500 Series Compact Washer 1400 RPM WAW285H1UC User Manual

Welcome to Your New Washer!
Congratulations on your selection of a new Bosch washer for your laundry needs. We are confident you will enjoy the superior performance and reliability.

Please do not hesitate to contact our Customer Service department if you have any questions or comments with your new washer.

Thank you for choosing Bosch.

Visit our website at www.bosch-home.com/us (USA) or www.bosch-home.ca (CANADA) for more information and to view a selection of our products.

Additional information on products, accessories,
replacement parts and services can be found at www.bosch-home.com/us (USA) or www.boschhome.ca (Canada) and in the online shop www.boschhome.com/us/store

Important information

Importa in ntformationPurchase information
Please take a moment to record the following basic information about your new Bosch washer.
This information will be helpful in the event you need to contact Customer Service or would like to order accessories or replacement parts.

The E-Nr. (model number) and the FD (serial) number can be found on the rating plate label or in the Home Connect application under Appliance Information.
The model number includes the slash and a two digit number (e.g. “/27”). Please be sure to include the final 2 digit number when filling in your model number. This helps make sure any parts you may need are correctly matched to your specific machine.
Date of Purchase:___/___/_____
Where Purchased:___________________________
E-Nr. :_________/____ (ex: WAW28xxxUC/01)
FD :_______-_______ (ex: 9709|90007)
The manufacturer reserves the right to make changes in the product or manual without notification.
Customer Service
Your washer does not require any special care other than the maintenance and care mentioned in this manual. If you have a problem with your washer, please consult.
→ Troubleshooting;
If problems persist and service becomes necessary, contact your dealer, installer or an authorised service provider. Do not attempt to repair the appliance yourself.

Bosch Customer Service
1-800-944-2904

Or by mail
BSH Home Appliances Corporation
1901 Main Street, Suite 600
Irvine, CA 92614

When writing or calling please have the following
information available:
♦ E-Nr. (model number, example: WAW28xxxUC/01)
♦ FD (serial number, example: 9709|90007)
♦ Date of Original Purchase (receipt may be required)
♦ Date Problem Occurred
♦ Explanation of Problem
If writing, please also include a daytime telephone number and a copy of the sales invoice.
When calling Customer Service, please be ready to provide the model number E-Nr. and FD serial number.
This information will help provide the best support for your washer.
Additional information is available at our website.
www.bosch-home.com/us (USA) or www.boschhome.com/ca (Canada).

Your washing machine is intended for

• Only household use and in a non-commercial environment.
• Use with machine washable textiles only.
• Washing with common cold and hot (maximum 140 °F/60 °C) tap water and commercially available detergents and cleaning products suitable for use in washing machines.
• We recommend HE (High Efficiency) detergents because they are designed to deliver optimum performance from your front-loading washer. Not using HE detergent could cause problems such as overdressing, extended cycle periods, or a decrease in wash performance.
  NOTICE: Do not use chlorine bleach!
• When measuring all detergents/stain removers/ laundry care products be sure to follow the manufacturer’s instructions.
• Operating conditions:
  Min/Max allowable temperatures: 41-95 °F/5-35 °C Relative humidity: under 95%
• Installation by qualified installers.
• Installation in accordance with all regulatory requirements; if in doubt have the appliance installed by a specialist familiar with these requirements.

Before using the appliance, read the use and installation instructions and all other information included with the appliance and act accordingly.
Keep all documents for future use.

Safety Definitions

Safety Definitions Important safety information is contained in this manual and on the warning labels located on your washer.
Standard symbols and headings are used to identify areas where you should take precautions to avoid injury or property damage. Please take a moment to become
familiar with each of these symbols and what they mean before proceeding.

WARNING
This indicates that death or serious injuries may occur as a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non observance of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-observance of this warning.
Tip: This symbol is used to draw the user’s attention to important matters.

IMPORTANT SAFETY INSTRUCTIONS

WARNING
When properly cared for, your new appliance has been designed to be safe and reliable. Read all instructions carefully before use. These precautions will reduce the risk of burns, electric shock, fire, and injury to persons.
When using appliances, basic safety precautions must be followed, including those in the following pages.
Examine the appliance after unpacking it. In the event of transport damage, do not plug it in.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, SERIOUS INJURY OR DEATH WHEN USING YOUR WASHING MACHINE, FOLLOW BASIC PRECAUTIONS INCLUDING THE FOLLOWING

• Bosch washers are provided with a Use and Care Manual with Installation Instructions. Read and understand all instructions before using the washing machine.
• Do not wash articles that have been previously cleaned, washed, soaked, or spotted with gasoline, dry cleaning solvents, other flammable or explosive substances as they give off vapors that could ignite or explode.
• Do not add gasoline, dry cleaning solvents, or other flammable or explosive substances to the wash water. These substances give off vapors that could ignite or explode.
• Under certain conditions hydrogen gas may be produced in a hot water system that has not been used for 2 weeks or more. HYDROGEN GAS IS EXPLOSIVE.
  If the hot water system has not been used for this length of time, turn on all hot water faucets and let the water flow out of each faucet for several minutes before using the washing machine. This will release any accumulated hydrogen gas. As the gas is flammable, do not smoke or use an open flame while carrying out this procedure.
• Before the appliance is removed from service or discarded, remove the door to prevent children from playing or hiding inside. Also remove the power cord/ plug.
• Do not allow anyone to climb, lean or hang on any part of the washer including any protruding components such as the appliance door or a pullout shelf.
• Use caution when draining hot water from the washer drum such as during pump maintenance or when using the emergency door open procedure.
• Do not reach into the appliance if the wash drum is moving.
• Do not tamper with the controls.
• Do not repair or replace any part of the appliance or attempt any service unless specifically recommended in these user maintenance instructions.
• Do not use replacement parts that have not been recommended by the manufacturer (e.g. parts made by using a 3D printer)
• Always unplug the washing machine from the power supply before attempting any service. Disconnect the power cord by grasping the plug, not the cord.
• Do not machine wash fibreglass materials (such as curtains and window coverings that use fiberglass materials). Small particles may remain in the washing machine and stick to fabrics in subsequent wash loads causing skin irritation.
• Always read and follow the instructions of the manufacturer of the detergents and cleaning aids, fabric softeners and static eliminators that you are using. Heed all warning and precaution.
• Do not install or store the washer where it will be exposed to the weather. Hoses and internal parts may be damaged if exposed to freezing temperatures.
• Do not use the washing machine if it has a worn power cord or loose plug.
• The washing machine must only be used for its intended purpose.
• Always follow the fabric care instructions recommended by the clothing manufacturer.
• Check the fill hose connections on a regular basis to ensure that they are tight and not leaking.
• Make sure all water connections to the washing machine have shut-off valves that are readily accessible during normal operation of the washer. Turn off both valves during periods in which the washer is not in use and before leaving for extended periods such as vacations to reduce the risk of water damage in the event of a leak. Turn the valves back on prior to resuming use of the washer.
• Do not operate the washing machine if parts are missing or broken.
• Do not operate the washing machine until you are sure that:
• the washing machine has been installed according to the Installation Instructions.
• all water, drain, power and grounding connections are in compliance with all local regulations and/or other applicable regulations and requirements.
• Certain internal parts are intentionally not grounded and may present a risk of electric shock during servicing. Service Personnel – DO NOT CONTACT the following parts while the appliance is energised: inlet valves, drain pump, heat sink of the motor controller, PCBs.
• See the installation instructions in this manual for grounding requirements.
• The IMPORTANT SAFEGUARDS and WARNINGS presented in this manual do not cover all possible conditions that may occur. Common sense, caution and care must be exercised when installing, maintaining or operating the washer.
• Always contact your dealer, distributor, service provider or the manufacturer about any problems or conditions that you do not understand.
• Follow the Safety Information in the INSTALLATION INSTRUCTIONS and the OPERATING INSTRUCTIONS.

