IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
IMPORTANT: SAVE THESE INSTRUCTIONS FOR THE LOCAL ELECTRICAL INSPECTOR’S USE.
INSTALLER: LEAVE THESE INSTRUCTIONS WITH THE UNIT FOR THE OWNER.
OWNER: PLEASE RETAIN THESE INSTRUCTIONS FOR FUTURE REFERENCE.
WARNING
When properly cared for, your new appliance has been designed to be safe and reliable. Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire and injury to persons. When using kitchen appliances, basic safety precautions must be followed including those in the following pages.
Fire Safety
Save these instructions.
Set the burner control so that the flame does not extend beyond the bottom of the pan.
Do not allow aluminium foil, plastic, paper or cloth to come in contact with a hot surface element, burner or grate. Do not allow pans to boil dry.
If the cook top is near a window, forced air vent or fan, be certain that flammable materials such as window coverings do not blow over or near the burners or
elements. They could catch on fire.
Always have a working smoke detector near the kitchen. Never leave the cooktop unattended when in use. Boilovers cause smoking and greasy spillovers may ignite.
WARNING
TO REDUCE THE RISK OF A GREASE FIRE:
a. Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
b. Always turn hood ON when cooking at high heat or when flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambé).
c. Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
d. Use proper pan size. Always use cookware appropriate for the size of the surface element.
In the event that personal clothing or hair catches fire, drop and roll immediately to extinguish flames. Smother flames from food fires other than grease fires with baking soda. Never use water on cooking fires. Take care that drafts like those from fans or forced air vents do not push the flames so that they extend beyond the edges of the pan.
Have an appropriate fire extinguisher available, nearby, highly visible and easily accessible near the appliance.
WARNING
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A GREASE FIRE, OBSERVE THE FOLLOWING:
a. SMOTHER FLAMES with a close-fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
b. NEVER PICK UP A FLAMING PAN – You may be burned.
c. DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.
d. Use an extinguisher ONLY if:
– You know you have a Class ABC extinguisher, and you already know how to operate it.
– The fire is small and contained in the area where it started.
– The fire department is being called.
– You can fight the fire with your back to an exit
Whenever possible, do not operate the ventilation system during a cook top fire. However, do not reach through fire to turn it off.
Gas Safety
To prevent carbon monoxide build-up, do not block appliance air vents.
Have the installer show you where the gas shut-off valve is located.
For proper burner performance, keep igniters clean and dry.
If a burner goes out and gas escapes, open windows and doors. Wait until gas dissipates before using the appliance.
IMPORTANT SAFETY NOTICE: Burning gas cooking fuel generates some by-products which are on the list of substances which are known by the State of California to cause cancer or reproductive harm. To minimise exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation.
WARNING
All igniters spark when any single burner is turned on. Do not touch any of the burners when the cook top is in use. If you smell gas, your installer has not done a proper job of checking for leaks. If the connections are not perfectly tight, you can have a small leak and, therefore, a faint smell. Finding a gas leak is not a “do-it-yourself” procedure. Some leaks can only be found with the burner control in the ON position and this must be done by a qualified service technician. See Warning on.
WARNING
To prevent flare-ups all grates must be properly positioned on the cooktop whenever the cooktop is in use. Each of the feet must be placed into the corresponding dimples in the cooktop. Do not use a grate if the rubber feet are missing or damaged. Keep the igniter ports clean for proper lighting performance of the burners. It is necessary to clean these when there is a boilover or when the burner does not light even though the electronic igniters click.
WARNING
To prevent flare-ups do not use the cooktop without all burner caps and all burner grates properly positioned.
WARNING
Do not clean or touch any of the burners when an extra low burner (if equipped) is in use. When the extra low burner automatically reignites the ignitor at the burner will spark.
WARNING
Use this appliance only for its intended use as described in this manual. NEVER use this appliance as a space heater to heat or warm the room. Doing so may result in carbon monoxide poisoning and overheating the appliance. Never use the appliance for storage.
