step count.

 

Samsung Notes

Create notes by entering text from the keyboard or by handwriting or drawing on the screen. You can also insert images or voice recordings into your notes.

Creating notes

1. Launch the Samsung Notes app, tap, and then create a note.
   You can change the input method by tapping or.
2. When you are finished composing the note, tap the Back button to save it.
   If you want to save the note in another file format, tap → Save as file.

Deleting notes
Tap and hold a note to delete and tap Delete.

 

Samsung Members

Samsung Members offers support services to customers, such as device problem diagnosis, and lets users submit questions and error reports. You can also share information with others in the Galaxy users’ community or view the latest news and tips. Samsung Members can help you solve any problems you might encounter while using your device.

Samsung Global Goals

The Global Goals, which were established by the United Nations General Assembly in 2015, consist of goals that aim to create a sustainable society. These goals have the power to end poverty, fight inequality, and stop climate change.
With Samsung Global Goals, learn more about the global goals and join the movement for a better future.

Samsung TV Plus

Select the channels like you would use a TV and enjoy various video content free of charge. Launch the Samsung TV Plus app.
  This app may not be available depending on the service provider or model.

 

Galaxy Shop

Access the Samsung website and view various information related to products.
Launch the Galaxy Shop app.

• This app may not be available depending on the service provider or model.
• This app may be named Samsung Shop depending on the region.

 

Galaxy Wearable

Galaxy Wearable is an app that allows you to manage your wearable devices. When you connect your device to the wearable device, you can customize the wearable device’s settings and apps.
Launch the Galaxy Wearable app.
Tap Start to connect your device to the wearable device. Follow the on-screen instructions to finish the setup. Refer to the wearable device’s user manual for more information about how to connect and use the wearable device with your device.

 

Calendar

Manage your schedule by entering upcoming events in your planner.

Creating events

1. Launch the Calendar app and tap or double-tap a date.
   If the date already has saved events or tasks in it, tap the date and tap.
2. Enter event details and tap Save.

Syncing events with your accounts

1. Launch the Settings app, tap Accounts and backup → Manage accounts and then select the account to sync with.
2. Tap Sync account and tap the Calendar switch to activate it.

To add accounts to sync with, launch the Calendar app and tap → → Manage calendars →. Then, select an account to sync with and sign in. When an account is added, a blue circle is displayed next to the account name.

 

Reminder

(Receiving notifications for to-do items)

Register to-do items as reminders and receive notifications according to the condition you set.

• To receive more accurate notifications, connect to a Wi-Fi or mobile network.
• To use location reminders, the GPS feature must be activated. Location reminders may not be available depending on the model.

Starting Reminder
Launch the Calendar app and tap → Reminder. The Reminder screen will appear and the Reminder app icon () will be added to the Apps screen.

Creating reminders

1. Launch the Reminder app.
2. Tap, enter the details, and then tap Save.

Completing reminders
On the reminders list, tap or select a reminder and tap Complete.

Restoring reminders
Restore reminders that have been completed.

1. On the reminders list, tap→ Completed.
2. Select a category and tap.
3. Select a reminder to restore and tap Restore.
   Reminders will be added to the reminders list and you will be reminded again.

Deleting reminders
To delete a reminder, select a reminder and tap Delete. To delete multiple reminders, tap and hold a reminder, tick reminders to delete, and then tap Delete.

 

My Files

(Checking and managing the files)

Access and manage various files stored in the device.
Launch the My Files app.
To check for unnecessary data and free up the device’s storage, tap Analyse storage.
To search for files or folders, tap.

 

Clock

Set alarms, check the current time in many cities around the world, time an event, or set a specific duration.
Launch the Clock app.

 

Calculator

Perform simple or complex calculations.
Launch the Calculator app.

• : View the calculation history. To clear the history, tap Clear history. To close the calculation history panel, tap.
• : Use the unit conversion tool. You can convert various values, such as area, length, or temperature, into other units.
• : Display the scientific calculator.

 

Game Launcher

Game Launcher gathers your games downloaded from Play Store and Galaxy Store into one place for easy access. You can set the device to game mode to play games more easily.
Launch the Game Launcher app and select the game you want.

• If Game Launcher does not appear, launch the Settings app, tap Advanced features, and then tap the Game Launcher switch to activate it.
• Games downloaded from Play Store and Galaxy Store will be automatically shown on the Game Launcher screen. If you cannot see your games, tap My games → → Add games.
• Game performance may be limited to control the device’s temperature if the temperature rises above a certain level.

Removing a game from Game Launcher
Tap My games, tap and hold a game, and then tap Remove.

Changing the performance mode
You can change the game performance mode.
Launch the Game Launcher app, tap More → Game Booster → Game optimization, and then select the mode you want.

• Performance: This focuses on giving you high performance while playing games. If you use this mode, your device may heat up due to increased battery consumption.
• Standard: This balances the performance and the battery usage time.
• Battery saver: This saves battery power while playing games.

  Battery power efficiency may vary by game.

 

Game Booster

(Configuring your gaming environment)

Game Booster lets you play games in a better environment. You can use Game Booster while playing games.
To open the Game Booster panel while playing games, tap on the navigation bar. If the navigation bar is hidden, drag upwards from the bottom of the screen to show it. If you have set the navigation bar to use Swipe gestures, open the notification panel and tap Tap to open Game Booster.

• : Lock the touchscreen while the game is being played. To unlock the touchscreen, drag the lock icon in any direction.
• : Hide the buttons on the navigation bar. To display the buttons, tap on the navigation bar.
• : Capture screenshots.
• : Record your game sessions. To stop recording, tap.
• : Configure settings for Game Booster.
• Priority mode: Set the device to block incoming calls and all notifications except for alarms to prevent your game from being disturbed.
• Monitoring temperature / Monitoring memory: Set the device to automatically adjust the volume or video frame rate to prevent the device from overheating and to stop apps from running in the background when there is not enough memory.

• You can set to open the Game Booster panel from the navigation bar while the navigation bar is set to Swipe gestures. On the Game Booster panel, tap → Block during game and tap the Navigation gestures switch to activate it.
• Available options may vary depending on the game.

Launching apps in pop-up windows while playing games
You can launch apps in pop-up windows while playing a game.
Tap and select an app from the apps list.

 

SmartThings

Control and manage smart appliances and Internet of Things (IoT) products.
To view more information, launch the SmartThings app and tap Menu → How to use.

1. Launch the SmartThings app.
2. Tap Devices → Add device or.
3. Select a device and connect to it by following the on-screen instructions.

• Connection methods may vary depending on the type of connected devices or the shared content.
• The devices you can connect may vary depending on the region. Available features may differ depending on the connected device.
• Connected devices’ own errors or defects are not covered by the Samsung warranty. When errors or defects occur on the connected devices, contact the device’s manufacturer.

 

Smart View

(Mirroring on a TV screen)

View your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor.

1. Open the notification panel, swipe downwards, and then tap (Smart View).
2. Select a device to mirror your device’s screen.

  When you play a video with Smart View, the resolution may vary depending on the TV model.

 

Music Share

Introduction

The Music Share feature allows you to share your Bluetooth speaker that is already connected to your device with another person. You can also listen to the same music on your Galaxy Buds and another person’s Galaxy Buds.
This feature is available only on devices that support the Music Share feature.

Sharing a Bluetooth speaker

You can listen to music on your smartphone and your friend’s smartphone via your Bluetooth speaker.

1. Make sure that your smartphone and your Bluetooth speaker are connected.
   Refer to Pairing with other Bluetooth devices for how to connect.
2. On your smartphone, launch the Settings app, tap Connections → Bluetooth → → Advanced settings, and then tap the Music Share switch to activate it.
   You can use additional features, such as setting who to share your device with, by tapping Music Share.
3. On your friend’s smartphone, select your speaker from the list of the Bluetooth devices.
4. On your smartphone, accept the connection request.
   Your speaker will be shared.
   When you play music via your friend’s smartphone, the music playing via your smartphone will be paused.

Listening to music together with Galaxy Buds

You can listen to music on your smartphone together through your Buds and your friend’s Buds.
This feature is supported only on the Galaxy Buds series.

1. Make sure that each smartphone and pair of Buds are connected.
   Refer to Pairing with other Bluetooth devices for how to connect.
2. On your friend’s smartphone, launch the Settings app, tap Connections → Bluetooth → → Advanced settings, and then tap the Music Share switch to activate it.
   You can use additional features, such as setting who to share your device with, by tapping Music Share.
3. On your smartphone, open the notification panel and tap Media output.
4. Tap Music Share and select your friend’s Buds from the detected devices list.
5. On your friend’s smartphone, accept the connection request.
   When you play music via your smartphone, you can listen to it together via both Buds.

 

Link to Windows

(Using the device via a computer connection)

You can connect your device to a Windows PC to instantly access your device’s data, such as pictures or messages, on the computer.
When calls or messages come in, you can receive them on the computer.

• It is recommended to use the latest version of Windows and the Phone Link app to fully use this feature.
• A Microsoft account is required to use this feature. When you create a Microsoft account, you can sign in to all Microsoft devices and services, such as Microsoft Office programs and Windows 10.

Connecting to a computer

1. Launch the Settings app and tap Connected devices → Link to Windows.
2. Follow the on-screen instructions to complete the connection.

  Visit https://aka.ms/setupltw for details.

Viewing data and notifications from your device on the computer
Launch the Phone Link app on the computer and select a category you want.

  Available features and menus may vary depending on the software version or model.

 

Google apps

Google provides entertainment, social network, and business apps. You may require a Google account to access some apps.
To view more app information, access each app’s help menu.

• Chrome: Search for information and browse webpages.
• Gmail: Send or receive emails via the Google Mail service.
• Maps: Find your location on the map, search the world map, and view location information for various places around you.
• YT Music: Enjoy various music and videos provided by YouTube Music. You can also view the music collections stored on your device and play them.
• Google TV: Purchase or rent videos, such as movies and TV programs, from Play Store.
• Drive: Store your content on the cloud, access it from anywhere, and share it with others.
• YouTube: Watch or create videos and share them with others.
• Photos: Search for, manage, and edit all your pictures and videos from various sources in one place.
• Google: Search quickly for items on the Internet or your device.
• Meet: Make simple video calls or create or join video meetings.
• Messages: Send and receive messages on your device or computer, and share various content, such as images and videos.

  Some apps may not be available depending on the service provider or model.

 

Camera

Introduction

Take pictures and record videos using various modes and settings.

Camera etiquette

• Do not take pictures or record videos of other people without their permission.
• Do not take pictures or record videos where legally prohibited.
• Do not take pictures or record videos in places where you may violate other people’s privacy.

Taking pictures

1. Launch the Camera app.
   You can also launch the app by pressing the Side key twice quickly or dragging to the left on the locked screen.         
   • Some camera features are not available when you launch the Camera app from the locked screen or when the screen is turned off while the screen lock method is set.
   • The camera automatically shuts off when unused.
   • Some methods may not be available depending on the service provider or model.
2. Tap the image on the preview screen where the camera should focus.
   To adjust the brightness of pictures, drag the adjustment bar that appears above or below the circular frame.
3. Tap to take a picture.
   To change the shooting mode, drag the shooting modes list to the left or right, or swipe to the left or right on the preview screen.

• The preview screen may vary depending on the shooting mode and which camera is being used.
• The focus may not be clear if the subject is close. Take pictures or videos from a good distance.
• If pictures you take appear blurry, clean the camera lens and try again.
• Make sure that the lens is not damaged or contaminated. Otherwise, the device may not work properly in some modes that require high resolutions.
• Your device’s camera features a wide-angle lens. Minor distortion may occur in wide-angle pictures or videos and does not indicate device performance problems.
• The maximum capacity for recording a video may vary depending on the resolution.
• The camera may fog up or form condensation if the device is exposed to sudden changes in air temperature, due to the difference in temperature outside and inside the camera cover. Try to avoid such conditions when planning to use the camera. If fogging does occur, allow the camera to dry naturally at room temperature before taking pictures or recording videos, otherwise, results may look blurry.

Using zoom features
Select 0.5x/1x or drag it to upwards or downwards to zoom in or out. Alternatively, spread two fingers apart on the screen to zoom in, and pinch to zoom out.

• 0.5x: The Ultra wide camera lets you take wide-angle pictures or record wide-angle videos of things like landscapes.
• 1x: The wide-angle camera lets you take basic pictures or record normal videos.

  Zoom features are available only when using the rear camera.

Locking the focus (AF) and exposure (AE)
You can lock the focus or exposure on a selected area to prevent the camera from automatically adjusting based on changes to the subjects or light sources.
Tap and hold the area to focus, the AF/AE frame will appear on the area and the focus and exposure setting will be locked. The setting remains locked even after you take a picture.
  This feature may not be available depending on the shooting mode.

Using the camera button

• Tap and hold the camera button to record a video.
• To take burst shots, swipe the camera button to the edge of the screen and hold it.
• If you add another camera button, you can move it anywhere on the screen and take pictures more conveniently. On the preview screen, tap → Shooting methods and tap the Floating Shutter button switch to activate it.

Options for current shooting mode
On the preview screen, use the following options.

• : Activate or deactivate the flash.
• : Select the length of the delay before the camera automatically takes a picture.
• : Select an aspect ratio for pictures.
• : Activate or deactivate the motion photo feature. If you activate the feature, a video clip will also be taken from a few seconds before tapping the camera button.
• : Activate or deactivate the super steady feature.
• : Select a resolution for hyperlapse videos.
• : Select a frame rate.
• : Select an aspect ratio for videos.
• : Select a resolution for videos.
• : Apply a filter effect or beauty effects.
• : Turn the Cover screen on or off.
• : Select a metering method. This determines how light values are calculated. Center-weighted metering uses the light in the center portion of the shot to calculate the exposure of the shot. Matrix metering averages the entire scene. Spot metering uses the light in a concentrated center area of the shot to calculate the exposure of the shot.
• : Adjust the color tone.
• : In FOOD mode, focus on a subject inside the circular frame and blur the image outside the frame.
• : In FOOD mode, adjust the color tone.
• : Activate or deactivate the motion detection feature when recording super slow-mo videos.
• : In DIRECTOR’S VIEW mode, change the saving option.
• : In DIRECTOR’S VIEW mode, change the screen.
• : Customise the shooting options when taking single take shots.

  The available options may vary depending on the model or shooting mode.

Using the camera with the device folded (Flex mode)
You can fold your device and stand it up without using a tripod to use the camera more conveniently. When you fold the device, the camera layout will automatically change.

Using the Cover screen
You can take pictures or record videos using the Cover screen while the device is either fully folded or unfolded.

Using the camera with the device fully folded
You can take selfies or record videos using the rear camera even while the device is folded.

1. Press the Side key twice quickly to launch the Camera app.
2. To change the shooting mode, swipe to the left or right on the preview screen.
   To use zoom features, swipe upwards or downwards on the screen.
3. Face the rear camera.
   To fit the preview screen to the actual ratio, double-tap the screen.
4. Show your palm to the camera or press the Volume key to take a selfie or record a video.

While using the camera with the device fully folded, you can unfold the device and set it upright to use the camera more conveniently. Until a certain angle is reached, the screen will not switch to the Main screen, so you will still be able to use the camera on the Cover screen.

Using dual preview screens
You can view the viewfinder through the preview on the Cover screen. You can also view related information, such as the video recording icon and timer countdown on the Cover screen.