WARNING
WARNINGS FOR CHILDREN AND PETS

• Do not allow children and pets to play on or in the appliance.
• Close supervision of children is necessary when the appliance is used near children.
• Make sure to utilize all child lock/safety features of your appliance, and be sure to turn the appliance Off when not in use.
• Appliances are not intended for use by children, however when children become old enough to operate the appliance, it is the responsibility of the parents or legal guardians to ensure they are instructed in safe practices by qualified persons.
• Keep all laundry aids (including detergents, bleach, fabric softener, etc.) out of the reach of children.
• To reduce the risk of poisoning or chemical burns, keep all cleaning products out of the reach of children.
• Keep pets away from the appliance.

WARNING
PROPOSITION 65 WARNING
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:

SAVE THESE INSTRUCTIONS!
Keep these instructions for future reference and in case of change of ownership, manual should be conveyed with the washer.

Introduction to your new washer

WARNING
RISK OF FIRE, ELECTRIC SHOCK OR INJURY
To reduce the risk of fire, electric shock or injury to persons, read the IMPORTANT SAFETY INSTRUCTIONS of this manual before installing or operating this appliance.

Standard features and helpful information
Thank you for choosing Bosch for your laundry appliance needs.
Please read and follow the use and care, important safety instructions and troubleshooting information contained in this manual. Please retain this manual for
future reference.

Standard features

• ENERGY STAR® certified to save energy, save money and protect the environment.
• 17.6 lb (8 kg) large drum capacity (for regular cotton loads).
• Low washing and spinning noise levels.
• Large door opening featuring 180º opening angle.

Quality tested
Every Bosch washer is thoroughly tested before leaving the factory. As a result, a small amount of residual water may remain in the washer drum. We recommend running the Drum Clean cycle to remove this water prior to washing your first load of laundry.
→ Before loading your first load of laundry

Website
Visit our website at www.bosch-home.com/us (USA) or www.bosch-home.com/ca (Canada) for more information and to view a selection of our products.

About this manual
These operating and installation instructions may apply to more than one model of washer. Illustrations used may show details that differ from your particular model.
Read your user manual. It contains valuable information about the safety, installation and operation of your new appliance.
This can save you time, make it easier to correctly install and use your washer, and improve your overall satisfaction with your new appliance.

Special features

• Load adjust matches the water and power consumption to each program according to the amount of laundry sensed in the drum and the type of fabric.
  The load adjust function runs automatically to keep energy and water consumption as low as possible.
  The water level sensor ensures the water level is correct for the laundry and the program selected.
• The automatic unbalanced load detection system spins the laundry several times to ensure even distribution.
  If the laundry is not evenly distributed, the spin speed is reduced, or the laundry may not be spun for reasons of safety.
  In the Wool program, the spin cycle is attempted only twice in order to prevent felting.
  Environmentally friendly use of your washer
  Your new Bosch washing machine is designed to use water, energy and detergent in a highly efficient way to help reduce operating costs, conserve resources and protect the environment.
• Utilize the maximum amount of laundry for the appropriate program.
• Avoid using too much detergent.
• Wash normally soiled laundry without a prewash.
• Save energy and detergent when washing lightly and normally soiled laundry.
• Information about the energy consumption:
  The display provides information about the relative energy consumption in the selected program.
  The more indicator lamps light up, the higher the program’s consumption.
  This enables you to compare the consumption levels of the different programs when choosing your program settings and to decide on an energy- and water-saving program setting for the selected program.
• Energy-saving mode: The display panel lighting goes out after a few minutes and Start/Pause flashes. To activate the display, press any button.
  Energy-saving mode is not activated if a program is running.
  If Wi-Fi is activated the appliance will not automatically switch off (automatic switch-off function is deactivated).
• If the laundry will be dried in a dryer afterwards, select spin speed according to the dryer manufacturer’s instruction.

Dimensions and clearances required

Appliance dimensions

∗ height of appliance depends on the extension of the height adjustable appliance feet.

Length of power cord and water supply hoses

Installation types
Stacked washer and dryer
A Bosch dryer of the same dimensions can be stacked on top of the washer to save space.
CAUTION

• Use only the dryer stacking kit noted in the Bosch Dryer User Manual in the accessories section.
• Do not stack washer on the top of the dryer.
• Do not stack washer on the top of another washer.
• Ensure washer transportation bolts have been removed and washer does not vibrate excessively.

Clearance requirements (Minimum)
∗ Rear clearance as close to wall as venting or water connection will allow. For a stacked installation arrangement a greater rear clearance for the dryer venting is required.
Stand alone (shown) or Side-by-Side
Under counter (Preferred)
Front of the appliance fully open
No doors or coverings
Under counter (Less Desirable)
If front of the appliance is covered ventilation openings must be installed.

INSTALLATION INSTRUCTIONS

WARNING
RISK OF FIRE, ELECTRICAL SHOCK OR INJURY TO PERSONS
To reduce the risk of fire, electric shock or injury to persons, read the Important Safety Instructions at the front of this manual before installing or operating this appliance.
CAUTION
THE APPLIANCE IS HEAVY

• Use additional help and care when lifting and positioning.
• REMOVE ALL TRANSPORT BOLTS BEFORE OPERATING WASHER. Washer will vibrate and could cause damage if transport bolts are not removed before use.