Burn Prevention
DO NOT TOUCH SURFACE UNITS OR AREAS NEAR UNITS – Surface units may be hot even though they are dark in color. Areas near surface units may become hot
enough to cause burns. During and after use, do not touch, or let clothing, potholders, or other flammable materials contact surface units or areas near units until they have had sufficient time to cool. Among these areas are the cooktop and areas facing the cooktop. Do not heat or warm unopened food containers. Build-up of pressure may cause the container to burst and cause injury.
Use high heat settings on the cooktop only when necessary. To avoid bubbling and splattering, heat oil slowly, on no more than a low-medium setting. Hot oil is capable of causing extreme burns and injury. Never move a pan of hot oil, especially a deep fat fryer. Wait until it is cool.
Secure all loose garments, etc., before beginning. Tie long hair so that it does not hang loose, and do not wear loose-fitting clothing or hanging garments, such as ties, scarves, jewelry, or dangling sleeves.
Do not place any objects on the projecting control panel in front of the burners. The area becomes very hot during cooking.
Child Safety
When children become old enough to use the appliance, it is the responsibility of the parents or legal guardians to ensure that they are instructed in safe practices by qualified persons.
Do not allow anyone to climb, stand, lean, sit, or hang on any part of an appliance, especially a door, warming drawer, or storage drawer. This can damage the
appliance, and the unit may tip over, potentially causing severe injury.
Do not allow children to use this appliance unless closely supervised by an adult. Children and pets should not be left alone or unattended in the area where the appliance is in use. They should never be allowed to play in its vicinity, whether or not the appliance is in use.
CAUTION
Items of interest to children should not be stored in an appliance, in cabinets above an appliance or on the backsplash. Children climbing on an appliance to reach items could be seriously injured.
Cleaning Safety
IMPORTANT SAFETY NOTICE: The California Safe Drinking Water and Toxic Enforcement Act requires the Governor of California to publish a list of substances
known to the state to cause cancer, birth defects or other reproductive harm, and requires businesses to warn customers of potential exposure to such substances. The burning of gas cooking fuel and the elimination of soil during self-cleaning can generate some by-products which are on the list. To minimise exposure to these substances, always operate this unit according to the instructions contained in this booklet and provide good ventilation.
WARNING
Burning gas cooking fuel may create small amounts of carbon monoxide, benzene and formaldehyde. To minimize exposure to these substances, the burners
should be adjusted by a certified installer or agency to ensure proper combustion. Ensure proper ventilation with an open window or use a ventilation fan or hood when cooking with gas. Always operate the appliance according to the instructions in this manual.
After a spill or boilover, turn off the burner and allow the cooktop to cool. Clean around the burner and burner ports. After cleaning, check for proper operation. Do not clean the appliance while it is still hot. Some cleaners produce noxious fumes when applied to a hot surface. Wet clothes and sponges can cause burns from steam.
Cookware Safety
Hold the handle of the pan when stirring or turning food. This helps prevent spills and movement of the pan.
Use Proper Pan Size.
The use of undersized cookware will expose a portion of the heating element or burner to direct contact and may result in ignition of clothing. Select cookware having flat bottoms large enough to cover the surface heating unit. This appliance is equipped with one or more surface units of different sizes. Proper relationship of cookware to heating element or burner will also improve efficiency.
Always position handles of utensils inward so they do not extend over adjacent work areas, burners, or the edge of the cooktop. This reduces the risk of fires, spills and burns.
Adjust burner flame size so that it does not extend beyond the edge of the cookware. Proper relationship of cookware to burner flame reduces safety risks.
Proper Installation and Maintenance
Have the installer show you the location of the circuit breaker or fuse. Mark it for easy reference. This appliance must be properly installed and grounded
by a qualified technician. Connect only to properly grounded outlet. Refer to Installation Instructions for details.
This appliance is intended for normal family household use only. It is not approved for outdoor use. See the Statement of Limited Product Warranty. If you have any
questions, contact the manufacturer.
Do not store or use corrosive chemicals, vapors, flammables or nonfood products in or near this appliance. It is specifically designed for use when heating or cooking food. The use of corrosive chemicals in heating or cleaning will damage the appliance and could result in injury.