1. On the preview screen, tap.
   The Cover screen will turn on.
2. Tap to take a picture or tap to record a video.

Do not use the flash close to your eyes. Using a flash close to the eyes may cause temporary loss of vision or damage to the eyes.
  This feature is only available in some shooting modes.

Photo mode

The camera adjusts the shooting options automatically depending on the surroundings to capture pictures easily.
On the shooting modes list, tap PHOTO and tap to take a picture.

Shot suggestions

The camera suggests the ideal composition for the picture by recognizing the position and angle of your subject.
On the preview screen, tap and tap the Shot suggestions switch to activate it.

1. On the shooting modes list, tap PHOTO.
   A guide will appear on the preview screen.
2. Point the guide at the subject.
   The camera recognizes the composition, and the recommended composition appears on the preview screen.
3. Move the device so the guide matches the recommended composition.
   When the ideal composition is achieved, the guide will change to yellow.
4. Tap to take a picture.

Taking selfies
You can take self-portraits with the front camera.

1. On the preview screen, swipe upwards or downwards, or tapto switch to the front camera for self-portraits.
2. Face the front camera lens.
   To take self-portraits with a wide-angle shot of the landscape or people, tap .
3. Tap to take a picture.

Applying filter and beauty effects
You can select a filter effect and modify facial features, such as your skin tone or face shape, before taking a picture.

1. On the preview screen, tap .
2. Select effects and take a picture.

 

Video mode

The camera adjusts the shooting options automatically depending on the surroundings to record videos easily.

1. On the shooting modes list, tap VIDEO and tap to record a video.
   • To switch between the front and rear cameras while recording, swipe upwards or downwards on the preview screen or tap .
   • To capture an image from the video while recording, tap .
2. Tap to stop recording the video.

Stabilising videos (Super steady)
If there is a lot of shaking when recording videos, use the Super steady feature for further video stabilisation.
Tap VIDEO on the shooting modes list, tap on the shooting options to activate it, and then record a video.

Using the auto framing feature
(Changing the shooting angle and zoom by tracking people)
You can set the device to change the shooting angle and zoom automatically by recognising and tracking people while recording videos.
On the shooting modes list, tap VIDEO, tap to activate it, and then record a video.
To track and adjust the shooting angle and zoom in on a selected person, tap the frame that is displayed around the person. To deactivate tracking, tap the frame again.

Director’s view mode

Record videos with various angles of view by changing cameras. You can save the videos of the front and rear cameras separately and edit them. You can also play the videos in various ways, such as in split view or picture-in-picture view.

1. On the shooting modes list, tap MORE → DIRECTOR’S VIEW.
2. Select the screen and the camera thumbnail you want and tap to record a video.
   • To save the videos of the front and rear cameras separately, tap .
   • To change the screen before starting the recording, tap and select the screen you want.
   • You can change the camera thumbnail while recording. If the thumbnail is hidden, tap to display it.
3. Tap to stop recording the video.

Controlling the picture-in-picture window while playing the video
If you set the screen to Picture-in-picture view, you can change the size or location of the picture-in-picture window while recording or playing the video.

1. On the preview screen, tap to change the saving option to Save front and rear as separate 16:9 videos.
2. Tap to record a video.
   You can change the size or location of the picture-in-picture window before and during recording.
   • To enlarge the picture-in-picture window, tap the window and tap .
   • To move the picture-in-picture window, drag it to wherever you want.
3. Tap to stop recording the video.

You can also control the picture-in-picture window while playing the video. Tap the preview thumbnail on the preview screen, or launch the Gallery app and tap → Open in Video player.

Single take mode

Take various pictures and videos in just one shot.
Your device automatically selects the best shot and creates pictures with filters or videos with certain sections repeated.

1. On the shooting modes list, tap MORE → SINGLE TAKE.
2. Tap to capture the scene you want.
3. When you are finished, tap the preview thumbnail.
   To view other results, drag the icon upwards. To save the results individually, tap Select, tick the items you want, and then tap .

 

Portrait mode / Portrait video mode

The camera allows you to capture pictures or videos where the background is blurred and the subject stands out clearly. You can also apply a background effect and edit it after taking a picture.

1. On the shooting modes list, tap PORTRAIT or tap MORE → PORTRAIT VIDEO.
2. Tap and select a background effect you want.
   To adjust the intensity of the background effect, drag the adjustment bar.
3. When Ready appears on the preview screen, tap to take a picture or tap to record a video.

• The available options may vary depending on the shooting mode.
• Use this feature in a place that has sufficient light.
• The background blur may not be applied properly in the following conditions:
  – The device or the subject is moving.
  – The subject is thin or transparent.
  – The subject has a similar colour to the background.
  – The subject or background is plain.

Pro mode / Pro video mode

Capture pictures or videos while manually adjusting various shooting options, such as exposure value and ISO value.
On the shooting modes list, tap MORE → PRO or PRO VIDEO. Select options and customise the settings, and then tap to take a picture or tap to record a video.

Available options

• : Reset the settings.
• ISO: Select an ISO value. This controls camera light sensitivity. Low values are for stationary or brightly lit objects. Higher values are for fast-moving or poorly lit objects. However, higher ISO settings can result in noise in pictures or videos.
• SPEED: Adjust the shutter speed. A slow shutter speed allows more light in, so the picture or video becomes brighter. This is ideal for pictures or videos of scenery or pictures or videos taken at night. A fast shutter speed allows less light in. This is ideal for capturing pictures or videos of fast-moving subjects.
• EV: Change the exposure value. This determines how much light the camera’s sensor receives. For low-light situations, use a higher exposure.
• FOCUS: Change the focus mode. Drag the adjustment bar to manually adjust the focus.
• WB: Select an appropriate white balance, so images have a true-to-life colour range. You can set the colour temperature.
• MIC: Select which device to use as a microphone or change the sound level. You can also use a USB or Bluetooth microphone by connecting it to your device (Pro video mode).
• ZOOM: Adjust the zoom speed (Pro video mode).

Separating the focus area and the exposure area
You can separate the focus area and the exposure area.
Tap and hold the preview screen. The AF/AE frame will appear on the screen. Drag the frame to the area where you want to separate the focus area and the exposure area.

Night mode

Take a picture in low-light conditions, without using the flash. When you use a tripod or place your device on a flat surface with it folded, you can get brighter and steadier results.

1. On the shooting modes list, tap MORE → NIGHT.
   If you set the time that appears at the right bottom of the screen to Max, you may get clearer pictures.
2. Tap and hold your device steady until shooting is complete.

Food mode

Take pictures of food with more vibrant colours.

1. On the shooting modes list, tap MORE → FOOD.
2. Tap the screen and drag the circular frame over the area to highlight.
   The area outside the circular frame will be blurred.
   To resize the circular frame, drag a corner of the frame.
3. Tap and drag the adjustment bar to adjust the colour tone.
4. Tap to take a picture.

Panorama mode

Using panorama mode, take a series of pictures and then stitch them together to create a wide scene.

1. On the shooting modes list, tap MORE → PANORAMA.
2. Tap and move the device slowly in one direction.
   Keep the image within the frame on the camera’s viewfinder. If the preview image is out of the guide frame or you do not move the device, the device will automatically stop taking pictures.
3. Tap to stop taking pictures.

  Avoid taking pictures of indistinct backgrounds, such as an empty sky or a plain wall.

Super Slow-mo mode

Super slow motion is a feature that records a quickly passing moment slowly so that you can appreciate it later.

1. On the shooting modes list, tap MORE → SUPER SLOW-MO and tap to record a video. The device will capture the moment in super slow motion and save it as a video.
2. On the preview screen, tap the preview thumbnail.
   To edit the super slow motion section, tap and drag the section editing bar to the left or right.

Use this feature in a place that has sufficient light. When recording a video indoors with insufficient or poor lighting, the screen may appear dark or be grainy. The screen may flicker in certain lighting conditions, such as in places with fluorescent lighting.

Recording super slow motion videos automatically
To capture the moment in super slow motion when motion is detected in the motion detection area, tap to activate it. The motion detection feature will be activated and the motion detection area will appear on the preview screen.
Tap to start recording. When motion is detected, the device will begin recording in super slow motion and save it as a video.
  Super slow motion recording may start at an unwanted moment if there are conditions such as the following:

• When the device shakes or when another object is moving near the subject in the motion detection area.
• When recording under flickering light, such as in places with fluorescent lighting.

Slow motion mode

Record a video for viewing it in slow motion. You can specify sections of your videos to be played in slow motion.

1. On the shooting modes list, tap MORE → SLOW MOTION and tap to record a video.
2. When you are finished recording, tap to stop.
3. On the preview screen, tap the preview thumbnail.
   The fast section of the video will be set as a slow motion section and the video will start playing. Up to two slow motion sections will be created based on the video.
   To edit the slow motion section, tap and drag the section editing bar to the left or right.

Hyperlapse mode

Record scenes, such as passing people or cars, and view them as fast-motion videos.

1. On the shooting modes list, tap MORE → HYPERLAPSE.
2. Tap and select a frame rate option.
   If you set the frame rate to , the device will automatically adjust the frame rate according to the changing rate of the scene.
3. Tap to start recording.
4. Tap to finish recording.

Customizing camera settings

On the preview screen, tap . Some options may not be available depending on the shooting mode.

Intelligent features

• Scene optimiser: Set the device to adjust the colour settings and apply the optimised effect automatically depending on the subject or scene.
• Shot suggestions: Set the device to suggest the ideal composition for the picture by recognising the position and angle of your subject.
• Scan QR codes: Set the device to scan QR codes from the preview screen.

Pictures

• Swipe Shutter button to: Select an action to perform when you swipe the camera button to the edge of the screen and hold it.
• Watermark: Add a watermark in the bottom left corner when taking pictures.
• Advanced picture options: Select how you want to save pictures.
  – High efficiency pictures: Take pictures in the High Efficiency Image Format (HEIF).
  – RAW copies: Set the device to save pictures as uncompressed RAW files (DNG file format) in pro mode. RAW files retain all of a picture’s data for the best image quality, but they will take up more memory. When using the RAW copies feature, each picture is saved in two formats, DNG and JPG.

Selfies

• Save selfies as previewed: Set the device to save pictures as they appear on the preview screen when taken with the front camera without flipping them.
• Selfie colour tone: Set a tone to apply when you take selfies.
• Cover screen selfie ratio: Set the screen ratio when you take selfies using the Cover screen.

Videos

• Auto FPS: Set the device to record brighter videos in low-light conditions by automatically optimising the frame rate.
• Video stabilisation: Activate anti-shake to reduce or eliminate blurry image resulting from camera shake while recording a video.
• Advanced video options: Set the device to use an advanced recording option.
  – Reduce file size: You can record videos in the High Efficiency Video Codec (HEVC) format. Your HEVC videos will be saved as compressed files to conserve the device’s memory.
  – HDR10+ videos: You can record videos in which each scene’s contrast and colour are optimised.

• You may not be able to play the HEVC videos on other devices or share them online.
• You cannot record videos in the HEVC format in some shooting modes.
• To play the HDR10+ video properly, the device must support HDR10+.

General

• Fit to screen (3:4 ratio): Set the Main screen’s preview to fill the screen when using the flex mode.
• Tracking auto-focus: Set the device to track and automatically focus on a selected subject. When you select a subject on the preview screen, the device will focus on the subject even if the subject is moving or you change the camera’s position.

  Tracking a subject may fail in the following conditions:

• The subject is too big or too small.
• The subject moves excessively.
• The subject is backlit or you are shooting in a dark place.
• Colours or patterns on the subject and the background are the same.
• The subject includes horizontal patterns, such as blinds.
• The camera shakes excessively.
• The video resolution is high.

• Grid lines: Display viewfinder guides to help composition when selecting subjects.
• Location tags: Attach a GPS location tag to the picture.

• GPS signal strength may decrease in locations where the signal is obstructed, such as between buildings or in low-lying areas, or in poor weather conditions.
• Your location may appear on your pictures when you upload them to the Internet. To avoid this, deactivate the location tag setting.

• Shooting methods: Select additional shooting methods for taking a picture or recording a video.
• Settings to keep: Keep the last settings you used, such as the shooting mode, when you launch the camera.
• Vibration feedback: Set the device to vibrate in certain situations, such as when you tap the camera button.

Privacy

• Privacy Notice: View the privacy notice.
• Permissions: View the permissions required to use the Camera app.
• Reset settings: Reset the camera settings.
• About Camera: View the Camera app version and legal information.
• Contact us: Ask questions or view frequently asked questions.

  Some features may not be available depending on the model.

 

Gallery

Introduction

View images and videos stored in your device. You can also manage images and videos by album or create stories.

Using Gallery

Launch the Gallery app.

Grouping similar images
Launch the Gallery app and tap to group similar images and display only the best shots as a preview of the images. When you tap the image preview, you can view all the images in the group.

Viewing images

Launch the Gallery app and select an image. To view other files, swipe to the left or right on the screen.

Cropping enlarged images

1. Launch the Gallery app and select an image.
2. Spread two fingers apart on the area you want to save and tap.
   The cropped area will be saved as a file.

Viewing videos

Launch the Gallery app and select a video to play. To view other files, swipe to the left or right on the screen.
To use more options during playback, tap → Open in Video player.

Drag your finger up or down on the left side of the playback screen to adjust the brightness, or drag your finger up or down on the right side of the playback screen to adjust the volume.
To rewind or fast-forward, swipe to the left or right on the playback screen.

Viewing brighter and clearer videos
Enhance the image quality of your videos to enjoy brighter and more vivid colours. Launch the Settings app and tap Advanced features → Video brightness → Bright.

• This feature is only available in some apps.
• Using this feature will increase battery consumption.

Albums

Create albums and sort your images and videos.

1. Launch the Gallery app and tap Albums → → Album to create an album.
2. Select the images or videos you want to copy or move them to an album.

Stories

When you capture or save images and videos, the device will read their date and location tags, sort the images and videos, and then create stories.
Launch the Gallery app, tap Stories, and then select a story.

Syncing images and videos

Launch the Gallery app, tap → Settings → Sync with OneDrive, and then follow the on-screen instructions to complete the sync. The Gallery app and the cloud will be synced.
When your Gallery app is synced with the cloud, pictures, and videos you take will also be saved in the cloud. You can view images and videos saved in the cloud in your Gallery app and from other devices.
  When you connect your Samsung account and Microsoft account, you can set the cloud storage as Microsoft OneDrive.

Deleting images or videos

Launch the Gallery app, tap and hold an image, a video, or a story to delete, and then tap Delete.

Using the recycle bin feature
You can keep the deleted images and videos in the recycle bin. The files will be deleted after a certain period.
Launch the Gallery app, tap → Settings, and then tap the Recycle bin switch to activate it.
To view files in the recycle bin, launch the Gallery app and tap → Recycle bin.

 

AR Zone

Introduction

AR Zone provides you AR related features. Choose a feature and capture fun pictures or videos.

Launching AR Zone

Use the following methods to launch AR Zone:

• Launch the AR Zone app.
• Launch the Camera app and tap MORE → AR ZONE.

  Some features may not be available depending on the service provider or model.

AR Emoji Studio

Create emojis any way you want and have fun using them in various features.

Creating an AR Emoji

1. Launch the AR Zone app and tap AR Emoji Studio.
2. You can pick a pre-made emoji to get started quickly. Swipe to the left or right, select an emoji and then tap.
   If you want to make your own emoji, take a selfie or select an image.
3. Follow the on-screen instructions to create an emoji.