Introduction
Read these installation instructions completely and carefully before starting to install your new washing machine. The information contained can save time and
effort and will help to ensure optimum performance of your new washer. Be sure to observe all warnings and cautions.

NOTICES

• Frozen hoses can tear or burst. Do not install the washing machine outdoors or in an area exposed to freezing conditions.
• If the washing machine is located in a room which will be exposed to temperatures below freezing, or if it is located in a cabin that is being shut down for the winter, any residual water in the pump or water inlet hose(s) must be drained.
• Take care not to damage the washing machine. Do not hold on to protruding parts (e.g. door) when lifting. Do not push against the appliance door glass due to risk of damage.
• In addition to the safety information listed here, the local water and electric authorities may have special requirements that must be followed.
• If in doubt, have the appliance installed by an authorized service provider.
• Hidden surfaces may have sharp edges. During service wear gloves and use caution when reaching inside the washer housing.

These installation instructions are intended for use by qualified installers. In addition to these instructions, the installation must comply with:
– for the United States – National Electrical Code, ANSI/ NFPA70 – and latest editions of the state and municipal and/or local regulations.
– for Canada – Canadian Electrical Code C22.1 – and the latest editions of the provincial, municipal and/or local regulations.

Tools needed
The following tools may be helpful during installation of your washer.

• 13mm socket for removing the transport bolts.
• 17mm wrench for adjusting the appliance feet.
• Bubble level for leveling the appliance.

Waste disposal
Disposal of Packaging Materials
After unpacking your new appliance dispose of the protective packaging materials in an environmentally friendly way. Ask your dealer or inquire with your local authority regarding currently acceptable means of disposal.

WARNING
WARNINGS FOR CHILDREN
Do not let children play with packaging and associated parts to avoid risk of choking or suffocation.
Disposal of Your Old Appliance
Your old appliance can be recycled if it is no longer to be used. Prior to disposing of your old appliance observe the following precautions to reduce safety risks.
WARNING
TO AVOID RISK OF INJURY OR DEATH, DO THE FOLLOWING
– after unplugging the old appliance, remove the electric power cord and dispose of properly.
– remove the door or permanently disable the door lock to prevent children from being locked inside.

Parts provided with your washer
Back side of the washing machine

1. Power cord with plug
2. Literature pack; contents:
   • User manual
   • Covers
3. Drain hose
4. Elbow to form the hose to fit the drain pipe
   

Washer drum contents
Two Aqua Shield water supply hoses are shipped in the washer drum. Be sure to remove each of these and use these new hoses for the installation.

5. H Hot water AquaShield™ hose
6. Cold water AquaShield hose
NOTICE: If any parts are missing please notify your dealer immediately.
Set up on a pedestal with drawer
Pedestal item number: WMZ20490 or replacement WMZPW20W
Mount washer on the pedestal according to the instructions in the pedestal installation kit.
Installation checklist
Review the following list and check off each step as it is completed during installation.
Importance of installing on a solid, level floor
Your new Bosch washing machine utilizes high spin speeds to achieve superior water removal from your laundry resulting in reduced drying time. It is important to install your washing machine on a floor that will provide
firm support. This prevents the washer from experiencing excess vibration during spinning that could cause the washer to move or be noisy.
The installation surface must be solid and level in both directions. Avoid installing your washer on soft surfaces such as floors with carpet or foam backed covering material.
If installing the washer on a wooden floor, observe the following:

• install the washer in a corner for better support if possible.
• if necessary, reinforce the floor by screwing a water resistant wooden board to the floor (minimum of 1-1/8 in. / 28.5 mm thick).

Remove the transport bolts
CAUTION
DAMAGE TO THE APPLIANCE OR INJURY POSSIBLE

• The machine is secured for transport with transport bolts.
  REMOVE ALL TRANSPORT BOLTS BEFORE OPERATING WASHER. Washer will vibrate and could cause damage if transport bolts are not removed before use. Washer will be much noisier during spin cycles if transport bolts are not removed.
  Save the transport bolts.
  If a pedestal was purchased with the washer, it must be installed first, prior to removing the transport bolts. Please consult the pedestal installation instructions.
• In order to prevent transport damage during later transport, be sure to re-install the bolts before transport.
  

1. Remove drain hose from all brackets.
   
2. Loosen and remove all 4 transport bolts.
   Remove the sleeves. Take the power cable out of the brackets.
   
3. Place covers over the transport bolt holes.
   Four plastic covers are provided in the small parts bag included with your washer. Separate these covers and install one in each hole where the transport bolts were removed.
   Lock covers firmly by pressing on the snap hook.
   NOTICE: Keep the assemblies together and store them for later use such as when moving the washer.
   

Water connections
Water supply hose connections
NOTICES

• The washing machine must only be operated with cold and hot (max. 140 °F/60 °C) tap water. Do not connect the appliance to the mixer tap of a pressurised hot-water boiler.
• To prevent water damage, the hot and cold water valves should be accessible when the washing machine is in place and should always be turned off when the washing machine is not in use.
• If installing the washing machine in a new building or a building in which the plumbing system was recently installed or upgraded, flush the lines before installing the washing machine to remove any sand, dirt or residue.
• To prevent leakage or water damage, follow the instructions in this chapter.
• If in doubt, have the appliance installed by an authorised service provider.
  Connect your washer to the wall faucets using the included AquaShield™ water supply hose.
  Observe each of the following:
• Only use the new water supply hose shipped with your washer. Never use old used hoses.
• The water supply hoses must not be kinked, bent, or pinched causing hose damage or restricting water flow.
• The water supply pressure must be between 14.5 to 145 psi (1 – 10 bar) with a minimum of 2.2 U.S. gallons (8 liters) of flow per minute. A pressure regulator valve must be installed if the maximum water pressure is exceeded.
• Make sure the water supply faucet is easily accessible when the washer is in use. The faucet should be turned off if the washer is going to be unused for extended periods of time.
• Make sure rubber washers are in place at both ends of the water supply hose. Missing washers could cause leaks.
• The connection points are under full water pressure.
  Turn on the water tap and check for leaks.
• Periodically inspect the water supply hose and replace with a new hose if cuts, kinks or leaks are observed.
  Water connection hoses
• red – Hot water-hose
• blue – Cold water-hose
  Attach this end to water tap. Hand tighten only.
  Attach this end of the hose to the back of the washing machine as shown in the following pictures. Be sure to use clamps and route hoses as instructed. Hand tighten only.
  Position hoses as shown when routing hoses to right side of washer (facing from front).
  Position hoses as shown when routing hoses to left side of washer (facing from front).
  About the AquaShield™ Hose
  The AquaShield hose prevents potential flooding in the event the hose develops an internal leak. If the hose leaks, the indicator turns red and water flow is blocked.
  Once the internal valve in the hose activates (indicator is red) the hose must be discarded. Contact Customer Service to purchase a replacement.

