LASER KB-MBK701-BK RGB Gaming Keyboard Manual
Thank You for your purchase!
Laser Corporation is 100% Australian owned & operated. To get the most out of your product please read the user manual carefully and keep for future use.
For specific information relating to your product such as Spare Parts, FAQs, Warranty claims, and more, please scan the following QR code:
WHAT’S IN THE BOX
- 1 x RGB Gaming Keyboard
- 1 x User Manual
SPECIFICATIONS
SETUP
- Plug the keyboard USB cable to a USB port on your computer.
- No drivers or software installation is required.
- Please allow a few seconds for your computer to detect the USB device and set it up automatically for use.
KEYBOARD SHORTCUTS
MULTIMEDIA KEYS
TROUBLESHOOTING
Device not detected:
- Unplug the keyboard and plug it back into the USB port.
- Try another USB port on your computer.
- Check if there are any lights on the keyboard. If not, then it is not receiving any power.
Keyboard works but there are no lights:
- The LED lights could be turned off. Press the LED light button on the keyboard to turn the lights on.
WARRANTY AGAINST DEFECTS
Laser warrants your new product to be free from defects in materials and workmanship for 12 months, from the date of purchase, provided that the product is used in accordance with accompanying recommendations or instructions where provided. The benefit of this warranty is in addition to your rights under the Australian Consumer Law and to other rights and remedies of the consumer under a law in relation to the goods or services to which the warranty relates.
Through a network of retailers and resellers, Laser will provide you with your choice of a refund, repair, or exchange (where possible) for this product if it becomes defective within the warranty period. This warranty will no longer apply where the defect is a result of alteration, accident, misuse, abuse, normal wear and tear, neglect, or improper storage. Please retain your receipt as proof of purchase
How to make a product warranty claim:
- Find your receipt with date of purchase. If this is not available, Laser will make an assessment based on the date of manufacture, condition of the product and type of defect.
- Please contact your original place of purchase. They will assess the nature of the fault and refund or replace the product as per their store refund or warranty policy.
- If your original place of purchase cannot be contacted, please contact Laser with a description of the fault. To assist our team in providing you with a quick resolution, please include any photos and/or a short video demonstrating the fault with your product.
· Phone: (02) 9870 3388
· Email: support@laserco.com.au
· Online: www.laserco.net/support/warranty and follow the website instructions
· Business Address: U1 6-8 Byfield Street, Macquarie Park, 2113, NSW, Australia - Laser will review your claim and in the first instance, attempt to troubleshoot and resolve the issue for you without the need to return the product.
- If it is determined via troubleshooting that your product may be faulty, our team will provide instructions to have the product returned for assessment. If the product does need to be returned within the warranty period, Laser will arrange return shipping at no cost to you.
- Once we receive the product, our experienced technicians will assess it and determine how best to resolve the issue.
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.
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