Selecting an AR emoji to use
Launch the AR Zone app, tap AR Emoji Studio →, and then select an emoji you want.

Deleting AR emojis
Launch the AR Zone app, tap AR Emoji Studio → →, tick emojis to delete, and then tap Delete.

Creating an AR emoji short video and decorating your device with it
You can create a short video with an emoji and use it as a wallpaper or call background image.

1. Launch the AR Zone app and tap AR Emoji Studio.
2. Select Create video, Call screen, or Lock screen.
3. Select a template you want.
   To change the background image, tap.
4. Tap Save to save the video.
   You can view the saved videos in Gallery.
5. To use the video directly, select an option at the bottom of the screen.

Creating your contact profile with an AR emoji

Use an emoji as your profile picture for your Samsung account and in the Contacts app. You can choose from various poses or create your own expressions.

1. Launch the AR Zone app and tap AR Emoji Studio.
2. Tap Profile and select an emoji.
3. Tap to capture your expression or select a pose you want.
4. Tap Done → Save.

AR Emoji Camera

Create fun pictures or videos with emojis using various shooting modes.

1. Launch the AR Zone app and tap AR Emoji Camera.
2. Select the emoji and the mode you want to use. The available modes may vary depending on the emoji you select.
   • SCENE: The emoji mimics your expressions. You can also change the background image.
   • MASK: The emoji’s face appears over your face so it looks like you are wearing a mask.
   • MIRROR: The emoji mimics your body movements.
   • PLAY: The emoji moves on a real background.
3. Tap the emoji icon to take a picture, or tap and hold the icon to record a video.
   You can view and share the pictures and videos that you have captured in Gallery.

AR Emoji Stickers

Create your own stickers with your emoji’s expressions and actions. You can use your emoji stickers when sending messages or on a social network.

Creating your own stickers

1. Launch the AR Zone app and tap AR Emoji Stickers.
2. Tap at the top of the stickers list.
3. Edit stickers how you want and tap Save.
   You can view the stickers you have created by tapping Custom.

Deleting AR emoji stickers
Launch the AR Zone app and tap AR Emoji Stickers → → Delete stickers. Select the emoji stickers to delete and tap Delete.

Using your AR emoji stickers in chats
You can use your emoji stickers during a conversation via messages or on a social network. The following actions are an example of using your emoji stickers in the Messages app.

1. While composing a message in the Messages app, tap on the Samsung keyboard.
2. Tap the emoji icon.
3. Select one of your emoji stickers.
   The emoji sticker will be inserted.

AR Doodle

(Record videos with the AR feature)

Record fun videos with virtual handwriting or drawings on faces or anywhere else. When the camera recognizes a face or space, the doodles on the face will follow the face as it moves, and the doodles in the space will be fixed in the same place even if the camera moves.

1. Launch the AR Zone app and tap AR Doodle.
   When the camera recognizes the subject, the recognition area will appear on the screen.
2. Tap and write or draw in the recognition area.
   • If you switch to the rear camera, you can also write or draw outside the recognition area.
   • If you tap and then begin to doodle, you can record yourself doodling.
3. Tap to record a video.
4. Tap to stop recording the video.
   You can view and share the video in Gallery.

  The available features on the preview screen may vary depending on which camera is being used.

 

Voice Recorder

Record or play voice recordings.

1. Launch the Voice Recorder app.
2. Tap to start recording. Speak into the microphone.
   • Tap to pause recording.
   • While making a voice recording, tap BOOKMARK to insert a bookmark.
3. Tap to finish recording.
4. Enter a file name and tap Save.

Changing the recording mode
Select a mode from the top of the voice recorder screen.

• Standard: This is the normal recording mode.
• Interview: The device records sound from the top and the bottom of the device at a high volume while reducing the volume of sound from the sides.
• Speech-to-text: The device records your voice and simultaneously converts it to on-screen text. For best results, keep the device near your mouth and speak loudly and clearly in a quiet place.

If the voice memo system language does not match the language you are speaking, the device will not recognize your voice. In this case, before using this feature, tap the current language to set the voice memo system language.

Playing selected voice recordings
When you review interview recordings, you can mute or unmute certain sound sources in the recording.

1. Tap List and select a voice recording made in interview mode.
2. To mute certain sound sources, tap for the corresponding direction that sound is to be muted.
   The icon will change to and the sound will be muted.

 

Samsung Wallet

Use various convenient features in Samsung Wallet. You can make a payment, verify your identity via your biometric data, check tickets or boarding passes, and more.
Launch the Samsung Wallet app and select a feature you want.

• This app may not be available depending on the region.
• Some features may not be available depending on the region.

Making payments
Register cards to Samsung Pay to make both online and offline payments quickly and securely. Refer to Samsung Pay for more information.

Verifying identity
Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information. Refer to Samsung Pass for more information.

Using tickets
Add boarding passes and tickets for movies, sports, and more, to view and use them in one place.

Using a digital key
Register your vehicle’s digital key to your smartphone so you can unlock or lock the vehicle’s door and start the vehicle.
Start registering a digital key by installing your vehicle’s digital key app or using the guide message, such as an email or text message, sent by your vehicle’s manufacturer. Then, follow the on-screen instructions on your vehicle’s navigation screen and your smartphone’s Samsung Wallet screen to complete the registration.

• This feature may not be available depending on the region or model.
• To use this feature, the vehicle must support the digital key function. Check with your vehicle’s manufacturer for digital key support.
• The registered digital key is only saved to your smartphone and, if the smartphone is replaced, the digital key must be registered again.
• Some features may not be available depending on the vehicle. Check with your vehicle’s manufacturer for more information.

Using a digital key with the NFC feature
Touch the NFC antenna area of the smartphone with the digital key registered to the vehicle’s door. The door will unlock or lock.
After you place the smartphone on the vehicle’s wireless charging pad and the digital key is authenticated, you can start the vehicle using the start button.

• To use this feature, the smartphone and vehicle must support the NFC feature.
• To activate the NFC feature on the smartphone, launch the Settings app, tap Connections → NFC and contactless payments, and then tap the switch to activate it.
• To find out the location of the wireless charging pad and which of your vehicle’s doors support NFC, refer to your vehicle’s user manual.

Deleting the digital key
You can delete the registered digital key from your smartphone.
Launch the Samsung Wallet app, tap the registered digital key, and then tap → Delete.

 

Samsung Pay

Introduction

Register cards to Samsung Pay to make both online and offline payments quickly and securely.
You can view more information, such as cards that support this feature at www.samsung.com/samsung-pay.

• To make payments with Samsung Pay, the device may be required a connection to a Wi-Fi or mobile network depending on the region.
• This feature may not be available depending on the service provider or model.
• The procedures for the initial setup and card registration may vary depending on the service provider or model.
• If there is no Samsung Pay app on your device, you can access Samsung Pay from the Samsung Wallet app.

Setting up Samsung Pay

When running this app for the first time or restart it after performing a data reset, follow the on-screen instructions to complete the initial setup.

1. Launch the Samsung Pay app.
2. Sign in to your Samsung account and read and agree to the terms and conditions.
3. Register your fingerprint and a PIN to use when making payments.
   This PIN will be used to verify various actions in Samsung Pay, such as making payments and unlocking the app.

Registering cards

Launch the Samsung Pay app and follow the on-screen instructions to complete your card registration.

Making payments

1. Tap and hold a card image at the bottom of the screen and drag it upwards. Alternatively, launch the Samsung Pay app. Then, on the cards list, swipe to the left or right and select a card to use.
2. Scan your fingerprint or enter the payment PIN you set.
3. Touch the lower part of your device’s back to the card reader.
   When the card reader recognizes the card information, the payment will be processed.

• Payments may not be processed depending on your network connection.
• The verification method for payments may vary depending on the card readers.

Cancelling payments
You can cancel payments by visiting the place where you made them.
On the cards list, swipe to the left or right to select the card you used. Follow the on-screen instructions to complete payment cancellation.

 

Sharing content

Share content by using various sharing options. The following actions are an example of sharing images.

1. Launch the Gallery app and select an image.
2. Tap and select a sharing method you want.

  You may incur additional charges when sharing files via the mobile network.

Quick Share
Sharing content with nearby devices

Share content with nearby devices via Wi-Fi Direct or Bluetooth, or with some SmartThings supported devices.

1. Launch the Gallery app and select an image.
2. On the other device, open the notification panel, swipe downwards, and then tap (Quick Share) to activate it. If you cannot find (Quick Share) on the quick panel, tap and drag the button over to add it.
3. Tap → Quick Share and select a device to transfer the image to.
4. Accept the file transfer request on the other device.

This feature does not support sharing videos with TVs or SmartThings supported devices. To watch videos on TV, use the Smart View feature.

Setting who can find your device
Set who is allowed to find and send content to your device.

1. Open the notification panel, swipe downwards, and then tap (Quick Share).
2. Select an option.
   • No one: Do not allow others to find your device.
   • Contacts only: Only allow Samsung users in your contacts to share with your device.
   • Anyone nearby: Allow any nearby devices to share with your device.

Sharing via Web link
Upload large files to the Samsung storage server and share them with others via Web link.

1. Launch the Gallery app and select an image.
2. Tap → Quick Share and select an option you want under Share link to any person or device.
   • Copy link: Share the link copied to the clipboard.
   • Share link using app: Share the link by selecting an app.
   • Share using QR code: Share the link with the created QR code.

 

Screen capture and screen record

Screen capture

Capture a screenshot while using the device and write on, draw on, crop, or share the captured screen. You can capture the current screen and scrollable area.

How to capture a screenshot
Use the following methods to capture a screenshot. You can view the captured screenshots in Gallery.
Method 1) Key capture: Press the Side key and the Volume Down key simultaneously.
Method 2) Swipe capture: With the edge of your hand, swipe your hand to the left or right across the screen.

• It is not possible to capture a screenshot while using some apps and features.
• If capturing a screenshot by swiping is not activated, launch the Settings app, tap Advanced features → Motions and gestures, and then tap the Palm swipe to capture switch to activate it.

After capturing a screenshot, use the following options on the toolbar at the bottom of the screen:

• : Capture the current content and the hidden content on an elongated page, such as a webpage. When you tap, the screen will automatically scroll down and more content will be captured.
• : Write or draw on the screenshot or crop a portion from the screenshot. You can view the cropped area in Gallery.
• : Add tags to the screenshot. To search for screenshots by tag, tap Search at the top of the Apps screen and tap Screenshots →. You can view the tags list and easily search for the screenshot you want.
• : Share the screenshot with others.

If the options are not visible on the captured screen, launch the Settings app, tap Advanced features → Screenshots and screen recorder, and then tap the Show toolbar after capturing switch to activate it.

Screen record

Record the screen while using your device.

1. Open the notification panel, swipe downwards, and then tap (Screen recorder) to activate it.
2. Select a sound setting and tap Start recording.
   After a countdown, recording will start.
   • To write or draw on the screen, tap.
   • To record the screen with a video overlay of yourself, tap.
3. When you are finished recording the video, tap.
   You can view the video in Gallery.

To change the screen recorder settings, launch the Settings app and tap Advanced features → Screenshots and screen recorder.

 

Transferring data from your previous device (Smart Switch)

You can use Smart Switch to transfer data from your previous device to your new device. Launch the Settings app and tap Accounts and backup → Bring data from old device.

• This feature may not be supported on some devices or computers.
• Limitations apply. Visit www.samsung.com/smartswitch for details. Samsung takes copyright seriously. Only transfer content that you own or have the right to transfer.

Transferring data using a USB cable
You can connect your previous device to your device with the USB cable to easily and quickly transfer data.

1. Connect your device and the previous device using your device’s USB cable.
   A USB connector may be needed depending on the previous device.
2. When the app selection pop-up window appears, tap Smart Switch → Receive data.
3. In the previous device, tap OK.
   If you do not have the app, download it from Galaxy Store or Play Store.
   Your device will recognise the previous device and a list of data you can transfer will appear.
4. On your device, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

Do not disconnect the USB cable from the device when you are transferring files. Doing so may cause data loss or device damage.

Transferring data increases the battery power consumption of your device. Ensure that your device is sufficiently charged before transferring data. If the battery power is low, data transfer may be interrupted.

Transferring data wirelessly
Transfer data from your previous device to your device wirelessly via Wi-Fi Direct.

1. On the previous device, launch Smart Switch.
   If you do not have the app, download it from Galaxy Store or Play Store.
2. On your device, launch the Settings app and tap Accounts and backup → Bring data from old device.
3. Place the devices near each other.
4. On the previous device, tap Send data → Wireless.
5. On your device, tap Receive data, select your previous device’s operating system, and then tap Wireless.
6. On the previous device, tap Allow.
7. On your device, select an option you want, tap Next, and then follow the on-screen instructions to transfer data.

Transferring backup data from a computer
Transfer data between your device and a computer. You must download the Smart Switch computer version app from www.samsung.com/smartswitch. Back up data from your previous device to a computer and import the data to your device.

1. On the computer, visit www.samsung.com/smartswitch to download Smart Switch.
2. On the computer, launch Smart Switch.
   If your previous device is not a Samsung device, back up data to a computer using a program provided by the device’s manufacturer. Then, skip to the fifth step.
3. Connect your previous device to the computer using the device’s USB cable.
4. On the computer, follow the on-screen instructions to back up data from the device. Then, disconnect your previous device from the computer.
5. Connect your device to the computer using the USB cable.
6. On the computer, follow the on-screen instructions to transfer data to your device.

 

 

Settings

Introduction

Customise device settings.
Launch the Settings app.
To search for settings by entering keywords, tap.

This chapter is a common manual for settings and features provided by Samsung devices.
Depending on the model, some content may differ, or descriptions of options or features not available on your device may be included.

 

Samsung account

Sign in to your Samsung account and manage it.
On the Settings screen, tap Samsung account.

Connections

Options

Change settings for various connections, such as the Wi-Fi feature and Bluetooth. On the Settings screen, tap Connections.

• Wi-Fi: Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices. Refer to Wi-Fi for more information.
• Bluetooth: Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices. Refer to Bluetooth for more information.
• NFC and contactless payments: Set the device to allow you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps. Refer to NFC and contactless payments for more information.
• Flight mode: Set the device to disable all wireless functions on your device. You can use only non-network services.

Follow the regulations provided by the airline and the instructions of aircraft personnel. In cases where it is allowed to use the device, always use it in flight mode.

• Mobile networks: Configure your mobile network settings.
• Data usage: Keep track of your data usage amount and customize the settings for the limitation. Set the device to automatically disable the mobile data connection when the amount of mobile data you have used reaches your specified limit.
  You can activate the data saver feature to prevent some apps running in the background from sending or receiving data. Refer to Data saver for more information.
  You can also select apps to always use the mobile data even when your device is connected to a Wi-Fi network. Refer to Mobile data only apps for more information.
• SIM manager: Activate your SIM or USIM cards and customize the SIM card settings. Refer to SIM manager for more information.
• Mobile Hotspot and Tethering: Use the device as a mobile hotspot to share the device’s mobile data connection with other devices. For more information about the mobile hotspot, refer to Mobile Hotspot.
    You may incur additional charges when using this feature.
• More connection settings: Customise settings to control other features. Refer to More connection settings for more information.

Wi-Fi

Activate the Wi-Fi feature to connect to a Wi-Fi network and access the Internet or other network devices.