WARNING
Failure to operate knobs properly may result in personal injury and damage to the appliance.
This appliance is not intended for operation with an external time switch or external remote control.
Do not operate this appliance if it is not working properly, or if it has been damaged. Contact an authorized service provider.
Do not repair or replace any part of the appliance unless specifically recommended in this manual. Refer all servicing to a factory authorized service provider.
To avoid electrical shock hazard, before servicing the appliance, switch power off at the service panel and lock the panel to prevent the power from being switched on accidentally.
Proposition 65 Warning:
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
Conversion to Propane Gas
WARNING
Personal injury or death from electrical shock may occur if the appliance is not installed by a qualified installer or electrician.
Any additions, changes or conversions required in order for this appliance to satisfactorily meet the application needs must be made by a qualified technician.
High Altitude Installation
This appliance has been tested for operation up to an altitude of 10,000 ft (3,048 m) elevation above sea level. If desired, for altitudes above 2,000 ft (610 m) elevation above sea level, adjustments may be made. Burners should be checked at the lowest setting, if the flame is not stable the simmer should be increased until the flame is stable. This can be done by adjusting the bypass screw in the valve. If flame performance is satisfactory, adjustment will not be required. It is required that a Certified Professional make the high altitude adjustments during installation. High altitude nozzle sets for natural gas and propane gas are available for installations at 2,000-6,500 ft (610-1,981 m) or 6,501- 10,000 ft (1,982-3,048 m) if the adjustments using the bypass screw don’t resolve performance issues.
Getting Started
Parts and Accessories
Burner Cap Placement
Sealed burners
Your new cooktop has sealed gas burners. There are no burner parts under the cooktop to clean, disassemble or adjust. Your cooktop has three different burner sizes: small, large and dual-flame.
WARNING
To prevent flare-ups, do not use the cooktop without all burner caps and all burner grates properly positioned.
WARNING
To prevent burns, do not touch burner caps orgrates while hot. Turn the cooktop off and allow the burners to cool.
The burner parts must be correctly positioned for the cooktop to function properly. If the burner parts are not correctly positioned, one or more of the following problems may occur:
♦ Burner flames are too high.
♦ Flames shoot out of burners.
♦ Burners do not ignite.
♦ Burner flames light unevenly.
♦ Burner emits gas odor.
Burner Cap and Burner Base Placement
After electrical connection is complete, place each burner base on the corresponding location on the cooktop. One of the three bars on the burner base
should line up with the notch and prevent the base from rotating. The small hole or cutout near the edge should also line up with the igniter. Pay special attention to avoid damaging the igniter during installation of the base. See
Illustration below.
Once each base is located and resting evenly, place each burner cap on its correct burner base. See Illustration.
Place burner cap gently on top of base so that the prongs of the burner base fit snugly into the groove of the burner cap.
If the maintop is removed by a certified installer (for example to check electrical or piping connection) the pinhead screws that were removed must be re-installed to ensure proper functionality of burners.
Checking Burner Cap Placement
Check to make sure that there is no gap between the burner cap and burner base. See illustration below for correct and incorrect placements of the burner cap.
You may gently try to move the burner cap from side to side to check if it is properly placed. If properly placed, the cap will click from side to side as the prongs hit the groove ridge.
Install Grates
First position the outer grates, followed by the the central grate. If you only have two grates, the order in which you position them is not relevant.
Special Accessories (not included)
Operation
Before Using the Appliance for the First Time
♦ Remove all packing materials and literature from the cooktop surface.
♦ Wipe with a clean, damp sponge and dry.
♦ There may be a slight odor during the first several uses. This is normal and will disappear.
♦ Optimum cooking results depend on the proper cookware being selected and used. See “Choosing Cookware – Cookware Recommendations”.
♦ Read all safety precautions and Use and Care Manual information prior to operating.
About the Appliance
Use the cook top for surface cooking applications such as boiling, frying, simmering, steaming and sautéing.