Water drain hose connection
NOTICES

• Do not reuse an old drain hose. Only use the drain hose and parts included with your washer.
• Do not kink or modify the water drain hose.

Height of drain point
Height difference between the floor and drainage point: max. 39 in. (100 cm).
Types of drainage hookups Standpipe
Attach the drain hose to the elbow included with your washer.
Position the elbow on the drain hose 4″ from end of hose as shown. Insert this section of the drain hose into the drain pipe. Secure the elbow and hose with a nylon tie strap or the equivalent to keep the hose from coming out of the drain pipe during use.
Sink siphon
Secure the drain hose to the sink siphon using a Ø 0.9 – 1.6 in. (20-44 mm) hose clip (available from a hardware store).
Wash Basin
WARNING
SCALDING
When washing at high temperatures, there is a risk of scalding if you touch hot suds, e.g. when pumping out hot suds into a wash basin.
Do not reach into the hot suds.
NOTICE: Appliance damage/damage to textiles If the end of the drain hose touches the discharge water (water drained from washer) it (the discharge water) can be sucked back into the appliance and may damage the appliance or textiles.
Make sure that:

• There is no stopper in the sink drain.
• The end of the hose does not touch the discharge water.
• The sink drain is free flowing and not partially clogged.
  Attach the drain hose securely to the wash basin.
  NOTICE: In any multi-story installation, the washer should be installed on a drained floor to prevent water damage to rooms below in the event of a leak.

Leveling the washer
Importance of leveling the washer
Your new washer uses high spin speeds to remove water at the end of the wash cycle. It is important that your washer is level and that all four washer feet press with equal pressure against the floor. This will help assure the quietest, most vibration-free use of your washer.
Follow these steps:

1. Install the washer on a level and solid surface, preferably in a corner of a room.
2. If the floor is uneven (or unlevel) adjust the washer feet as required to level the washer. Do not place anything under the washer feet to help level the washer.
3. Extend the washer feet no more than is necessary. The more the feet are extended, the more vibration the washer will experience. Start with the washer feet turned all the way in and adjust each foot as necessary.
4. Use a bubble level to check the top of the washer to make sure it is level side to side and front to rear.
5. Press down on each corner of the washer top to make sure the washer doesn’t “wobble“. There should be no “give” or movement. All four washer feet should press equally against the floor. This is just as important as the washer being level to prevent vibration.
6. When the washer is level and does not wobble, lock the washer feet in place by tightening the lockouts against the washer bottom. Be sure to do this without changing the height of the foot (hold the foot while tightening the locknut).

Procedure for adjusting the washer feet:

1. After determining which washer feet need to be extended, have someone lift up on the washer slightly to take pressure off the foot to be adjusted.
2. Turn the grey plastic foot to extend it downward as far as necessary to raise the corner of the washer the correct amount to level the washer.
3. When the height of the foot is correct, use a 17 mm open end wrench to tighten the lockout against the washer bottom. The lockout should be tight against the bottom of the washer to lock the foot in place.
   

Electrical connection

WARNING
ELECTRICAL SHOCK HAZARD
Improper connection of the equipment-grounding conductor can result in a risk of electric shock.
Check with a qualified electrician or serviceman if you are in doubt as to whether the appliance has been properly grounded.

WARNING
ELECTRICAL SHOCK HAZARD
To reduce the risk of fire or electrical shock, DO NOT use an extension cord to connect the washing machine to the power supply.

WARNING
ELECTRICAL SHOCK HAZARD
To reduce the risk of electrical shock:
• Only pull out the power cord by the plug end and never by the cable, as this could damage it.
• Never touch or hold the plug end or power cord with wet hands.
• Never unplug the power cord during operation.

GROUNDING INSTRUCTIONS
WARNING
ELECTRICAL SHOCK HAZARD
This appliance must be grounded. In the event of malfunction or breakdown, grounding will reduce the risk of electric shock by providing a path of least
resistance for the electric current. This appliance is equipped with a cord that has an equipment grounding conductor and a grounding plug. The plug must be plugged into an appropriate outlet that is properly installed and grounded in accordance with all local codes and ordinances.

• Do not modify the plug provided with the appliance. If the plug will not fit into the outlet have a properly grounded outlet installed by a qualified electrician. Do not cut, remove or bypass the grounding prong on the washer power cord plug.
• The washer power cord plug must be easily accessible when the washer is operating.
• When unplugging or plugging in the washer power cord, grasp the plug end. Do not pull on the cable to unplug the washer.
• The household electrical supply must be suitable for the voltage specification shown on the washer rating plate (located inside the washer door, immediately below the drum opening).
  → Purchase information;
  See below for connection specifications and fuse/ breaker requirements.
• The wiring for the electrical outlet circuit must be sufficient to meet the appliance requirements. Use of a Ground Fault Circuit Interrupter (GFCI) is recommended.
• Protect the power cord from physical damage, such as being twisted, kinked, pinched, caught in a door, or walked upon.
• If the power cord is damaged, it must be replaced by a qualified authorised service provider to avoid a fire/shock hazard. Replacement power cords can be purchased through Customer Service.
  → Customer Service.
• The washing machine must only be connected to an individual branch circuit via a receptacle which has been properly installed and grounded.
• Make sure that:
  – the power plug fits into the receptacle
  – the wire size is sufficient
  – the grounding system is properly installed
• The power cord may be replaced by an electrician only. Replacement power cords can be purchased from Customer Service. To reduce the risk of fire or electrical shock, DO NOT use an extension cord to connect the washing machine to the power supply. If a ground fault circuit breaker is to be used, only use the types marked with the following symbol: z. Only this symbol can assure compliance with all current regulations.

Transporting the washer
Before transporting the washer

1. Disconnect the washer power cord from the wall outlet.
2. Turn off the water supply to the washer.
3. Disconnect water supply lines from the tap.
4. Disconnect the drain hose from the drain location.
5. Install the transport bolt assemblies as shown in the following images.

CAUTION
Carefully drain residual water from inlet and drain hoses. Secure all hoses and power cord to the back of the washer to prevent them from being damaged.

Remove the transport bolt hole covers

1. Remove all four transport bolt hole covers.
2. Pull the tip of the arrow on the cover out slightly to disengage the locking tab.
3. Rotate the cover counterclockwise to remove. Repeat for all 4 transport bolt hole covers.
   