Connecting to a Wi-Fi network

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2. Select a network from the Wi-Fi networks list.
   Networks with a lock icon require a password.

• Once the device connects to a Wi-Fi network, the device will reconnect to that network each time it is available without requiring a password. To prevent the device from connecting to the network automatically, tap next to the network and tap the Auto reconnect switch to deactivate it.
• If you cannot connect to a Wi-Fi network properly, restart your device’s Wi-Fi feature or the wireless router.

Viewing the Wi-Fi network quality information
View the Wi-Fi network quality information, such as the speed and stability.
On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it. The network quality information will appear under the Wi-Fi networks. If it does not appear, tap → Intelligent Wi-Fi and tap the Show network quality info switch to activate it.
  The quality information may not appear depending on the Wi-Fi network.

Sharing Wi-Fi network passwords
If you make a request to a person who is connected to a secured Wi-Fi network to share its password, you can connect to the network without entering the password. This feature is available between the devices which have contacts each other and the screen of the other device must be turned on.

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2. Select a network from the Wi-Fi networks list.
3. Tap Request password.
4. Accept the share request on the other device.
   The Wi-Fi password is entered on your device and it is connected to the network.

Wi-Fi Direct
Wi-Fi Direct connects devices directly via a Wi-Fi network without requiring an access point.

1. On the Settings screen, tap Connections → Wi-Fi and tap the switch to activate it.
2. Tap → Wi-Fi Direct.
   The detected devices are listed.
   If the device you want to connect to is not in the list, request that the device turns on its Wi-Fi Direct feature.
3. Select a device to connect to.
   The devices will be connected when the other device accepts the Wi-Fi Direct connection request.
   To end the device connection, select the device to disconnect from the list.

Bluetooth

Use Bluetooth to exchange data or media files with other Bluetooth-enabled devices.

Precautions for using Bluetooth

• Samsung is not responsible for the loss, interception, or misuse of data sent or received via Bluetooth.
• Always ensure that you share and receive data with devices that are trusted and properly secured. If there are obstacles between the devices, the operating distance may be reduced.
• Some devices, especially those that are not tested or approved by the Bluetooth SIG, may be incompatible with your device.
• Do not use the Bluetooth feature for illegal purposes (for example, pirating copies of files or illegally tapping communications for commercial purposes). Samsung is not responsible for the repercussion of illegal use of the Bluetooth feature.

Pairing with other Bluetooth devices

1. On the Settings screen, tap Connections → Bluetooth and tap the switch to activate it. The detected devices will be listed.
2. Select a device to pair with.
   If the device you want to pair with is not on the list, set the device to enter Bluetooth pairing mode. Refer to the other device’s user manuals.
     Your device is visible to other devices while the Bluetooth settings screen is open.
3. Accept the Bluetooth connection request on your device to confirm.
   The devices will be connected when the other device accepts the Bluetooth connection request.
   To unpair the devices, tap next to the device name to unpair and tap Unpair.

Sending and receiving data
Many apps support data transfer via Bluetooth. You can share data, such as contacts or media files, with other Bluetooth devices. The following actions are an example of sending an image to another device.

1. Launch the Gallery app and select an image.
2. Tap → Bluetooth and select a device to transfer the image to.
   If the device you want to pair with is not in the list, request that the device turns on its visibility option.
3. Accept the Bluetooth connection request on the other device.

NFC and contactless payments

Your device allows you to read near field communication (NFC) tags that contain information about products. You can also use this feature to make payments and buy tickets for transportation or events after downloading the required apps.
  The device contains a built-in NFC antenna. Handle the device carefully to avoid damaging the NFC antenna.

Reading information from NFC tags
Use the NFC feature to read product information from NFC tags.

1. On the Settings screen, tap Connections → NFC and contactless payments and tap the switch to activate it.
2. Place the lower part of your device’s back near an NFC tag.
   The information from the tag appears.

  Ensure that the device’s screen is turned on and unlocked. Otherwise, the device will not read NFC tags or receive data.

Making payments with the NFC feature
Before you can use the NFC feature to make payments, you must register for the mobile payment service. To register or get more information about the service, contact your service provider.

1. On the Settings screen, tap Connections and tap the NFC and contactless payments switch to activate it.
2. Touch the lower part of your device’s back to the NFC card reader.

To set the default payment app, open the Settings screen and tap Connections → NFC and contactless payments → Contactless payments → Payment, and then select an app.

• The payment services list may not include all available payment apps.
• If you update the payment app or install a new one, the payment services that you used before may not work properly. If that is the case, on the Settings screen, tap Connections → NFC and contactless payments → Contactless payments → Payment or Others, and then select another app instead of the updated or newly installed app. Or, deselect the selected app.

Data saver

Reduce your data usage by preventing some apps running in the background from sending or receiving data.
On the Settings screen, tap Connections → Data usage → Data saver and tap the switch to activate it.
When the data saver feature is activated, the icon will appear on the status bar.

  To select apps to use data without restriction, tap Allowed to use data while Data saver is on and select apps.

Mobile data only apps

Select apps to always use the mobile data even when your device is connected to a Wi-Fi network.
For example, you can set the device to use only mobile data for apps that you want to keep secure or streaming apps that can be disconnected. Even if you do not deactivate the Wi-Fi feature, the apps will launch using the mobile data.
On the Settings screen, tap Connections → Data usage → Mobile data only apps and tap the switches next to the apps you want.
  You may incur additional charges when using this feature.

Mobile Hotspot

Use your device as a mobile hotspot to share your device’s mobile data connection with other devices.

1. On the Settings screen, tap Connections → Mobile Hotspot and Tethering → Mobile Hotspot.
2. Tap the switch to activate it.
   The icon appears on the status bar.
   You can change the level of security and the password by tapping Configure.
3. On the other device’s screen, search for and select your device from the Wi-Fi networks list. Alternatively, tap QR code on the mobile hotspot screen and scan the QR code with the other device.

• If the mobile hotspot is not found, on your device, tap Configure and set Band to 2.4 GHz, tap Advanced, and then tap the Hidden network switch to deactivate it.
• If you activate the Auto Hotspot feature, you can share your device’s mobile data connection with other devices signed in to your Samsung account.

More connection settings

Customise settings to control other connection features.
On the Settings screen, tap Connections → More connection settings.

• Nearby device scanning: Set the device to scan for nearby devices to connect to.
• Printing: Configure settings for printer plug-ins installed on the device. You can search for available printers or add one manually to print files. Refer to Printing for more information.
• VPN: Set up virtual private networks (VPNs) on your device to connect to a school or company’s private network.
• Private DNS: Set the device to use the security enhanced private DNS.
• Ethernet: When you connect an Ethernet adaptor, you can use a wired network and configure network settings.

Printing
Configure settings for printer plug-ins installed on the device. You can connect the device to a printer via Wi-Fi or Wi-Fi Direct, and print images or documents.
  Some printers may not be compatible with the device.

Adding printer plug-ins
Add printer plug-ins for printers you want to connect the device to.

1. On the Settings screen, tap Connections → More connection settings → Printing → Download plugin.
2. Select a printer plug-in and install it.
3. Select the installed printer plug-in.
   The device will automatically search for printers that are connected to the same Wi-Fi network as your device.
4. Select a printer to add.

  To add printers manually, tap → Add printer.

Printing content
While viewing content, such as images or documents, access the options list, tap Print → → All printers…, and then select a printer.
  Printing methods may vary depending on the content type.

Connected devices

Change settings for device connections.
On the Settings screen, tap Connected devices.

• Quick Share: Change the Quick Share settings. Refer to Quick Share for more information.
• Auto switch Buds: Set the Galaxy Buds to switch from another device to your smartphone when you make or answer a call, play media, and more. You can use this feature only when you signed in to the same Samsung account on the other device and you are wearing your Galaxy Buds.
• Call & text on other devices: Connect your tablet and smartphone to use calling and messaging features on the tablet with your smartphone number. You must register and sign in to the same Samsung account on the tablet and smartphone. Some calling and messaging features may not be available.
• Continue apps on other devices: Use your device’s apps on other devices signed in to your Samsung account.
• Link to Windows: Instantly access data saved in your device on your computer. Refer to Link to Windows for more information.
• Smart View: View your device’s displayed content on a large screen by connecting your device to a screen mirroring-enabled TV or monitor. Refer to Smart View for more information.
• SmartThings: Control and manage smart appliances and Internet of Things (IoT) products. Refer to SmartThings for more information.
• Android Auto: Connect your device to a vehicle and control some of your device’s features on the vehicle’s display.

 

Modes and Routines

Introduction

Select a mode based on your current activity or location, or add your repeated usage patterns as routines and use your device more conveniently.
On the Settings screen, tap Modes and Routines.

Using modes

Adding modes

1. On the Settings screen, tap Modes and Routines → Modes.
2. Select a mode you want or tap Add mode → Custom to add your own modes.

Running modes

Modes will run automatically when their conditions are detected. You can also run them manually by tapping the button whenever you want.
To run modes manually, select the mode you want and tap Turn on.
To turn off a running mode, tap the mode and tap Turn off.

Using routines

Adding routines

1. On the Settings screen, tap Modes and Routines → Routines.
2. Tap and select a routine you want or tap to add your own routines.
   If you want to set the routine’s running condition to manual, tap Start manually. This option will appear only when there are no running conditions set. When a pop-up window appears, tap Add. You can add the routine to the Home screen as a widget and access it quickly.

Running routines
Auto routines will run automatically when their conditions are detected. For routines which you set the running condition as Start manually, you can run them manually by tapping the button whenever you want.
To run routines manually, tap next to the routine you want to run. Alternatively, tap the routine’s widget on the Home screen.
To stop running routines, tap the routine under Running and tap Stop.

 

Sounds and vibration

Options

Change settings for various sounds on the device.
On the Settings screen, tap Sounds and vibration.

• Sound / Vibrate / Mute: Set the device to use sound mode, vibration mode, or silent mode.
• Vibrate while ringing: Set the device to vibrate and play a ringtone for incoming calls.
• Temporary mute: Set the device to use silent mode for a certain period.
• Ringtone: Change the call ringtone.
• Notification sound: Change the notification sound.
• System sound: Change the sound to use for certain actions, such as charging the device.
• Volume: Adjust the device’s volume level.
• Call vibration: Change the call vibration settings.
• Notification vibration: Change the notification vibration settings.
• System vibration: Set the device to vibrate for actions, such as controlling the touchscreen.
• Vibration intensity: Adjust the force of the vibration notification.
• Sound quality and effects: Set the device’s sound quality and effects. Refer to Sound quality and effects for more information.
• Separate app sound: Set the device to play media sound from a specific app separately on the other audio device. Refer to Separate app sound for more information.

  Some features may not be available depending on the model.

Sound quality and effects

Set the device’s sound quality and effects.
On the Settings screen, tap Sounds and vibration → Sound quality and effects.

• Dolby Atmos: Select a surround sound mode optimized for various types of audio, such as movies, music, and voice. With Dolby Atmos, you can experience moving audio sounds that flow all around you.
• Dolby Atmos for gaming: Experience the Dolby Atmos sound optimized for games while playing games.
• Equaliser: Select an option for a specific music genre and enjoy optimized sound.
• UHQ upscaler: Enhance the sound resolution of music and videos when using wired earphones.
• Adapt sound: Set the best sound for you.
Depending on the model, you must connect an earphone to use some features.

Separate app sound

Set the device to play media sound from a specific app on the connected Bluetooth speaker or headset.
For example, you can listen to the Navigation app through your device’s speaker while listening to playback from the Music app through the vehicle’s Bluetooth speaker.

1. On the Settings screen, tap Sounds and vibration → Separate app sound and tap the switch to activate it.
2. Select an app to play media sounds separately and tap the Back button.
3. Select a device for playing the selected app’s media sound.

 

Notifications

Change the notification settings.
On the Settings screen, tap Notifications.

• App notifications: Select the apps you want to receive notifications from.
• Lock screen notifications: Set how to show notifications on the locked screen.
• Notification pop-up style: Select a notification pop-up style and change the settings.
• Do not disturb: Set the device to mute all sounds except for allowed exceptions.
• Advanced settings: Configure advanced settings for notifications.

Display

Options

Change the display and the Home screen settings.
On the Settings screen, tap Display.

• Light / Dark: Activate or deactivate dark mode.
• Dark mode settings: Reduce eye strain by applying the dark theme when using the device at night or in a dark place. You can set a schedule for applying dark mode.
    The dark theme may not be applied in some apps.
• Brightness: Adjust the brightness of the display.
• Adaptive brightness: Set the device to keep track of your brightness adjustments and apply them automatically in similar lighting conditions.
• Extra brightness: Set the display to be brighter than the maximum brightness. This feature is available when you deactivate the Adaptive brightness feature.
• Motion smoothness: Change the refresh rate of the screen. When a high refresh rate is set, the screen will scroll more smoothly. Refer to Motion smoothness for more information.
• Eye comfort shield: Reduce eye strain by limiting the amount of blue light emitted by the screen. You can set a schedule for applying this feature.
• Screen mode: Change the screen mode to adjust the display’s colour and contrast. Refer to Changing the screen mode or adjusting the display colour for more information.
• Font size and style: Change the font size and style.
• Screen zoom: Make the items on the screen larger or smaller.
• Full screen apps: Select apps to use with the full screen aspect ratio.
• Camera cutout: Set the device to hide the front camera from the screen.
• Screen timeout: Set the length of time the device waits before turning off the display’s backlight.
• Easy mode: Switch to easy mode to display larger icons and apply a simpler layout to the Home screen.
• Edge panels: Change the settings for the Edge panel.
• Navigation bar: Change the navigation bar settings. Refer to Navigation bar (soft buttons) for more information.
• Accidental touch protection: Set the device to prevent the screen from detecting touch input when it is in a dark place, such as a pocket or bag.
• Touch sensitivity: Increase the touch sensitivity of the screen for use with screen protectors.
• Show charging information: Set the device to display the charging information, such as the remaining battery percentage when the screen is off.
• Screen saver: Set the device to launch a screensaver when the device is charging. Some features may not be available depending on the model.

Motion smoothness

The refresh rate is the number of times the screen is refreshed every second. Use a high refresh rate to prevent the screen from flickering when switching between screens. The screen will scroll more smoothly. When you select a standard refresh rate, you can use the battery longer.

1. On the Settings screen, tap Display → Motion smoothness.
2. Select a refresh rate.
   • Adaptive: Get smoother animations and scrolling by automatically adjusting your screen refresh rate up to 120 Hz.
   • Standard: Use a standard refresh rate in normal situations to conserve battery power.

Changing the screen mode or adjusting the display colour

Change the screen mode or adjust the display colour to your preference.

Changing the screen mode
On the Settings screen, tap Display → Screen mode and select a mode you want.

• Vivid: This optimises the colour range, saturation, and sharpness of your display. You can also adjust the display colour balance by colour value.
• Natural: This adjusts the screen to a natural tone.
  • You can adjust the display colour only in Vivid mode.
  • Vivid mode may not be compatible with third-party apps.

Optimizing the full screen colour balance
Optimize the display color by adjusting the colour tones to your preference.
On the Settings screen, tap Display → Screen mode → Vivid and adjust the colour adjustment bar under White balance.
When you drag the colour adjustment bar towards Cool, the blue colour tone will increase.
When you drag the bar towards Warm, the red colour tone will increase.