WARNING
The burning of gas cooking fuel can create small amounts of carbon monoxide, benzene, formaldehyde and soot. To minimize exposure to these substances, the burners should be adjusted by a certified installer or authorized servicer to
ensure proper combustion. Ensure proper ventilation with an open window or use a ventilation fan or hood when cooking with gas. Always operate the unit according to the instructions in this manual.
Control Knobs
The cook top has one control knob for each burner. Push in and turn to the left to light and set the desired heat setting.
WARNING
Failure to operate knobs properly may result in personal injury and damage to the appliance.
The cooktop has standard burner controls.
To operate
Select the appropriate control knob, push in and turn counterclockwise to the desired flame setting. With this motion, burner sparking and gas flow will be initiated. Once the flame appears keep the knob pressed in fully for 2-3 seconds before releasing.
Note: It is normal that sparks will appear at all burners. Turn off by turning the control knob clockwise to off.
In Case of Power Failure
In the event of a power failure, the burners may be lit by an alternate flame source. Hold a lit flame source next to the burner gas exit ports, turn corresponding knob to max position, and remove flame source immediately upon burner lighting.
Flame Failure Safety System
Your rangetop is equipped with a safety system that cuts off the gas flow in case of flame extinguishes by accident, i.e. because of a strong draft or high amount of spillage – so preventing an escape of unburden gas. This systems requires certain burner start procedure, see above, which means that the knob has to be pressed in completely for some seconds until the thermonuclear at burner is heated up by flame and keeps the gas flow.
Normal Operation – Electronic Ignition
The cooktop uses electronic igniters to light the burners. There is no pilot light. Each burner has its own igniter. All igniters are activated when a control knob is pushed.
CAUTION
To avoid possible injury or damage to the appliance, ensure grates are installed exactly per installation instructions and not backwards or upside down.
The igniter should be clean and dry for proper operation.
♦ Avoid getting water or food on the igniter.
♦ If the igniter is wet or soiled, it may spark without igniting the burner, or even spark continuously when a flame is present.
Note: If the burner does not light within 4 seconds, turn the burner off. Check to see that the burner cap is positioned correctly on the burner base and the igniter is clean and dry. Wait at least 5 minutes before igniting the burner again. If a burner still fails to ignite, see “Before Calling for Service”.
Turning off a burner
Turn the corresponding control knob clockwise to the “off” position.
If the flame goes out
Switch off the control knob. Wait 5 minutes and switch the burner on again.
WARNING
RISK OF DEFLAGRATION
If the burner does not ignite after 15 seconds, switch off the control knob and open the door or window in the room. Wait at least 5 minutes before igniting the burner again.
OptiSim® Feature
OptiSim® has been designed to work with the small burner in the right rear position of the rangetop and is used to provide optimal simmering for delicate sauces while minimizing the risk of scorching.
OptiSim® Burner Cap Installation
When properly installed the cap will extend beyond the burner base and raised surface.
Griddle
To cook most foods on the griddle, the surface must be pre-heated. The burner power may require adjustment if the griddle is used for a long time.
Before First Use
Before using your new griddle, wash it in hot, soapy water, rinse and dry.
Installing the griddle
The griddle is customised to fit only on the grates illustrated below.
WARNING
Place and remove the griddle only when all grates and the griddle have cooled down and all burners are off.
Typical flame characteristics
The burner flame should be blue in colour and stable with no yellow tips, excessive noise or fluttering. It should burn completely around the burner cap.
Checking the flame characteristics:
♦ If the flame is completely or mostly yellow, verify that the regulator is set for the correct fuel. Retest after adjustment.
♦ Some yellow streaking is normal during the initial startup. Allow the appliance to operate for 4–5 minutes and reevaluate before making adjustments.
♦ Foreign particles in the gas line may cause an orange flame during initial use. This should disappear with use. Check the burner to make sure that port holes are not obstructed. If the ports are clogged .
Note: An audible “pop” may be heard when the burner is turned off manually. The “popping” may be louder with propane gas than with natural gas. This is normal.
Getting the Most Out of Your Appliance
Cooking suggestions for best results
♦ Boil water in covered pot on High using largest burner for best results. If water boils over, turn to a lower setting.
♦ When melting chocolate or butter, use smallest burner with OptiSim® feature for best results.