Insert the transport bolt assemblies

1. Each assembly consists of a plastic bushing and a bolt that extends through the bushings. Unscrew the bolt until the threaded end is flush with the end of the plastic bushing.
2. Insert the transport bolt and bushing assembly as shown. The metal housing slides around the bolt through the slot in the plastic bushing as the bushing is slid into place. The open part of the bushing slot should be facing the direction shown to allow the assembly to slide fully into place.
3. When the bolt is in place screw it in until the bolt threads engage the drum. Double check and ensure bolts are screwed into threaded holes and not into cracks or crevices. Repeat the process for all 4 transport bolt assemblies before tightening any all the way. Complete tightening all 4 bolt assemblies until they are each snug in place.
   

CAUTION
RISK OF APPLIANCE OR MATERIAL DAMAGE

• Despite draining, there will always be some residual water in the appliance. This residual water may leak out and cause damage; therefore, the appliance should always be transported upright.
• Ensure transport bolts are removed after transporting washer and before first use.

Getting to know your appliance

Control panel
1 Programs
2 Program Selector
Center is pressed to power the appliance ON or OFF and dial turns in both directions to select a program.
3 Display Panel with Buttons

Display area

Buttons
Other indicators

OPERATING INSTRUCTIONS

WARNING
To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS and OPERATING INSTRUCTIONS before operating this appliance.

Before using the washer for the first time
Check to make sure your washer has been installed properly by following the installation instructions in this manual.
→ INSTALLATION INSTRUCTIONS;
Check the machine. Never connect the utilities (power or water) to or start a damaged machine! Contact Customer Service!
Check to be sure your household electrical system voltage and the voltage specifications on the washing machine rating plate correspond.
Check to be sure the washer hot and cold water supply taps are turned on.
Check that transport bolts have been removed by opening the door and moving the tub from side to side and front to back. If the tub cannot be moved easily recheck that transport bolts are removed.
→ Remove the transport bolts;

Turning the washing machine on and off
Center of the program selector is pressed to turn the appliance on or off.

Before loading your first load of laundry
Your new washing machine was tested before leaving the factory. This process involves running various wash cycles. As a result, a small amount of water may remain in the tub and drainage system. Run a Drum Clean cycle with no laundry to clean the system before your first load of laundry.
First add 1 to 2 tablespoons of detergent to the main wash chamber II. Then run the Drum Clean cycle.
Wait for the cycle to finish.

Using program selector to choose a wash program
NOTICE: If the Child lock is activated, you must deactivate it before you can select a program.
→ Child lock 3 sec.
Use the program selector to select the desired wash program. The dial turns in both directions and when a cycle is selected its time duration appears in the display.
The related preset options (temperature, spin speed, etc.) lights are activated.

Selecting optional program settings
By selecting the optional program settings, you can adjust the washing process to better suit the items you are washing.
The optional program settings can be selected and/or deselected depending if they are allowed (not all settings are allowed for all programs) and the cycle’s progress.
The indicator lamps of the buttons light up if the setting is
active.
→ Program selection table;
→ Optional program settings;

Loading the laundry
WARNING
To avoid risk of explosion! Laundry items that have been retreated with any material containing solvents (e.g. stain remover, cleaner’s solvent) must be rinsed out thoroughly by hand before they are placed in the washing machine.
Loosen the laundry being loaded and mix small and large items
Unfold the sorted items and place them loosely in the drum. Mix small and large items to help them better distribute in the drum during the spin cycle.
Tip: Do not exceed the maximum load recommended for the type of wash. Overloading will cause poor wash results and will cause wrinkles.

Recommended Load Size
Recommended maximum load size can be found:
→ Standard features and helpful information;
a     1/3 Load – woolens, delicates, silk
b     1/2 Load – cotton, synthetic fabrics, or knitted textiles
c     Full Load – cotton and linen

Tips
After loading, close the door carefully so as not to trap any items between the door and the rubber seal. The door should close easily and should not be forced to close.
Foreign objects left in the drum may damage laundry. Before inserting any laundry, check to make sure no foreign objects are in the drum

Filling the detergent and additives compartments
NOTICE: Damage to the appliance
Detergent and laundry pre-treatment aids (e.g. spot remover, pre-wash sprays, etc.) can cause damage if they come into contact with the surfaces of the washer.
Do not let these substances touch the surfaces of the washer. If necessary, wipe off traces of spills or drops immediately with a soft cloth.
Measuring
Measure out the detergent and laundry care products according to:

• the water hardness; consult your water utility company for details
• the manufacturer’s instructions on the packaging
• quantity of laundry
• amount of soiling (heavy, normal, light) .

Filling
WARNING
IRRITATION OF EYES/SKIN
When opening the detergent drawer during operation, detergent or laundry care products may splash out.
Open the drawer carefully.
In case of contact with detergent or laundry care products, rinse the eyes or skin thoroughly. In case of accidental ingestion, consult a doctor.
Pour the detergent and laundry care product into the appropriate chambers:

1. Open the detergent dispenser tray.
2. Add detergent or additive.
   Avoid overfilling the compartment to prevent early dispensing.
3. Close the detergent dispenser tray completely before starting the wash cycle.
   Tip: DO NOT operate the washer without the detergent compartment in place and fully closed.
   Detergent pods may be used but do not place them in the detergent compartment they must be placed in the bottom of the tub before adding the wash load.

Liquid detergent insert
To measure liquid detergent:

1. Pull out the detergent dispenser tray.
2. Push the liquid detergent insert forward and down as shown.
3. Pour liquid detergent into the chamber and do not exceed the maximum mark.
4. Reinsert the tray into its compartment.
   

NOTICE: Do not use the liquid detergent insert with gel type detergents and powdered detergents or for cycles with pre-wash or selected “Finish in” time.

Starting the program
Press the Start/Pause button. Indicator lamp lights up and the program starts.
NOTICE: If you want to protect the cycle against inadvertent adjustment, select the Child lock 3 sec..
→ Child lock 3 sec.
The display panel shows the “Finish in” time before the program starts or the program length and the program progress symbols when the washing program has started.
→ Display area;
Foam detection
If you use too much detergent, too much foam may be formed during the wash cycle. The symbol lights up. Foam may be also leaking out from the detergent drawer. In order to remove the foam, the appliance automatically activates additional rinse cycles. This extends program duration.
NOTICE: To prevent excess foaming use less detergent in subsequent wash loads.
Selecting a different program
If you have inadvertently started the wrong program, you can change this as follows:

1. Press Start/Pause.
2. Select another program.
3. Press Start/Pause. The new cycle starts from the beginning.

Pausing/Adding a garment to the cycle
Pausing the wash cycle can be useful for several purposes.
e.g. for soaking ~ Soaking;
Press Start/Pause. The indicator lamp is blinking.
Wash load will soak in water until continued by pressing Start/Pause.
For adding a garment after the cycle begins.