Adjusting the screen tone by colour value
Increase or lower certain colour tones by adjusting the Red, Green, or Blue value individually.

1. On the Settings screen, tap Display → Screen mode → Vivid.
2. Tap Advanced settings.
3. Adjust the R (Red), G (Green), or B (Blue) colour bar to your preference.
   The screen tone will be adjusted.

 

Wallpaper and style

Change the wallpaper settings for the Home screen and the locked screen.
On the Settings screen, tap Wallpaper and style.

Themes

Apply various themes to the device to change the visual elements of the Home screen, locked screen, and icons.
On the Settings screen, tap Themes.

Home screen

Configure settings for the Home screen, such as the screen layout.
On the Settings screen, tap Home screen.

Lock screen

Options

Change the settings for the locked screen.
On the Settings screen, tap Lock screen.

• Screen lock type: Change the screen lock method.
• Smart Lock: Set the device to unlock itself when trusted locations or devices are detected. Refer to Smart Lock for more information.
• Secure lock settings: Change screen lock settings for the selected lock method.
• Lock screen: Change the settings of the items displayed on the locked screen and the wallpaper for the locked screen.
• Widgets: Change the settings of the items displayed when you tap the clock on the locked screen.
• Touch and hold to edit: Set the device to display the editing options when you tap and hold the locked screen.
• Always On Display: Set the device to display information while the screen is turned off. Refer to Always On Display for more information.
• Roaming clock: Change the clock to show both the local and home time zones on the locked screen when roaming.
• About Lock screen: View the Lock screen version and legal information.
  • Some features may not be available depending on the service provider or model.
  • The available options may vary depending on the screen lock method selected.

Smart Lock

You can set the device to unlock itself and remain unlocked when trusted locations or devices are detected.
For example, if you have set your home as a trusted location, when you get home your device will detect the location and automatically unlock itself.
On the Settings screen, tap Lock screen → Smart Lock and follow the on-screen instructions to complete the setup.

• This feature will be available to use after you set a screen lock method.
• If you do not use your device for four hours or when you turn on the device, you must unlock the screen using the pattern, PIN, or password you set.

Always On Display

(Displaying information when the screen is turned off)

You can view information, such as the clock or calendar, or control music playback on the screen when it is turned off.
You can also check notifications for new messages or missed calls.
The Always On Display is set to appear only when you tap the screen. To change the settings to make it appear continuously, during a set time, or when receiving notifications, on the Settings screen, tap Lock screen → Always On Display, and then select a mode you want.
  The brightness of the Always On Display may change automatically depending on the lighting conditions.

Opening notifications on the Always On Display
When you receive message, missed call, or app notifications, notification icons will appear on the Always On Display. Double-tap a notification icon to view its notification.
  If the screen is locked, you must unlock it to view notifications.

Deactivating the Always On Display feature
Open the notification panel, swipe downwards, and then tap (Always On Display) to deactivate it. If you cannot find (Always On Display) on the quick panel, tap and drag the button over to add it.
Alternatively, on the Settings screen, tap Lock screen, and then tap the Always On Display switch to deactivate it.

 

Cover screen

Change the settings for the Cover screen.
On the Settings screen, tap Cover screen.

• Clock style: Change the type and colour of the clock on the Cover screen.
• Widgets: Select items to display on the Cover screen.
• Notifications: Change the notification settings.

 

Security and privacy

Options

Check the device’s security and privacy status and change the settings.
On the Settings screen, tap Security and privacy.

• Lock screen: Change the settings for the locked screen.
• Accounts: Change the settings for your accounts.
• Find My Mobile: Activate or deactivate the Find My Mobile feature. Access the Find My Mobile website (findmymobile.samsung.com) to track and control your lost or stolen device.
• App security: Scan apps and keep your device safe from malicious software.
• Updates: View the version of your device’s software and check for updates.
• Privacy: Change the settings for privacy.
• Biometrics: Change the settings for biometric data. Refer to Face recognition and Fingerprint recognition for more information.
• Samsung Pass: Verify your identity easily and securely via your biometric data. Refer to
  Samsung Pass for more information.
• Secure Folder: Create a secure folder to protect your private content and apps from others. Refer to Secure Folder for more information.
• Secure Wi-Fi: Set the device to protect your data while using unsecured Wi-Fi networks. Refer to Secure Wi-Fi for more information.
• Private Share: Share files with others securely using blockchain technology.
• Samsung Blockchain Keystore: Manage your blockchain private key safely.
• Install unknown apps: Set the device to allow the installation of apps from unknown sources.
• Other security settings: Configure additional security settings.

  Some features may not be available depending on the service provider or model.

Face recognition

You can set the device to unlock the screen by recognizing your face.

• If you use your face as a screen lock method, your face cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the face. Be careful not to forget your pattern, PIN, or password.
• If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.

 

Precautions for using face recognition
Before using the face recognition to unlock your device, keep the following precautions in mind.

• Your device could be unlocked by someone or something that looks like your image.
• Face recognition is less secure than Pattern, PIN, or Password.

For better face recognition
Consider the following when using face recognition:

• Consider the conditions when registering, such as wearing glasses, hats, masks, beards, or heavy makeup
• Ensure that you are in a well-lit area and that the camera lens is clean when registering
• Ensure your image is not blurry for better match results

Registering your face
For better face registration, register your face indoors and out of direct sunlight.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2. Read the on-screen instructions and tap Continue.
3. Set a screen lock method.
4. Position your face inside the frame on the screen.
   The camera will scan your face.

• If unlocking the screen with your face is not working properly, tap Remove face data to remove your registered face and register your face again.
• To enhance the face recognition, tap Add alternative appearance to enhance recognition and add an alternate appearance.

Unlocking the screen with your face
You can unlock the screen with your face instead of using a pattern, PIN, or password.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2. Unlock the screen using the preset screen lock method.
3. Tap the Face unlock switch to activate it.
4. On the locked screen, look at the screen.
   When your face is recognized, you can unlock the screen without using any additional screen lock method. If your face is not recognized, use the preset screen lock method.

Deleting the registered face data
You can delete face data that you have registered.

1. On the Settings screen, tap Security and privacy → Biometrics → Face recognition.
2. Unlock the screen using the preset screen lock method.
3. Tap Remove face data → Remove.
   Once the registered face is deleted, all the related features will also be deactivated.

Fingerprint recognition

In order for fingerprint recognition to function, your fingerprint information needs to be registered and stored in your device.

• This feature may not be available depending on the service provider or model.
• Fingerprint recognition uses the unique characteristics of each fingerprint to enhance the security of your device. The likelihood of the fingerprint sensor
  confusing two different fingerprints is very low. However, in rare cases where separate fingerprints are very similar the sensor may recognize them as identical.
• If you use your fingerprint as a screen lock method, your fingerprint cannot be used to unlock the screen for the first time after turning on the device. To use the device, you must unlock the screen using the pattern, PIN, or password you set when registering the fingerprint. Be careful not to forget your pattern, PIN, or password.
• If your fingerprint is not recognized, unlock the device using the pattern, PIN, or password you set when registering the fingerprint, and then re-register your fingerprints. If your pattern, PIN, or password is forgotten, you will not be able to use the device if you do not reset it. Samsung is not responsible for any data loss or inconvenience caused by forgotten unlock codes.
• If you change the screen lock method to Swipe or None, which are not secure, all of your biometric data will be deleted.

For better fingerprint recognition
When you scan your fingerprints on the device, be aware of the following conditions that may affect the feature’s performance:

• The device may not recognize fingerprints that are affected by wrinkles or scars.
• The device may not recognize fingerprints from small or thin fingers.
• To improve recognition performance, register the fingerprints of the fingers used most often to perform tasks on the device.
• The Side key has a built-in fingerprint recognition sensor. Ensure that the fingerprint recognition sensor is not scratched or damaged by metal objects, such as coins, keys, and necklaces.
• Covering the fingerprint recognition sensor with accessories, such as stickers, may decrease the fingerprint recognition rate.
• Ensure that the fingerprint recognition sensor and your fingers are clean and dry.
• If you bend your finger or use a fingertip, the device may not recognise your fingerprints. Make sure to cover the entire fingerprint recognition sensor with your finger.
• In dry environments, static electricity can build up in the device. Avoid using this feature in dry environments or before using the feature, discharge static electricity by touching a metal object.

Registering fingerprints

1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2. Read the on-screen instructions and tap Continue.
3. Set a screen lock method.
4. Place your finger on the Side key. After the device detects your finger, lift it up and place it on the Side key again.
   Repeat this action until the fingerprint is registered.
5. When you are finished registering your fingerprints, tap Done.
   You can check whether your fingerprint is registered by tapping Check added fingerprints.

Unlocking the screen with your fingerprints
You can unlock the screen with your fingerprint instead of using a pattern, PIN, or password.

1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2. Unlock the screen using the preset screen lock method.
3. Tap the Fingerprint unlock switch to activate it.
4. On the locked screen, place your finger on the fingerprint recognition sensor and scan your fingerprint.

Deleting registered fingerprints
You can delete registered fingerprints.

1. On the Settings screen, tap Security and privacy → Biometrics → Fingerprints.
2. Unlock the screen using the preset screen lock method.
3. Select a fingerprint to delete and tap Remove.

Samsung Pass

Register your biometric data to Samsung Pass and easily verify your identity when using services which require your login or personal information.

• The website sign-in feature is only available for websites that you access via the Internet app. Some websites may not support this feature.
• Registered biometric data is only saved to your device and is not synced with other devices or servers.

Registering Samsung Pass
Before using Samsung Pass, register your biometric data to Samsung Pass.
On the Settings screen, tap Security and privacy → Samsung Pass. Follow the on-screen instructions to complete the setup.

Verifying the Samsung account password
You can use your registered biometric data to verify your identity instead of entering your Samsung account password when, for example, you purchase content from Galaxy Store.
On the Samsung Pass main screen, tap → Settings → Account and syncing, and then tap the Verify with Samsung Pass switch to activate it.

Using Samsung Pass to sign in to websites
You can use Samsung Pass to easily sign in to websites that support ID and password autofill.

1. On the sign-in page of the website, enter your ID and password, and then tap the website’s sign-in button.
2. When a pop-up window asking whether you want to save the sign-in information appears, tick Sign in with Samsung Pass and tap Remember.

Using Samsung Pass to sign in to apps
You can use Samsung Pass to easily sign in to apps that support ID and password autofill.

1. On the sign-in page of the app, enter your ID and password, and then tap the app’s sign-in button.
2. When a pop-up window asking whether you want to save the sign-in information appears, tap Save.

Managing sign-in information
View the list of websites and apps you have set to use Samsung Pass and manage your sign-in information.

1. On the Samsung Pass main screen, tap Apps/websites and select a website or app from the list.
2. Tap Edit and modify your ID, password, and the website’s or app’s name.
   To delete your sign-in information, tap Delete.

Using Samsung Pass with websites and apps
When using websites or apps that support Samsung Pass, you can easily sign in with Samsung Pass.
To see the list of websites and apps that support Samsung Pass, on the Samsung Pass main screen, tap→ Settings → Partners. If there are no websites or apps that support Samsung Pass, Partners will not appear.

• Available websites and apps may vary depending on the service provider or model.
• Samsung is not responsible for any loss or inconvenience caused by signing in to websites or apps via Samsung Pass.

Entering your personal information automatically
You can use Samsung Pass to easily enter your personal information, such as your address or payment card information, on apps that support autofill.

1. On the Samsung Pass main screen, select an option under Private info.
2. Enter the information and tap Save.
   You can now use the biometric data you registered to Samsung Pass when entering the personal information automatically on supported apps.

Deleting your Samsung Pass data
You can delete your biometric data, sign-in information, and app data registered to Samsung Pass.
On the Samsung Pass main screen, tap → Settings → See all devices using Samsung Pass → → Leave Samsung Pass.

• Your Samsung account will remain active.
• The Samsung Pass data on other devices signed in to your Samsung account will also be deleted.

Secure Folder

Secure Folder protects your private content and apps, such as pictures and contacts, from being accessed by others. You can keep your private content and apps secure even when the device is unlocked.

Secure Folder is a separate, secured storage area. The data in Secure Folder cannot be transferred to other devices via unapproved sharing methods, such as USB or Wi-Fi Direct. Attempting to customise the operating system or modifying software will cause Secure Folder to be automatically locked and inaccessible. Before saving data in Secure Folder, make sure to back up a copy of the data in another secure location.

Setting up Secure Folder

1. Launch the Settings app and tap Security and privacy → Secure Folder.
2. Follow the on-screen instructions to complete the setup.
   When a pop-up window asking whether you want to reset the Secure Folder lock type with your Samsung account appears, tap Activate. If you have forgotten the lock type, you can reset it using your Samsung account. If you do not activate this feature, you cannot reset the lock type when you have forgotten it.
   When the setup is complete, the Secure Folder screen will appear and the Secure Folder app icon ( ) will be added to the Apps screen.

• When you launch the Secure Folder app, you must unlock the app using your preset lock method.
• To change the name or icon of Secure Folder, tap → Customise.

Setting an auto lock condition for Secure Folder

1. Launch the Secure Folder app and tap → Settings → Auto lock Secure Folder.
2. Select a lock option.

  To manually lock your Secure Folder, tap → Lock and exit.

Moving content to Secure Folder
Move content, such as pictures and videos, to Secure Folder. The following actions are an example of moving an image from the default storage to Secure Folder.

1. Launch the Secure Folder app and tap → Add files.
2. Tap Images, tick images to move, and then tap Done.
3. Tap Move.
   The selected items will be deleted from the original folder and moved to Secure Folder. To copy items, tap Copy.

  The method for moving content may vary depending on the content type.

Moving content from Secure Folder
Move content from Secure Folder to the corresponding app in the default storage. The following actions are an example of moving an image from Secure Folder to the default storage.

1. Launch the Secure Folder app and tap Gallery.
2. Select an image and tap → Move out of Secure Folder.
   The selected items will be moved to Gallery in the default storage.

Adding apps
Add an app to use in Secure Folder.

1. Launch the Secure Folder app and tap.
2. Tick one or more apps installed on the device and tap Add.

Removing apps from Secure Folder
Tap and hold an app to delete, and tap Uninstall.

Adding accounts
Add your Samsung and Google accounts, or other accounts, to sync with the apps in Secure Folder.

1. Launch the Secure Folder app and tap → Settings → Manage accounts → Add account.
2. Select an account service.
3. Follow the on-screen instructions to complete the account setup.

Hiding Secure Folder
You can hide the Secure Folder shortcut from the Apps screen.
Launch the Secure Folder app, tap → Settings, and then tap the Add Secure Folder to Apps screen switch to deactivate it.
Alternatively, open the notification panel, swipe downwards, and then tap (Secure Folder) to deactivate the feature. If you cannot find (Secure Folder) on the quick panel, tap and drag the button over to add it.
If you want to show the Secure Folder again, launch the Settings app, tap Security and privacy → Secure Folder, and then tap the Add Secure Folder to Apps screen switch to activate it.

Uninstalling Secure Folder
You can uninstall Secure Folder, including the content and apps in it.
Launch the Secure Folder app and tap → Settings → More settings → Uninstall.
To back up content before uninstalling Secure Folder, tick Move media files out of Secure Folder and tap Uninstall. To access data backed up from Secure Folder, launch the My Files app and tap Internal storage → Download → Secure Folder.
  Notes saved in Samsung Notes will not be backed up.