♦ When simmering, bring food to a boil first. Stir well to be sure all the food is boiling, then cover and reduce the flame to the desired setting to simmer.
♦ There should be steam and slight quivering of the liquid’s surface while simmering.
♦ Use a lid to keep a more constant cooking temperature and heat food faster.
♦ Check the food occasionally to see if the control knob should be turned to a lower or higher setting.
♦ It is normal to stir food occasionally.
♦ Center the pan over the burner before turning the burner on.
♦ Use proper cookware.
♦ Refer to the settings recommendations in the following chart for suggested settings.
Settings recommendations
Melting chocolate, melting butter, simmering sauces, soups and stews (i.e. tomato sauce, alfredo sauce, beef stew, etc.)
Note: : When melting chocolate or butter, use smallest burner with OptiSim® feature for best results.
Standard Burner Cooking
The table lists the optimal heating setting for various dishes. The temperature and cooking time depend on the amount, composition and temperature of the food. Setting ranges are indicated for this reason. Try using the lower values at first. During cooking heat may be increased.
Standard Burner Cooking Table
Notes Regarding Cookware
The following information and tips have been provided to help you save energy and avoid damaging your cookware.
Suitable Cookware
Pans with a diameter of less than 4.7” (120 mm) or more than 11.0” (280 mm) should not be used. If you do use larger pans, these should not protrude beyond the edges of the appliance.
Cookware Recommendations
Note: When using certain pots or pans, a slight and temporary deformation of the steel cooking surface may occur. This is normal and does not affect the functionality of the appliance.
Proper Cookware
♦ Aluminium or copper bottomed pans conduct heat evenly.
♦ Steel pan, if not combined with other metals, may cook unevenly.
♦ Cast-iron cookware absorbs heat slowly and cooks more evenly at low-to-medium settings.
♦ Flat heavy bottoms pans provide even heat and stability.
♦ DO NOT USE pans that are thin, warped, dented or ridged as they heat unevenly.
Information for Use
Use cooking vessels of appropriate size for the particular burner.
Don’t use small cooking vessels on large burners. The flame shouldn’t come in contact with the sides of the cooking vessel.
Don’t use any deformed cooking vessels that don’t stand solidly on the cooktop. The vessels could tip over.
Only use cooking vessels with flat and thick bottoms.
Don’t cook without a lid or if the lid is not on all the way. The majority of the heat is lost.
Place the cooking vessel in the center of the burner, otherwise it may tip over.
Don’t place large pots on the burners near the stove controls. They could overheat and become damaged.
Place the pots on the pan supports, never directly onto the burners. Prior to use, ensure that the pan supports and lids of the gas burners are positioned correctly.
Handle vessels carefully on the cooktop.
Don’t bang the cooktop and don’t place any heavy weights on it.
Never heat a cooking vessel (e.g. roasting tin, pan, cooking stone) with multiple burners, except of the griddle plate. The resulting accumulation of heat causes damage to the appliance.
Cleaning and maintenance
Cleaning
The entire cooktop can be safely cleaned by wiping with a soapy sponge, then rinsing and drying. If stubborn soil remains, follow the recommended cleaning methods below.
Cleaning recommendations:
♦ Always keep the appliance area clear and free from combustible materials, gasoline, and other flammable vapors and liquids.
♦ Always use the mildest cleaner that will do the job. Use clean, soft cloths, sponges or paper towels.
♦ Rub stainless steel finishes in the direction of the grain. Wipe area dry to avoid water marks.
♦ Before cleaning, be certain the burners are turned off and the grates and burners are cool.
♦ Do not clean removable cooktop parts in any self cleaning oven or dishwasher.
♦ Do not obstruct air flow around cooktop burners, range backguard and door area.
♦ After cleaning, place all parts in their proper positions before using cooktop.
♦ For proper burner performance, keep igniters clean and dry.
♦ Keep the igniter ports clean for proper lighting performance of the burners. It is necessary to clean these when there is a boil over or when the burner does not light even though the electronic igniters click.
♦ Do not use flammable cleansers such as lighter fluid.