1. Press Start/Pause. Door will unlock when safe to do so.
2. Open door carefully and add or remove laundry item.
   NOTICE: You can do this as long as the Start/Pause
   indicator flashes and it is safe to do so.
3. Close door.
4. Press Start/Pause.
   The cycle continues.

NOTICE: If the cycle is paused but the door will not unlock it could be for safety reasons (high water level, water temperature or drum speed).
Cancel program
For cycles with a high temperature:

1. Press Start/Pause.
2. Cool the laundry off: Select Rinse.
3. Press Start/Pause.

For cycles with a low temperature:

1. Press Start/Pause.
2. Select Spin/Drain and Spin Speed option to No Spin.
3. Press Start/Pause.

Program end
-0- appears in the display field and the Start/Pause button indicator lamp is off.
NOTICE: If this symbol appears in the display, the washer has detected too much foam and it automatically adds an additional rinse cycles to remove the foam.
Use less detergent the next time you run the washer with the similar load.

Removing laundry/switching the appliance off

1. Open the front door of the washer and remove the laundry.
2. Press the centre of Program Selector to switch off the appliance.
3. Turn off the water taps.

NOTICES

• Do not leave any laundry in the drum. It can shrink or become discoloured by the next laundry load.
  
• Remove any remaining items from the drum and rubber gasket.
• Leave the front door and detergent drawer open so that any remaining water can dry.
• Always wait for the end of the cycle before switching off the appliance; otherwise the appliance may still be locked. If locked, switch the appliance on and wait until it unlocks.
• If the display panel switches off and the Start/Pause button indicator is blinking at the end of a program, the Energy-saving mode is active. To activate the display, press any button.

Home Connect®

This appliance is Wi-Fi-capable and can be remotely controlled using a mobile device.
You can use the Home Connect app to do the following on your appliance from your mobile device:

• Set up programs and start them.
• Adjust, activate and deactivate program settings.
• Query the status of programs.
• Adjust, activate and deactivate appliance settings.
• Switch off the appliance.

Before you can use the Home Connect functions, you will need to carry out the following steps:

1. Install the Home Connect app on your mobile device.
2. Register in the Home Connect app.
3. Connect your appliance to your home network automatically or manually (you only need to do this the first time).
4. Connect your appliance to the Home Connect app.

You can find information about the app on our Home Connect website www.home-connect.com Home Connect services are not available in every country. The availability of the Home Connect function depends on the availability of Home Connect services in your country. You can find information on this at: www.home-connect.com

Notes

• Please observe the safety precautions in this instruction manual and make sure that these are complied with even when operating the appliance via the Home Connect app while you are away from home. You must also follow the instructions in the Home Connect app.
• You cannot use the Home Connect app to make changes while the controls on the appliance are being operated. However, you can use the
  Home Connect app to see any adjustments made directly on the appliance itself.

Calling up the Home Connect menu
In the Home Connect menu, you can create and view network connections, reset network settings, activate/ deactivate Wi-Fi and find other Home Connect functions.
1. Switch the appliance on.
2. Press and hold Remote Start for at least 3 seconds.
Rυ£ appears in the display.
You are now in the Home Connect menu.
Note: Briefly press Remote Start to exit the Home Connect menu.

Connecting your home network to the Home Connect app
Connect your appliance to the home network
automatically or manually (you only need to do this the first time).

Notes

• If your home network router has a WPS function, you can connect the appliance to your home network automatically.
• If your home network router does not have a WPS function, you need to connect the appliance to your home network manually.

You must then connect to the Home Connect app.
Note: To connect your appliance to the home network, Wi-Fi must be activated on the appliance. Wi-Fi is deactivated on the appliance by default and is activated automatically when you connect your appliance to your
home network.
Connecting to your home network automatically Step 2.1
Ensure that you are in the Home Connect menu.
→ Calling up the Home Connect menu;
1. Press Start/Pause.
The appliance now attempts to connect to your home
network. flashes in the display.
2. Activate the WPS function on your home network router within the next 2 minutes.
If the appliance has connected to your home network successfully, CON √ and appear in the display and light up continuously.
Connecting to your home network manually Step 2.2
Ensure that you are in the Home Connect menu.
→ Calling up the Home Connect menu;
Make sure that you have opened the Home Connect app and are logged in.

1. Set the program to position 2.
   5RP (connect manually) appears in the display.
2. Press Start/Pause.
   The appliance now sets up its own Wi-Fi network with the name (SSID) Home Connect.
   
3. Call up the Wi-Fi setting on the mobile device.
4. Connect the mobile device to the HomeConnect Wi-Fi network and enter the password (key) HomeConnect.
   Your mobile device now connects to the appliance.
   The connection process may take up to 60 seconds.
   
5. Once you have connected successfully, open the Home Connect app on your mobile device and carry out the steps in the app.
6. In the Home Connect app, enter the network name (SSID) and password (key) for your home network.
7. Carry out the last steps in the Home Connect app to connect your appliance.

If the appliance has connected to your home network successfully, CON √ and appear in the display and light up continuously.
Note: If you are not able to establish a connection, check whether your appliance is within range of your home network. Try connecting manually again.
Connecting to the Home Connect app
If your appliance is connected to your home network, you can connect it to the Home Connect app.
Ensure that you are in the Home Connect menu.
→ Calling up the Home Connect menu;
Make sure that you have opened the Home Connect app and are logged in.

1. Set the program to position 3.
   RPP (connect to app) appears in the display.
2. Press Start/Pause.
   The appliance now attempts to connect to the Home Connect app.
3. Once your appliance is displayed in the app, carry out the last steps in the Home Connect app.
   Note: If you were not able to establish a connection, check whether your mobile device is within range of your home network or is connected to this. Try connecting to the Home Connect app again.

Activating/deactivating Wi-Fi
If your appliance is already connected to your home network, you can activate or deactivate Wi-Fi on your appliance.
Ensure that you are in the Home Connect menu.
→ Calling up the Home Connect menu;

1. Set the program to position 4.
   Con (Wi-Fi function) appears in the display.
2. Press Start/Pause.
   If On appears in the display, Wi-Fi is activated on the
   appliance. If oFF appears in the display, Wi-Fi is deactivated on the appliance.Notes

• If you connect to your home network, Wi-Fi is activated automatically.
• If Wi-Fi is activated, the appliance will not switch off automatically.
• If Wi-Fi is switched off on the appliance, it is not possible to use the Home Connect app to start or control the appliance remotely.
• If Wi-Fi is switched off and your appliance was previously connected to your home network, this connection will be re-established automatically when Wi-Fi is switched back on.
• If you activate this function, the energy consumption increases.