Secure Wi-Fi

Secure Wi-Fi is a service that secures your Wi-Fi network connection. It encrypts data using Wi-Fi networks and disables tracking apps and websites so that you can use Wi-Fi networks safely. For example, when using an unsecure Wi-Fi network in public places, such as cafes or airports, Secure Wi-Fi is automatically activated so that no one can hack your login information or monitor your activity in apps and websites.
On the Settings screen, tap Security and privacy → Secure Wi-Fi and follow the on-screen instructions to complete the setup.
When Secure Wi-Fi is activated, the icon will appear on the status bar.

• Using this feature may result in a slower Wi-Fi network speed.
• This feature may not be available depending on the Wi-Fi network, service provider, or model.

Selecting apps to protect using Secure Wi-Fi
Select apps to protect using Secure Wi-Fi so that you can safely protect data, such as your password or your activity in apps, from being accessed by others.
On the Settings screen, tap Security and privacy → Secure Wi-Fi → → Settings → Protected apps and tap the switches next to the apps you want to protect using Secure Wi-Fi.
  Some apps may not support this feature.

Purchasing protection plan
You are provided with a free protection plan for Wi-Fi networks every month. You can also purchase paid protection plans and have unlimited bandwidth protection for a limited time.

1. On the Settings screen, tap Security and privacy → Secure Wi-Fi.
2. Tap Protection plan → Upgrade and select the plan you want.
     For certain protection plans, you can transfer the protection plan to another device signed in to your Samsung account.
3. Follow the on-screen instructions to complete the purchase.

 

Location

Change settings for location information permissions.
On the Settings screen, tap Location.

• App permissions: View the list of apps that have permission to access the device’s location and edit the permission settings.
• Location services: Set the device to use the Wi-Fi or Bluetooth feature to increase the accuracy of your location information, even when the features are deactivated. You can also view the location services your device is using.
• Recent access: View which apps request your current location information.

 

Safety and emergency

Manage your medical information and emergency contacts. You can also change settings for emergency features, such as wireless emergency alerts.
On the Settings screen, tap Safety and emergency.

• Medical info: Enter your medical information.
• Emergency contacts: Enter your emergency contacts.
• Emergency SOS: Set the device to make an emergency call to the preset number when you press the Side key five times.
• Emergency sharing: Set the device to send information, such as your location or your device’s lower battery notifications, to your emergency contacts for a certain period of time.
• Silence notifications while driving: Activate the Do Not Disturb feature automatically while driving.
• Emergency Location Service: Activate the Emergency Location Service (ELS) feature.
• Wireless emergency alerts: Change the settings for wireless emergency alerts.

  Some features may not be available depending on the model.

 

Accounts and backup

Options

Sync, back up, or restore your device’s data using Samsung Cloud. You can also sign in to accounts, such as your Samsung account or Google account, or transfer data to or from other devices via Smart Switch.
On the Settings screen, tap Accounts and backup.

• Manage accounts: Add your Samsung and Google accounts, or other accounts, to sync with.
• Samsung Cloud: Back up your data and settings, and restore the previous device’s data and settings even when you do not have it. Refer to Samsung Cloud for more information.
• Google Drive: Keep your personal information, app data, and settings safe on your device. You can back up your sensitive information. You must sign in to your Google account to back up data.
• Smart Switch: Launch Smart Switch and transfer data from your previous device. Refer to Transferring data from your previous device (Smart Switch) for more information.

Regularly back up your data to a safe location, such as Samsung Cloud or a computer, so that you can restore it if the data is corrupted or lost due to an unintended factory data reset.

Samsung Cloud

Back up your device’s data to Samsung Cloud and restore it later.

Backing up data
You can back up your device’s data to Samsung Cloud.

1. On the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.
2. Tap the switches next to the items you want to back up and tap Back up now.
3. Tap Done.

• Some data will not be backed up. To check which data will be backed up, on the Settings screen, tap Accounts and backup and tap Back up data under Samsung Cloud.
• To view the backup data for other devices in your Samsung Cloud, on the Settings screen, tap Accounts and backup → Restore data, and then select a device you want.

Restoring data
You can restore your backup data from Samsung Cloud to your device.

1. On the Settings screen, tap Accounts and backup.
2. Tap Restore data and select a device you want.
3. Tick items you want to restore and tap Restore.

 

Google

Configure settings for some features provided by Google.
On the Settings screen, tap Google.

Advanced features

Options

Activate advanced features and change the settings that control them.
On the Settings screen, tap Advanced features.

• Labs: Use new features of the device.
• Side key: Select an app or feature to launch using the Side key. Refer to Setting the Side key for more information.
• Motions and gestures: Activate the motion feature and configure settings. Refer to Motions and gestures for more information.
• One-handed mode: Activate one-handed operation mode for your convenience when using the device with one hand.
• Smart suggestions: Set the device to analyse key information in the selected text or received message, such as events and addresses, and suggest that they be added as events to the calendar or to use related apps. You can also get suggestions for useful actions or text to enter based on your app usage history.

  Collected information is stored and used only in this device to protect your personal information.

• Screenshots and screen recorder: Change the settings for screenshots and screen recorder.
• Show contacts when sharing content: Set the device to display the people you contacted on the sharing options panel to allow you to share content directly.
• Video call effects: Set to use various effects such as changing the background during video calls. Refer to Video call effects for more information.
  

• This feature is only available in some apps.
• Some features may not be available depending on the model.

• Game Launcher: Activate the Game Launcher. Refer to Game Launcher for more information.
• Video brightness: Enhance the image quality of your videos to enjoy brighter and more vivid colours.
    This feature may not be available in some apps.
• Dual Messenger: Install the second app and use two separate accounts for the same messenger app. Refer to Dual Messenger for more information.

  Some features may not be available depending on the service provider or model.

Motions and gestures

Activate the motion feature and configure settings.
On the Settings screen, tap Advanced features → Motions and gestures.

• Lift to wake: Set the device to turn on the screen when you pick it up.
• Double tap to turn on screen: Set the device to turn on the screen by double-tapping anywhere on the screen while the screen is turned off.
• Double tap to turn off screen: Set the device to turn off the screen by double-tapping an empty area on the Home screen or the locked screen.
• Keep screen on while viewing: Set the device to prevent the display from turning off while you are looking at it.
• Alert when phone picked up: Set the device to alert you if you have missed calls or new messages when you pick up the device.
    This feature may not work if the screen is turned on or the device is not on a flat surface.
• Mute with gestures: Set the device to mute certain sounds by using motions or gestures.
• Finger sensor gestures: Set the device to open or close the notification panel when you swipe upwards or downwards on the fingerprint recognition sensor. This feature is not available when the sensor is detecting your fingerprint.
• Palm swipe to capture: Set the device to capture a screenshot when you swipe your hand to the left or right across the screen. You can view the captured images in Gallery. It is not possible to capture a screenshot while using some apps and features.

  Excessive shaking or an impact to the device may cause an unintended input for some features using sensors.

Video call effects

You can use various features such as changing the background during video calls.
On the Settings screen, tap Advanced features → Video call effects and tap the switch to activate it. The icon will be added on the video calling app’s screen.

Using video call effects
On the video calling app’s screen, tap.

• Reset all: Reset the settings.
• Background: Change or blur the background during video calls.
• Auto framing: Activate or deactivate the auto framing feature. When you activate this feature, the device changes the shooting angle and zoom automatically by recognizing and tracking people during video calls.
• Settings: Select or add background colours or images to use during video calls.

• Some features may not be available depending on the model.
• Some features are available only when using the front camera.

Dual Messenger

Install the second app and use two separate accounts for the same messenger app.

1. On the Settings screen, tap Advanced features → Dual Messenger. Supported apps will appear.
2. Tap the switch of an app to install the second app.
   The second app will be installed. The second app’s icon will be displayed with.

• The Dual Messenger feature may not be available depending on the app.
• Some features of the app may be limited for the second app.

Uninstalling a second app

1. On the Settings screen, tap Advanced features → Dual Messenger.
2. Tap the switch of the app you want to uninstall and tap Uninstall.
   All data related to the second app will be deleted.

  If you uninstall the first app, the second app will also be deleted.

 

Digital Wellbeing and parental controls

View the history of your device usage and use features to prevent your device from interfering with your life. You can also set up parental controls for your children and manage their digital use.
On the Settings screen, tap Digital Wellbeing and parental controls.

• Screen time goal: Set goals for how much you use your device a day.
• App timers: Limit the daily usage time for each app by setting a timer. When you reach the limit, the app will be deactivated and you cannot use it.
• Driving monitor: Activate the driving monitor to monitor the amount of the time you use your device while driving.
• Volume monitor: Activate the volume monitor to protect your hearing.
• Parental controls: Manage your children’s digital use.

 

Battery and device care

Introduction

The device care feature provides an overview of the status of your device’s battery, storage, memory, and system security. You can also automatically optimize the device with a tap of your finger.

Optimizing your device

On the Settings screen, tap Battery and device care → Optimise now.
The quick optimization feature improves device performance through the following actions.

• Closing apps running in the background.
• Managing abnormal battery usage.
• Scanning for crashed apps and malware.

Battery

Check the remaining battery power and time to use the device. For devices with low battery levels, conserve battery power by activating power saving features.
On the Settings screen, tap Battery and device care → Battery.

• Power saving: Activate power saving mode to extend the battery’s usage time.
• Background usage limits: Limit battery usage for apps that you do not use often.
• Wireless power sharing: Charge another device with your device’s battery. Refer to Wireless power sharing for more information.
• More battery settings: Configure advanced settings for the battery.

• The usage time left shows the time remaining before the battery power runs out. Usage time left may vary depending on your device settings and operating conditions.
• You may not receive notifications from some apps that use power saving mode.

Storage

Check the status of the used and available memory.
On the Settings screen, tap Battery and device care → Storage. To delete files or uninstall apps that you do not use anymore, select a category. Then, tap and hold, or select, an item and tap Delete or Uninstall.

• The actual available capacity of the internal memory is less than the specified capacity because the operating system and default apps occupy part of the memory.
  The available capacity may change when you update the device.
• You can view the available capacity of the internal memory in the Specification section for your device on the Samsung website.

Memory

On the Settings screen, tap Battery and device care → Memory.
To speed up your device by stopping apps running in the background, tick apps from the apps list, and tap Clean now.

Device protection

Check the device’s security status. This feature scans your device for malware.
On the Settings screen, tap Battery and device care → Device protection → Scan phone.

Auto optimization

You can set the device to perform auto optimization when your device is not in use.
On the Settings screen, tap Battery and device care → Auto optimization and tap the Restart when needed switch to activate it.

Software update

Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates.
On the Settings screen, tap Battery and device care → Software update.

Diagnostics

Test your device using Samsung Members.
On the Settings screen, tap Battery and device care → Diagnostics. Select an item to test or tap Test all to test all items.

Maintenance mode

Activate maintenance mode to protect your privacy while someone else is using your device, such as when you send it for repairs.
On the Settings screen, tap Battery and device care → Maintenance mode → Turn on.

 

Apps

Manage the device’s apps and change their settings. You can view the apps’ usage information, change their notification or permission settings, or uninstall or disable unnecessary apps.
On the Settings screen, tap Apps.

 

General management

Customize your device’s system settings or reset the device.
On the Settings screen, tap General management.

• Language: Select device languages. Refer to Adding device languages for more information.
• App languages: Select the language you want to use for each app.
• Text-to-speech output: Change the settings for text-to-speech features used when TalkBack is activated, such as languages, speed, and more.
• Voice input: Download language packs to use the voice input feature offline.
• Date and time: Access and alter the settings to control how the device displays the time and date.
    If the battery remains fully discharged, the time and date is reset.
• Samsung Keyboard settings: Change the settings for the Samsung keyboard.
• Keyboard list and default: Select a keyboard to use by default and change the keyboard settings.
• Physical keyboard: Change the settings for an external keyboard.
• Mouse and trackpad: Change the settings for an external mouse or trackpad.
• Passwords and autofill: Select an autofill service to use.
• Reset: Reset your device’s settings or perform a factory data reset.
• Customisation Service: Set to get personalised service based on your interests and how you use your device.
• Contact us: Ask questions or view frequently asked questions.

Adding device languages
You can add languages to use on your device.

1. On the Settings screen, tap General management → Language → Add language.
   To view all the languages that can be added, tap → All languages.
2. Select a language to add.
3. To set the selected language as the default language, tap Set as default. To keep the current language setting, tap Keep current.
   The selected language will be added to your languages list. If you changed the default language, the selected language will be added to the top of the list.

To change the default language from your languages list, select the language you want and tap Apply. If an app does not support the default language, the next supported language in the list will be used.

 

Accessibility

Configure various settings to improve accessibility to the device. Refer to Accessibility for more information.
On the Settings screen, tap Accessibility.

 

Software update

Update your device’s software via the firmware over-the-air (FOTA) service. You can also schedule software updates.
On the Settings screen, tap Software update.

• Download and install: Check for and install updates manually.
• Auto download over Wi-Fi: Set the device to download updates automatically when connected to a Wi-Fi network.
• Last update: View information about the last software update.

If emergency software updates are released for your device’s security and to block new types of security threats, they will be installed automatically without your agreement.

Security updates information
Security updates are provided to strengthen the security of your device and protect your personal information. For security updates for your model, visit security.samsungmobile.com.
  The website supports only some languages.

 

About phone

Access your device’s information.
On the Settings screen, tap About phone.
To change your device’s name, tap Edit.

• Status information: View various device information, such as the SIM card status, Wi-Fi MAC address, and serial number.
• Legal information: View legal information related to the device, such as safety information and the open source licence.
• Software information: View the device’s software information, such as its operating system version and firmware version.
• Battery information: View the device’s battery status and information.

 

 

 

Usage notices

 

 

 

Precautions for using the device

Please read this manual when using the device to ensure safe and proper use.

• Descriptions are based on the device’s default settings.
• Some content may differ from your device depending on the region, service provider, model specifications, or device’s software.
• The device may require a connection to a Wi-Fi or mobile network when using some apps or features.
• Content (high quality content) that requires high CPU and RAM usage will affect the overall performance of the device. Apps related to the content may not work properly depending on the device’s specifications and the environment that it is used in.
• Samsung is not liable for performance issues caused by apps supplied by providers other than Samsung.
• Samsung is not liable for performance issues or incompatibilities caused by edited registry settings or modified operating system software. Attempting to customize the operating system may cause the device or apps to work improperly.
• Software, sound sources, wallpapers, images, and other media provided with this device are licensed for limited use. Extracting and using these materials for commercial or other purposes is an infringement of copyright laws. Users are entirely responsible for illegal use of media.
• You may incur additional charges for data services, such as messaging, uploading and downloading, auto-syncing, or using location services depending on your data plan. For large data transfers, it is recommended to use the Wi-Fi feature.
• Default apps that come with the device are subject to updates and may no longer be supported without prior notice.
• Modifying the device’s operating system or installing software from unofficial sources may result in device malfunctions and data corruption or loss. These actions are violations of your Samsung licence agreement and will void your warranty.
• You can see the touchscreen clearly even in strong outdoor sunlight by automatically adjusting the contrast range based on the surrounding environment. Due to the nature of the product, displaying fixed graphics for extended periods may result in afterimages (screen burn-in) or ghosting.
  – It is recommended not to use fixed graphics on part or all of the touchscreen for extended periods and turn off the touchscreen when not using the device.
  – You can set the touchscreen to turn off automatically when you are not using it. Launch the Settings app, tap Display → Screen timeout, and then select the length of time you want the device to wait before turning off the touchscreen.
  – To set the touchscreen to automatically adjust its brightness based on the surrounding environment, launch the Settings app, tap Display, and then tap the Adaptive brightness switch to activate it.
• Depending on the region or model, some devices are required to receive approval from the Federal Communications Commission (FCC).
  If your device is approved by the FCC, you can view the FCC ID of the device. To view the FCC ID, launch the Settings app and tap About phone → Status information. If your device does not have an FCC ID, it means that the device has not been authorized for sale in the U.S. or its territories and may only be brought to the U.S. for the owner’s personal use.
• Depending on the region, you can view the regulatory information on the device. To view the information, launch the Settings app and tap About phone → Regulatory information.
• The bandwidths supported by the device may vary depending on the region or service provider.
• 5G network availability may vary depending on the country, network provider, and user environment.
• Your device contains magnets. Keep it away from credit cards, implanted medical devices, and other devices that may be affected by magnets. In the case of medical devices, keep your device more than 15 cm apart. Stop using your device if you suspect any interference with your medical device and consult your physician or your medical device manufacturer. The location of the magnets is marked by the colour grey in the device image.