♦ Do not use chlorine based cleaners.
♦ Always test cleaners on a small inconspicuous area first.
CAUTION
All igniters spark when any single burner is turned on. Do not touch any of the burners when the cook top is in use.
Cleaning Guidelines
The cleaners recommended below and on the following page indicate a type and do not constitute an endorsement of a particular brand. Use all products according to package directions.
Burnt-on Dirt
For hard-to-remove, burnt-on dirt, you can order a cleaning gel from our online shop, from your specialist retailer or our Customer Service (item number 00311859). It is suitable for pan supports and the stainless steel recess. If necessary, let the dirt soak overnight. Follow the instructions on the cleaning agent.
NOTICE: DAMAGE TO THE SURFACE –
Do not use the cleaning gel on the burner parts.
Customer Service
Contact our Customer Service if your appliance needs repair. Our Customer Service (see below) will be happy to supply you with details how to obtain a service repair.
Before Calling for Service
Before calling Customer Service, consider the suggestions and instructions below:
CAUTION
Repairs should only be done by an authorised service. Improper repair of your appliance may result in risk of severe physical injury or death.
How to Obtain Warranty Service
To obtain warranty service for your Product, you should contact Bosch Customer Service at 1-800-944-2904 to schedule a repair.
Model (E) number and FD number
When you contact our service, please have the Model (E) number and the FD number for your appliance available.
You can find this information on the rating label
♦ on the back side of the appliance.
♦ on the underside of the projecting control panel.
Questions? Please contact us. We look forward to hearing from you.
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances (“Bosch”) in this Statement of Limited Product Warranty applies only to the Bosch appliance sold to you (“Product”), provided that the Product was purchased:
♦ For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
♦ New at retail from a BSH authorized dealer or directly from BSH (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
♦ Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty.
Please make sure to register your Product; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts
Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred and sixty-five (365) days from the date of the original delivery. The foregoing timeline begins to run upon the date of the original delivery, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever. This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chips, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of delivery or closing date for new construction. This cosmetic warranty excludes slight colour variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, Bosch or one of its authorised service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge). Nothing in this warranty requires damaged or defective parts to be replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer defective Product only, using a Bosch authorised service provider during normal business hours. For safety and
property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a non-authorised service provider; Bosch will have no responsibility or liability for damage resulting from repairs or work performed by a non-authorised service provider. Authorised service providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch).
Nevertheless, taking your product to be serviced by a repair shop that is not affiliated with or an authorised dealer of Bosch will not void this warranty. Also, using third-party parts will not void this warranty.
Notwithstanding the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorised service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for lobar and parts and ship the parts to the nearest authorised service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call. Further, to
the extent you have installed the Product in a difficult-to access location or have otherwise installed temporary or permanent fixtures that create barriers to accessing or removing the Product, Bosch will not incur any liability for, or have responsibility, for work or costs associated with moving the Product or otherwise creating access to the Product in order to repair or replace it. All such costs shall be your sole responsibility.
Out of Warranty Product
Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that is not the direct fault of Bosch, including without limitation, one or more of the following:
♦ Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
♦ Any party’s wilful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorised service (including self performed “fixing” or exploration of the appliance’s internal workings).
♦ Adjustment, alteration or modification of any kind.
♦ A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install
the product in strict conformity with local fire and building codes and regulations.
♦ Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
♦ Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
♦ Service calls to correct the installation of your Product, to instruct you how to use your Product, to replace house fuses or correct house wiring or plumbing.
♦ Removal and replacement of trim or decorative panels that interfere with servicing the Product.
♦ Damage or defects caused by lobar or parts installed by any non-authorised service provider, unless approved by Bosch before service is performed. In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are
Products, on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT
TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/ OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless authorised in writing by an officer of BSH.
Obtaining Warranty Service
To obtain warranty service for your product, you should contact Bosch Customer Service at 1-800-944-2904 to schedule a repair.
Product information
For handy reference, copy the information below from the rating plate. Keep your invoice and/or delivery documents for warranty validation.
Model number (E-Nr.)
Production number (FD)
Date of delivery