Resetting your network settings
You can reset all of the network settings.
Ensure that you are in the Home Connect menu.
→ Calling up the Home Connect menu;

1. Set the program to position 5.ΓΕ5 (reset network settings) appears in the display
2. Press Start/Pause.
   ΥΕ5 appears in the display.
3. Press Start/Pause.

Note: If you want to operate your appliance via the Home Connect app again, you will need to reconnect it to your home network and to the Home Connect app.

Updating the software
You can update the Home Connect software on your appliance. As soon as a new software update is available, a message appears in the display: UPD
Install the update directly via the message in the display or manually as follows: Ensure that you are in the Home Connect menu.
→ Calling up the Home Connect menu;

1. Set the program to position 6
   UPD (update) appears in the display. Start/Pause flashes if a software update is available.
2. Press Start/Pause.
   ΥΕ5 appears in the display.
3. Press Start/Pause.
   Note: The software update may take several minutes. Do not switch the appliance off while updates are being installed.

Information on data protection
When your appliance is connected to a WLAN network that is connected to the Internet for the first time, your appliance transmits the following categories of data to the Home Connect® server (initial registration):

• Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed WiFi communication module).
• Security certificate of the WiFi communication module (to ensure a secure data connection).
• The current software and hardware version of your domestic appliance.
• Status of any previous resetting to factory settings.

This initial registration prepares the Home Connect functions for use and is only required when you want to use these Home Connect functions for the first time.
Note: Home Connect functions can be used only in conjunction with the Home Connect app. Information on data protection can be accessed in the Home Connect app.
Declaration of Conformity
BSH Home Appliances Group hereby declares that the appliance which features Home Connect functionality is in accordance with the essential requirements and other relevant provisions of the following Directives.

Wi-Fi® Module FCC/IC Statements
Model: COM1
FCC ID: 2AHES-COMGEN1
IC: 21152-COMGEN1
The Home Connect module is a communication device designed to provide communication between appliances and smart devices.
This module is integrated at the factory, under direct control of B/S/H Home Appliances Corporation, and is not user serviceable or upgradable. At least 20cm separation distance should be maintained from device to
user.
FCC COMPLIANCE STATEMENT
CAUTION
Changes or modifications not expressly approved could void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules.
Operation to the following two conditions:
• This device may not cause harmful interference and
• this device must accept any interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licenceexempt RSS standard(s). Operation is subject to the following two conditions:
• This device may not cause interference and
• this device must accept any interference, including interference that may cause undesired operation of the device.
WiFi is a registered trademark of Wi-Fi Alliance.

Laundry

Preparing the laundry
NOTICE: Damage to the appliance/fabrics
Foreign objects (e.g. coins, paper-clips, needles, nails) may damage the laundry or components in the washing machine.
Therefore, note the following tips when preparing your laundry:

• Empty all pockets to ensure no loose debris (coins, keys, other hard objects) are placed in the washer drum.
• Close any fasteners (such as zippers and hooks) that could cause laundry to catch or become entangled.
• Remove any foreign objects or non-washable parts.
• Turn trousers and knitted wear inside out prior to washing.
• Place small items (such as socks and handkerchiefs) and underwired bras into a mesh bag prior to washing.
• When washing laundry to be tumble-dried, use the correct amount of detergent and textile care products as specified in the manufacturer’s instructions.
  Some detergents and textile care products, starch or softeners may contain chemicals that may become deposited on the moisture sensors negatively affecting their function and the drying result.

Sorting the laundry
Sort laundry items according to colour, degree of soiling and recommended wash temperature range.
Wash white items separately from colored items.
Otherwise, white items may tend to become grey.

Observe laundry care labels
Check the care labels on each laundry item prior to washing. They provide valuable information as well as limitations about the laundry process (temperature etc.) to help you choose an appropriate cycle.

Determining degree of soiling

• Light soiling
  No visible soiling or stains, but may have absorbed some odor. This could include light weight summer clothing such as T-shirts, shirts, or blouses worn only once. Also to freshen bed linen or guest towels.
• Normal soiling
  Visible soiling and/or a few light stains. This could include clothing such as T-shirts, shirts, or blouses that have been sweated in or worn several times. Also tea towels, hand towels or bed linen used for up to one week or more. Curtains without stains that have not been washed for up to a half year.
• Heavy soiling
  Visible soiling and stains. This could include kitchen towels, fabric napkins, baby bibs, children’s outer clothing or sports jerseys and shorts stained with
  grass or dirt. It could also include working clothes such as overalls and jeans and other clothing worn for outside work and activities.

Identifying and treating stains
For mild and recent stains the Stains button for food based grease/oils, blood, red wine and grass can be used. For more stubborn and set in stains the below methods can be of help.
Removing stains

• Remove/pretreat stains as soon as possible after they have occurred.
• Dab with a soapy solution. Do not rub.
• Select an appropriate wash cycle and wash the item. Several washing cycles may be required in order to remove stubborn or dried-in stains.

Laundry detergents and additives

Adding the correct amount of HE detergent
WARNING
To avoid risk of poisoning, keep detergents and cleaning products out of the reach of children.
Avoid overuse of detergent.
Measure out the detergent according to:

• The amount of laundry.
• The degree of soiling.
  → Sorting the laundry; Page 30
• The water hardness. This information can be obtained from your local water authority. Soft water requires less detergent.

Too much detergent

• Excessive foam will reduce washing agitation and cause poor washing and rinsing results.
• Not environmentally compatible (wastes detergent and is not good for the environment).

Too little detergent

• Laundry will not be washed clean.
• Eventually the laundry will take on a grey and hard appearance. Greyish-brown grease spots may stain the laundry, heating elements may begin to calcify.

The fabric care label is important for selecting the correct detergent, temperature and treatment of the laundry. If desired you can visit the following sites for additional information on detergents and fabric care.
→ www.textileaffairs.com or www.cleanright.eu

• Standard detergent with optical brighteners
  Suitable for white laundry made from linen or cotton Program: Cotton / Cold – Extra Hot
• Detergent for colors without bleach or optical brighteners
  Suitable for colored laundry made from linen or cotton Program: Cotton / Cold – Hot
• Detergent for colors/delicates without optical brighteners
  Suitable for colored laundry made from easy-care and synthetic fabrics.
  Program: Permanent Press / Cold – Hot
• Detergent for delicates
  Suitable for delicate, fine fabrics, silk or viscose Program: Delicates / Cold – Hot
• Detergent for woolens
  Suitable for wool Hand Wash/Wool program: Cold – Warm
  

Saving energy and reduce detergent
For light and normal soiling, you can save energy (lower washing temperature) and detergent.
NOTICE: When measuring the amount of all detergents/ additives/care products and cleaning agents, please always check the manufacturer’s instructions and information.