Instructional icons
  Warning: situations that could cause injury to yourself or others
  Caution: situations that could cause damage to your device or other equipment
  Notice: notes, usage tips, or additional information

 

Notes on package contents and accessories

Refer to the quick start guide for package contents.

• The items supplied with the device and any available accessories may vary depending on the region or service provider.
• The supplied items are designed only for this device and may not be compatible with other devices.
• Appearances and specifications are subject to change without prior notice.
• You can purchase additional accessories from your local Samsung retailer. Make sure they are compatible with the device before purchase.
• Use only Samsung-approved accessories. Using unapproved accessories may cause the performance problems and malfunctions that are not covered by the warranty.
• Availability of all accessories is subject to change depending entirely on manufacturing companies. For more information about available accessories, refer to the Samsung website.
• Earphones (USB Type-C) that support digital output can be used with the device. However, the device may not be compatible with earphones that use a different audio output method or were made by a different manufacturer.

 

Maintaining water resistance

Your device is water resistant and meets the following international standards.

• IPX8 water resistance rating certification: According to the requirements of the IEC 60529 standard, it was tested in 1.5 m fresh water for 30 minutes without moving.

You must follow the guidelines below to maintain the water resistance of your device.

• Do not expose the device to swimming pool water or sea water.
• If the device is exposed to unclean water or other liquids, such as soapy water, oil, perfume, sunscreen, hand cleaner, chemical products such as cosmetics, or liquids that include the alcohol, clean the device with fresh water that does not flow, wipe it with a soft and clean cloth, and then dry it thoroughly before use to maintain the water resistance.
• Do not expose the device to water moving with force. A sudden rise in the water pressure may exceed the guaranteed level of water resistance.
• In places, such as a sauna or steam room, the water-resistant performance may be damaged due to sudden changes in the temperature.
• If the device is subjected to an external shock or is damaged, its water resistance may decrease.

If the device is exposed to water, follow the guidelines below:

• Wipe the device with a soft and clean cloth, and then dry it thoroughly.
• If the microphone or speaker is not completely dry, it may result in the sound not being clear during a call.
• The touchscreen and other features may not work properly if the device is used in water.
• Do not connect the charger or any accessories until the device is completely dry. The device can be damaged if an accessory or charger is connected when the multipurpose jack is not yet dry.

 

Device overheating situations and solutions

When the device heats up while charging the battery

While charging, the device and the charger may become hot. During wireless charging or fast charging, the device may feel hotter to the touch. This does not affect the device’s lifespan or performance and is in the device’s normal range of operation. If the battery becomes too hot, the charging speed may decrease or the charger may stop charging.

  The wireless charging or fast charging feature is only available on supported models.

When the device heats up during use

When you use features or apps that require more power or use them for extended periods, your device may temporarily heat up due to increased battery consumption. Close any running apps and do not use the device for a while.
Refer to the following examples of situations in which the device may overheat.

• During the initial setup after purchase or when restoring data
• When downloading large files
• When using apps that require more power or using apps for extended periods
  – When playing high-quality games for extended periods
  – When recording videos for extended periods
  – When streaming videos while using the maximum brightness setting
  – When connecting to a TV
• While multitasking (or, when running many apps in the background)
  – When using Multi window
  – When updating or installing apps while recording videos
  – When downloading large files during a video call
  – When recording videos while using a navigation app
• When using large amount of data for syncing with the cloud, email, or other accounts
• When using a navigation app in a car while the device is placed in direct sunlight
• When using the mobile hotspot and tethering feature
• When using the device in areas with weak signals or no reception
• When charging the battery with a damaged USB cable
• When the device’s multipurpose jack is damaged or exposed to foreign materials, such as liquid, dust, metal powder, and pencil lead
• When you are roaming

Precautions for device overheating

If you begin to feel uncomfortable due to the device overheating, stop using the device. When the device heats up, the features and performance may be limited or the device may turn off to cool down. The feature is only available on supported models.

• If the device overheats, the screen brightness, the screen refresh rate, and the performance speed will be limited to lower the device’s temperature. Even if the battery charging indicator icon appears, charging may be slow. When charging stops due to a rise in the device’s temperature, the battery indicator icon will blink.
• If the device reaches a certain temperature, a warning message will appear to prevent device failure, skin irritation and damage, and battery leakage. Running apps will be closed and all calling and other features will be limited, except for emergency calls, until the device cools down.
• If the second message appears due to a further increase of the device’s temperature, the device will turn off. Do not use the device until the device’s temperature drops below the specified level. If the second warning message appears during an emergency call, the call will not be disconnected by a forced shut down.

Precautions for operating environment

Your device may heat up due to the environment in the following conditions. Use caution to avoid shortening the battery’s lifespan, damaging the device, or causing a fire.

• Do not store your device in very cold or very hot temperatures.
• Do not expose your device to direct sunlight for extended periods.
• Do not use or store your device for extended periods in very hot areas, such as inside a car in the summertime.
• Do not place the device in any areas that may overheat, such as on an electric heating mat.
• Do not store your device near or in heaters, microwaves, hot cooking equipment, or high pressure containers.
• Do not use a cable whose covering is peeled off or damaged, and do not use any charger or battery that is damaged or malfunctioning.

 

 

 

Appendix

 

 

 

Accessibility

About Accessibility

Improve accessibility with features that make the device easier to use for users who have impaired vision, hearing, and reduced dexterity.
Launch the Settings app and tap Accessibility. To check recommended features and the accessibility features you are using, tap Recommended for you. To disable the features in use, tap Turn off.

TalkBack (Voice feedback)

Activating or deactivating TalkBack

When you activate TalkBack, the device will start voice feedback. When you tap the selected feature once, the device will read the text on the screen aloud. Tapping the feature twice will activate the feature.
Launch the Settings app, tap Accessibility → TalkBack, and then tap the switch to activate it.
To deactivate TalkBack, tap the switch and tap anywhere on the screen twice quickly.
To view how to use TalkBack, tap Settings → Tutorial and help.
  Some features are not available while you are using TalkBack.

Controlling the screen with finger gestures
You can use various finger gestures to control the screen while you are using TalkBack.
To view and customise available finger gestures, launch the Settings app and tap Accessibility → TalkBack → Settings → Customise gestures.

Using the reading menu
While you are using TalkBack, swipe to the left or right with three fingers. The reading menu will appear and the device will read the options aloud. Swipe to the left or right with three fingers to scroll through the options. When you hear the option you want, swipe upwards or downwards to use the option or adjust the settings for the option. For example, when you hear Speech rate, you can adjust the speech rate by swiping upwards or downwards.

Adding and managing image labels
You can assign labels to images on the screen. The device reads aloud the labels when the images are selected. Add labels to unlabelled images by swiping upwards or downwards, then to the right. Then, tap Add label when the TalkBack menus appear.
To manage the labels, launch the Settings app and tap Accessibility → TalkBack → Settings → Advanced settings → Custom labels.

Configuring settings for TalkBack
Configure settings for TalkBack for your convenience.
Launch the Settings app and tap Accessibility → TalkBack → Settings.

• New features in TalkBack: Check for key updates and changes to TalkBack.
• Text-to-speech settings: Change the settings for text-to-speech features used when TalkBack is activated, such as languages, speed, and more.
• Verbosity: Customise the detailed settings for voice feedback.
• Speak passwords: Set the device to read the characters aloud when you enter your password. If you deactivate this feature, the device will only read the password aloud when you are using earphones.
• Sound and vibration: Change sound settings for TalkBack.
• Customise focus indicator: Set the device to thicken the border of the focus indicator that appears when you tap items. You can also change the colour of the indicator.
• Customise gestures: View various finger gestures to control the screen while you are using TalkBack and customise the settings for gestures.
• Customise menus: Select which TalkBack menus and reading menus to use.
• Braille keyboard: Easily enter letters on the screen using a 6-dot braille keyboard.
• Tutorial and help: Learn how to use TalkBack.
• Advanced settings: Configure advanced settings for TalkBack.
• Open TalkBack in the Galaxy Store: Launch TalkBack from the Galaxy Store and check for updates.

Entering text using the keyboard
To display the keyboard, tap the text input field, and then tap anywhere on the screen twice quickly.
When you touch the keyboard with your finger, the device reads aloud the character keys under your finger. When you hear the character you want, release your finger from the screen to select it. The character is entered and the device reads the text aloud.

Entering additional characters
Tap and hold a key on the keyboard to enter additional characters available for the key. A pop-up window appears above the key showing available characters. To select a character, drag your finger on the pop-up window until you hear the character you want, and release it.

Spoken assistance

Speak keyboard input aloud
Set the device to read aloud what you enter on the keyboard.
Launch the Settings app, tap Accessibility → Spoken assistance → Speak keyboard input aloud, tap the switch to activate it, and then select an option.

Using audio description
Set the device to play the audio description when playing a video that provides audio descriptions.
Launch the Settings app, tap Accessibility → Spoken assistance, and then tap the Audio description switch to activate it.

Bixby Vision for accessibility
When you activate the Bixby Vision accessibility features, you can use additional Bixby Vision features.

1. Launch the Settings app, tap Accessibility → Spoken assistance → Bixby Vision for accessibility, and then tap the switch to activate it.
2. Tap Open Bixby Vision.
3. Select a feature you want to use.
   • Scene describer: Analyse the scene you captured and describe it by voice.
   • Object identifier: Recognise objects and describe them by voice.
   • Text reader: Recognise text and read them aloud.
   • Colour detector: Detect the colour of the object and say it aloud.

  Some features may not be available depending on the service provider or model.

Adding voice recordings to voice labels
You can use voice labels to distinguish objects of similar shape by attaching labels to them.
You can record and assign a voice recording to an NFC-enabled voice label. The voice recording is played back when you place your device near the label.
  Turn on the NFC feature before using this feature.

1. Launch the Settings app and tap Accessibility → Spoken assistance → Voice Label. The voice recorder will launch.
2. Tap to start recording. Speak into the microphone.
3. When you are finished recording, tap Done to stop.
4. Hold the back of your device over the voice label.
   The information in the voice recording will be written to the voice label.

Visibility enhancements

Display mode
Change the display mode.
Launch the Settings app, tap Accessibility → Visibility enhancements, and then select a mode you want under Display mode.

Using the high contrast theme
Apply a clear theme that displays light-colored content on a dark background.
Launch the Settings app, tap Accessibility → Visibility enhancements → High contrast theme, and then select a theme you want.

Using the high contrast font
Adjust the colour and outline of fonts to increase the contrast between the text and the background.
Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast fonts switch to activate it.

Using the high contrast keyboard
Change the colours of the Samsung keyboard to increase the contrast between the text and the background.
Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the High contrast keyboard switch to activate it.

Displaying button shapes
Display button shapes with frames to make them stand out.
Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the Highlight buttons switch to activate it.

Reversing the display colours
Improve screen visibility to help users recognise text on the screen more easily.
Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the Colour inversion switch to activate it.

Colour adjustment
Adjust how colours are displayed on the screen if you have difficulty in distinguishing colours. The device changes the colours into more recognisable colours.
Launch the Settings app, tap Accessibility → Visibility enhancements → Colour adjustment, and then tap the switch to activate it. Select an option.
To adjust the intensity of colour, drag the adjustment bar under Intensity.
If you select Personalised colour, you can personalise the colour of the screen. Follow the on-screen instructions to complete the colour adjustment procedure.

Colour filter
Adjust the screen colours if you have difficulty in reading the text.
Launch the Settings app, tap Accessibility → Visibility enhancements → Colour filter, and then tap the switch to activate it. Select a colour you want.
To adjust the transparency level, drag the adjustment bar under Opacity.

Reducing screen motion effects
Reduce animation effects if you are sensitive to animations or screen movement.
Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the Remove animations switch to activate it.

Reducing transparency and blur effects
Reduce the transparency and blur effects to make the content on the screen more visible.
Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the Reduce transparency and blur switch to activate it.

Dimming the screen
Dim the screen below the minimum brightness setting for a more comfortable viewing experience.
Launch the Settings app, tap Accessibility → Visibility enhancements, and then tap the Extra dim switch to activate it.

Magnifying the screen
Magnify the screen and zoom in on a specific area.
Launch the Settings app, tap Accessibility → Visibility enhancements → Magnification → Magnification shortcut, and then tap the switch to activate it. Then tick the actions to use to start using this feature directly.

• Tap Accessibility button: Zoom in by tapping on the navigation bar.
• Press and hold Volume up and down keys for 3 seconds: Zoom in by pressing and holding the Volume Up key and the Volume Down key simultaneously for 3 seconds.
• Press Side and Volume up keys: Zoom in by pressing the Side key and the Volume Up key simultaneously.
• Triple-tap screen: Zoom in by tapping the screen three times.

You can magnify wherever you want on the screen using the magnifier window. To move the magnifier, drag the edge of the magnifier frame.
To explore the screen, drag two fingers across the magnified screen.
To adjust zoom ratio, pinch two fingers on the magnified screen or spread them apart.

• Keyboards and the navigation bar on the screen cannot be magnified.
• When this feature is activated, the performance of some apps may be affected.

Using the magnifier
Use the camera as a magnifying glass to magnify objects.
Launch the Settings app, tap Accessibility → Visibility enhancements → Magnifier → Magnifier shortcut, and then tap the switch to activate it. Then tick the actions to use to start using this feature directly. When you perform the action, the camera will work like a magnifying glass.

Changing the size and colour of the pointer
Enlarge the pointer when using an external mouse or touchpad. You can also change the colour of the pointer.
Launch the Settings app, tap Accessibility → Visibility enhancements → Pointer size and colour.

Changing font
Change the font size and style.
Launch the Settings app and tap Accessibility → Visibility enhancements → Font size and style.

Changing screen zoom
Make the items on the screen larger or smaller.
Launch the Settings app and tap Accessibility → Visibility enhancements → Screen zoom.

Hearing enhancements

Live Transcribe
Set the device to capture speech using the device’s microphone and convert it to on-screen text.
Launch the Settings app, tap Accessibility → Hearing enhancements → Live Transcribe → Live Transcribe shortcut, and then tap the switch to activate it. Tick the actions to use to start using this feature directly. Then, perform the action to transcribe speech.

Live Caption
Set the device to detect speech and automatically generate captions when you play media content, such as videos or podcasts.
Launch the Settings app, tap Accessibility → Hearing enhancements → Live Caption, and then tap the Use Live Caption switch to activate it.

Caption settings
Launch the Settings app, tap Accessibility → Hearing enhancements → Caption preference, and then tap the Show captions switch to activate it.
Select an option for configuring the caption settings.

Sound notifications
Set the device to detect sounds, such as the beeping of smoke detectors or crying babies. The device will vibrate when it detects sound and the alert will be saved as a log.
  While this feature is enabled, the voice recognition will not operate.

1. Launch the Settings app and tap Accessibility → Hearing enhancements → Sound notifications → Open Sound notifications.
2. Follow the on-screen instructions to activate the sound notification feature.
   When sound is detected, the log will be displayed on the timeline. To view the log, tap .
3. If you want to deactivate this feature, tap and tap the Use Sound Notifications switch to deactivate it.

Hearing aid support
Set the device to enhance the sound quality to work better with hearing aids.
Launch the Settings app, tap Accessibility → Hearing enhancements → Hearing aid support, and then tap the Hearing aid compatibility switch to activate it.

Amplify ambient sound
Set the device to amplify the sound around you to help you hear better when using an earphone.

1. Launch the Settings app, tap Accessibility → Hearing enhancements → Amplify ambient sound, and then tap the Amplify ambient sound shortcut switch to activate it.
2. Tick the actions to use to start using this feature directly.
3. Connect an earphone to the device and wear it.
4. Perform the action.

Adapt sound
Optimize the sound setting to find the best sound quality and use it for calls or media playback.
Launch the Settings app, tap Accessibility → Hearing enhancements → Adapt sound, and then optimize the sound setting.

Turning off all sounds
Set the device to mute all device sounds, such as media sounds, and the caller’s voice during a call.
Launch the Settings app, tap Accessibility → Hearing enhancements, and then tap the Mute all sounds switch to activate it.

Mono audio
Mono output combines stereo sound into one signal that is played through all earphone speakers. Use this if you have a hearing impairment or if a single earbud is more convenient.
Launch the Settings app, tap Accessibility → Hearing enhancements, and then tap the Mono audio switch to activate it.

Adjusting the sound balance
Set the device to adjust the sound balance.

1. Launch the Settings app and tap Accessibility → Hearing enhancements.
2. Drag the adjustment bar under Left/right sound balance to the left or right and adjust the sound balance.

Interaction and dexterity

Universal switch
You can control the touchscreen by connecting an external switch or by using head movements and face gestures.

1. Launch the Settings app and tap Accessibility → Interaction and dexterity → Universal switch.
2. Read the on-screen instructions and tap Done.
3. Tap the switch to activate it.
4. If the universal switches are not registered on the device, tap Add switch and set switches to control the device.

  To activate the universal switch feature, at least one switch must be registered on the device.

To set switches to control the device, tap the switch under Switches.
To deactivate this feature, press the Side key and the Volume Up key simultaneously.

Assistant menu
Displaying the assistive shortcut icon
Set the device to display the assistive shortcut icon for accessing apps, features, and settings. You can easily control the device by tapping the assistive menus in the icon.

1. Launch the Settings app and tap Accessibility → Interaction and dexterity → Assistant menu.
2. Tap the switch to activate it.

The assistive shortcut icon appears at the bottom right of the screen.
To adjust the assistant shortcut icon’s transparency level, drag the adjustment bar under Transparency.

Accessing assistive menus
The assistive shortcut icon appears as a floating icon for easy access to the assistive menus from any screen.
When you tap the assistive shortcut icon, the icon expands slightly and the assistive menus appear on the icon. Tap the left or right arrow, or swipe to the left or right, to select other menus.

Using the cursor
On the assistive menu, tap Cursor. You can control the screen using small finger movements on the touch area. Drag your finger on the touch area to move the cursor. Also, tap the screen to select items under the cursor.
Use the following options:

• /: Scroll left or right on the screen.
• /: Scroll up or down the screen.
• : Magnify the area where the cursor is located.
• : Change the touchpad and cursor settings.
• : Move the touch area to another location.
• : Close the touch area.

Using enhanced assistive menus
Set the device to display enhanced assistive menus for selected apps.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Assistant menu → Select apps to show contextual menus with, and then tap the switches next to the apps you want to activate.

Voice Access
Use this feature to control your device by voice.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Voice Access, and then tap the switch to activate it.

Answering or ending calls
Change the method for answering or ending calls.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Answering and ending calls, and then tap the switch of the method you want.

Interaction control
Activate interaction control mode to restrict the device’s reaction to inputs while using apps.

1. Launch the Settings app and tap Accessibility → Interaction and dexterity → Interaction control.
2. Tap the Interaction control shortcut switch to activate it.
3. Press the Side key and the Volume Up key simultaneously while using an app.
4. Adjust the size of the frame or draw a line around an area that you want to restrict.
5. Tap Done.
   The device displays the restricted area. The restricted area will not react when you touch it and the device’s keys will be disabled. However, you can enable functions for the Side key, Volume key, and keyboard in interaction control mode.

To deactivate interaction control mode, press the Side key and the Volume Up key simultaneously.
To set the device to lock the screen after deactivating interaction control mode, launch the Settings app, tap Accessibility → Interaction and dexterity → Interaction control, and then tap the Lock screen when deactivated switch to activate it.

Touch and hold delay
Set the recognition time for tapping and holding the screen.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Touch and hold delay, and then select an option.

Tap duration
Set the duration you must touch the screen for the device to recognise it as a tap.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Tap duration, tap the switch to activate it, and then set the time.

Ignore repeated touches
Set the device to recognize only the first tap within a set time when you tap the screen repeatedly.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Ignore repeated touches, tap the switch to activate it, and then set the time.

Auto action after pointer stops
Set the device to select an item automatically when you place the mouse pointer over the item. You can also assign actions to use when you move the pointer to a corner of the screen.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Auto action after pointer stops, and then tap the Auto click switch to activate it. To assign corner actions, select an option under Corner actions and select an action.

Sticky keys
Set an external keyboard’s modifier key, such as the Shift, Ctrl, or Alt keys, to stay pressed. This helps you use keyboard shortcuts without pressing two keys at the same time.
Launch the Settings app, tap Accessibility → Interaction and dexterity, and then tap the Sticky keys switch to activate it.

Slow keys
Set the recognition time for pressing a key on the external keyboard.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Slow keys, tap the switch to activate it, and then set the time.

Bounce keys
Set the device to recognize only the first time you press a key within a set time when you press the same key repeatedly.
Launch the Settings app, tap Accessibility → Interaction and dexterity → Bounce keys, tap the switch to activate it, and then set the time.

 

Advanced settings

Launching accessibility features quickly
Set to open the accessibility features quickly.
Launch the Settings app and tap Accessibility → Advanced settings. Tap Accessibility button → Select actions, or select Side and Volume up keys or Volume up and down keys, and then tick the accessibility features you want to use.

Setting light notification
Set the device to blink the flash or the screen when an alarm sounds or when you have notifications, such as incoming calls or new messages.
Launch the Settings app, tap Accessibility → Advanced settings → Flash notification, and then tap the switches next to the options you want to activate.

Time to take action
Set the amount of time to display pop-up windows that ask you to take action, such as notifications or volume controller.
Launch the Settings app, tap Accessibility → Advanced settings → Time to take action, and then select an option.

Installed apps
View accessibility services installed on the device.
Launch the Settings app and tap Accessibility → Installed apps.

 

 

Troubleshooting

Before contacting a Samsung Service Centre or an authorized service center, please attempt the following solutions. Some situations may not apply to your device.
You can also use Samsung Members to solve any problems you might encounter while using your device.

When you turn on your device or while you are using the device, it prompts you to enter one of the following codes:

• Password: When the device lock feature is enabled, you must enter the password you set for the device.
• PIN: When using the device for the first time or when the PIN requirement is enabled, you must enter the PIN supplied with the SIM or USIM card. You can disable this feature by using the Lock SIM card menu.
• PUK: Your SIM or USIM card is blocked, usually as a result of entering your PIN incorrectly several times. You must enter the PUK supplied by your service provider.
• PIN2: When you access a menu requiring the PIN2, you must enter the PIN2 supplied with the SIM or USIM card. For more information, contact your service provider.

Your device displays network or service error messages

• When you are in areas with weak signals or poor reception, you may lose reception. Move to another area and try again. While moving, error messages may appear repeatedly.
• You cannot access some options without a subscription. For more information, contact your service provider.

Your device does not turn on

When the battery is completely discharged, your device will not turn on. Fully charge the battery before turning on the device.

The touchscreen responds slowly or improperly

• If you attach a screen protector or optional accessories to the touchscreen, the touchscreen may not function properly.
• If you are wearing gloves, if your hands are not clean while touching the touchscreen, or if you tap the screen with sharp objects or your fingertips, the touchscreen may malfunction.
• The touchscreen may malfunction in humid conditions or when exposed to water.
• Restart your device to clear any temporary software bugs.
• Ensure that your device software is updated to the latest version.
• If the touchscreen is scratched or damaged, visit a Samsung Service Centre or an authorized service center.

Your device freezes or encounters a fatal error

Try the following solutions. If the problem is still not resolved, contact a Samsung Service Centre or an authorized service center.

Restarting the device
If your device freezes or hangs, you may need to close apps or turn off the device and turn it on again.

Forcing restart
If your device is frozen and unresponsive, press and hold the Side key and the Volume Down key simultaneously for more than 7 seconds to restart it.

Resetting the device
If the methods above do not solve your problem, perform a factory data reset.
Launch the Settings app and tap General management → Reset → Factory data reset → Reset → Delete all. Before performing the factory data reset, remember to make backup copies of all important data stored in the device.

Calls are not connected

• Ensure that you have accessed the right cellular network.
• Ensure that you have not set call barring for the phone number you are dialling.
• Ensure that you have not set call barring for the incoming phone number.

Others cannot hear you speaking on a call

• Ensure that you are not covering the built-in microphone.
• Ensure that the microphone is close to your mouth.
• If using an earphone, ensure that it is properly connected.

Sound echoes during a call

Adjust the volume by pressing the Volume key or move to another area.

A cellular network or the Internet is often disconnected or audio quality is poor

• Ensure that you are not blocking the device’s internal antenna.
• When you are in areas with weak signals or poor reception, you may lose reception. You may have connectivity problems due to issues with the service provider’s base station. Move to another area and try again.
• When using the device while moving, wireless network services may be disabled due to issues with the service provider’s network.

The battery does not charge properly (For Samsung-approved chargers)

• Ensure that the charger is connected properly.
• Visit a Samsung Service Centre or an authorized service center and have the battery replaced.

The battery depletes faster than when first purchased

• When you expose the device or the battery to very cold or very hot temperatures, the useful charge may be reduced.
• Battery consumption will increase when you use certain features or apps, such as GPS, games, or the Internet.
• The battery is consumable and the useful charge will get shorter over time.

Error messages appear when launching the camera

Your device must have sufficient available memory and battery power to operate the camera app. If you receive error messages when launching the camera, try the following:

• Charge the battery.
• Free some memory by transferring files to a computer or deleting files from your device.
• Restart the device. If you are still having trouble with the camera app after trying these tips, contact a Samsung Service Centre or an authorized service center.

Picture quality is poorer than the preview

• The quality of your pictures may vary, depending on the surroundings and the photography techniques you use.
• If you take pictures in dark areas, at night, or indoors, image noise may occur or images may be out of focus.

Error messages appear when opening multimedia files

If you receive error messages or multimedia files do not play when you open them on your device, try the following:

• Free some memory by transferring files to a computer or deleting files from your device.
• Ensure that the music file is not Digital Rights Management (DRM)-protected. If the file is DRM-protected, ensure that you have the appropriate license or key to play the file.
• Ensure that the file formats are supported by the device. If a file format is not supported, such as DivX or AC3, install an app that supports it. To confirm the file formats that your device supports, visit the Samsung website.
• Your device supports pictures and videos captured with the device. Pictures and videos captured by other devices may not work properly.
• Your device supports multimedia files that are authorised by your network service provider or providers of additional services. Some content circulated on the Internet, such as ringtones, videos, or wallpapers, may not work properly.

Bluetooth is not working well

If another Bluetooth device is not located or there are connection problems or performance malfunctions, try the following:

• Ensure that the device you wish to connect with is ready to be scanned or connected to.
• Ensure that your device and the other Bluetooth device are within the maximum Bluetooth range (10 m).
• On your device, launch the Settings app, tap Connections, and then tap the Bluetooth switch to re-activate it.
• On your device, launch the Settings app, tap General management → Reset → Reset network settings → Reset settings → Reset to reset network settings. You may lose registered information when performing the reset.

If the tips above do not solve the problem, contact a Samsung Service Centre or an authorized service center.

The screen brightness adjustment bar does not appear on the notification panel

Open the notification panel by dragging the status bar downwards, and then drag the notification panel downwards. Tap → Quick panel layout → Brightness control → Show always.

A connection is not established when you connect the device to a computer

• Ensure that the USB cable you are using is compatible with your device.
• Ensure that you have the proper driver installed and updated on your computer.

Your device cannot find your current location

GPS signals may be obstructed in some locations, such as indoors. Set the device to use Wi-Fi or a mobile network to find your current location in these situations.

Data stored in the device has been lost

Always make backup copies of all important data stored in the device. Otherwise, you cannot restore data if it is corrupted or lost. Samsung is not responsible for the loss of data stored in the device.

A small gap appears around the outside of the device case

• This gap is a necessary manufacturing feature and some minor rocking or vibration of parts may occur.
• Over time, friction between parts may cause this gap to expand slightly.

There is not enough space in the device’s storage

Delete unnecessary data, such as cache, using the device care feature or manually delete unused apps or files to free up storage space.

The Home button does not appear

The navigation bar containing the Home button may disappear while using certain apps or features. To view the navigation bar, drag upwards from the bottom of the screen.

 

Removing the battery

• To remove the battery, contact an authorized service center. To obtain battery removal instructions, please visit www.samsung.com/global/ecodesign_energy.
• For your safety, you must not attempt to remove the battery. If the battery is not properly removed, it may lead to damage to the battery and device, cause personal injury, and/or result in the device being unsafe.
• Samsung does not accept liability for any damage or loss (whether in contract or tort, including negligence) which may arise from failure to precisely follow these warnings and instructions, other than death or personal injury caused by Samsung’s negligence.

Copyright
Copyright © 2022 Samsung Electronics Co., Ltd.
This manual is protected under international copyright laws.
No part of this manual may be reproduced, distributed, translated, or transmitted in any form or by any means, electronic or mechanical, including photocopying, recording, or storing in any information storage and retrieval system.

Trademarks

• SAMSUNG and the SAMSUNG logo are registered trademarks of Samsung Electronics Co., Ltd.
• Bluetooth® is a registered trademark of Bluetooth SIG, Inc. worldwide.
• Wi-Fi®, Wi-Fi Direct™, Wi-Fi CERTIFIED™, and the Wi-Fi logo are registered trademarks of the Wi-Fi Alliance.
• Manufactured under license from Dolby Laboratories. Dolby, Dolby Atmos, and the double-D symbol are trademarks of Dolby Laboratories.
• All other trademarks and copyrights are the property of their respective owners.