Program selection table

Tips
Do not wash new multicolored laundry together with other laundry.
The cycles are time-controlled for lightly soiled fabrics. If fabrics are heavily soiled, reduce the load.
Rinse cycles use cold water only.
Starching
NOTICE: Laundry must not be treated with fabric softener.
Starching is possible in all wash programs if liquid starch is used. Measure starch into compartment M in accordance with the manufacturer’s instructions (clean first if necessary)
Dyeing/bleaching
Dye should only be used in normal household quantities.
Salt may damage stainless steel. Always follow the dye manufacturer’s instructions.
Do not use the washing machine to bleach clothes.

Soaking

1. Pour soaking agent/detergent into compartment II in accordance with the manufacturer’s instructions.
2. Turn the program selector to Cotton program and select Cold temperature.
3. Press Start/Pause.
4. After approximately ten minutes, press Start/Pause.
5. After the required soaking time, press Start/Pause again to continue or change the program.

NOTICES

• Load laundry of the same color.
• No additional detergent is required; the soaking solution is used for washing.

Optional program settings

Optio pnalrogram settingsAt the factory, temperature and spin speed options, and cycle duration (“Finish in” time) are pre-set for all cycles.
After selection of the cycle, these values are displayed in the display field.

EcoPerfect™
Energy optimised washing by reducing the temperature while achieving a washing result that is consistent with the selected program, without the EcoPerfect™ setting.
Prewash
For heavily soiled washing. Pour 1/3 of normal detergent amount into pre-wash chamber I and remaining 2/3 into main wash chamber II.
Rinse Plus
This feature adds additional rinses to selected program which is helpful for locations with soft water supplies or to generally improve rinsing results. It will increase the program duration.
Remote Start
Briefly pressing the Remote Start button activates or deactivates the Remote start function. Activating the Remote start function enables the appliance to be started
remotely via the Home Connect® app.

NOTICES

• Remote start can only be activated if the appliance door is closed and the appliance is connected to your home network.
• Remote start will be deactivated in the following circumstances:
• The door is opened.
• There is a power failure.
• The Remote Start button was briefly pressed again deactivating it.
• The center of the Program Selector was pressed switching off the appliance.
• Once the program has ended.
• Any button was pressed or the program selector was turned on the control panel.

Pressing and holding the Remote Start button for at least 3 seconds enters Home Connect settings.
Finish in
The program end (Finished in) time can be set in one hour increments to a maximum of 24 h (hours). After selecting the desired washing program (at the dial) but before pressing the Start/Pause button, press the Finish in button until the desired time is displayed, e.g. 8 h. Press the Start/Pause button to start the washer.
NOTICE: The cycle duration is included in the set Finish in time.
Here is an example of a 1hr:30min cycle time and an 8 h Finish in time.
8 h is displayed (until the Energy-saving mode activates) and counts down (approximately 6hr:30min) until the washing cycle begins (at 1hr:30min) then the cycle duration 1:30 is displayed and began. Total time approximately 8 hours.

Spin Speed
Before and during the cycle, you can change the spin speed range depending on the cycle progress.
Touch the appropriate button until the desired setting is displayed.
No Spin: This option eliminates the final spin and the load remains saturated with the final rinse water. The pump is activated to remove all residual water.
→ Program selection table;

Temperature
Before and during the cycle, you can change the default temperature range depending on the cycle progress. Press the appropriate button until the desired setting is displayed.
The maximum temperature range that can be set depends on the cycle selected.
→ Program selection table;

SpeedPerfect®
For washing in a shorter time with a washing result comparable to that of the standard program.
NOTICE: Do not exceed the maximum load.
→ Program selection table;
Stains
There are four types of stain to choose from:
The washer adjusts the average washing temperature, drum movement and soaking time to the specific type of stain. Hot or cold water, gentle or intensive washing and long or short soaking ensure that the wash-program sequence is specially adapted to each type of stain. This makes sure that stains are treated in the best possible
way.
NOTICE: Pressing and holding the button automatically runs through the set values.

Appliance settings

Child lock 3 sec.
You can secure the appliance against inadvertent changing of the set functions. To do this, activate the Child lock after cycle start.
To Activate/Deactivate, press Finish in — and † for approximately 3 seconds. In the display field, you will see the D symbol light indicating the Child lock is active.
NOTICE: The Child lock will remain activated after the end of the cycle and the door will remain locked. Even switching the appliance off and on will keep the door
locked and will not deactivate the Child lock. You must deactivate Child lock and, if necessary, activate it again.
Activating setting mode
In order to change the default appliance settings described below, you will first need to enter or activate setting mode.
To enter or activate the setting mode:

1. Switch on the appliance. The indicator lamp of the program on position 1 (() lights up.
2. Press and hold Temperature button and, at the same time, turn the program selector to position 2 (0).
3. Release Temperature button.

The setting mode is now activated.
Changing the audible signal volume
You can adjust the volume of audible notification signals (that indicate that a program has ended, for example) and audible button signals by turning the program selector to the following positions:

• 2 (2): Audible notification signal volume delectable values: 0 = off, 1 = quiet, 2 = medium, 3 = loud, 4 = very loud
• 3 (3): Audible button signal volume delectable values: 0 = off, 1 = quiet, 2 = medium, 3 = loud, 4 = very loud

1. Turn the program selector to the required position.
2. Use the Finish in † or − button to set the volume you require (0 = off; 4 = very loud).

Switching the automatic switch-off function on/off
If the appliance is not used for an extended period, it may automatically switch itself off until a program starts or when a program has ended in order to save energy. It can be switched back on again at any time by pressing the power button Θ.
You can switch the appliance’s automatic switch-off function on or off as follows:

1. Turn the program selector to position 4 (4).
2. Use the Finish in † or − button to switch the appliance’s automatic switch-off function on (on) or off (off).
   NOTICE: The automatic switch-off function cannot be activated if Wi-Fi is activated.

Switching the Drum Clean reminder on/off
A reminder to clean the drum is indicated by a light adjacent to the Drum Clean program. In order to switch the drum clean reminder on (or off, if desired):

1. Turn the program selector to position 5 (H).
2. Use the Finish in † or − button to switch the drum clean reminder on (on) or off (off).

Exiting setting mode
Once you have applied all the settings, press the power button Θ to switch off the appliance.
The settings you have selected will be saved and will take effect the next time the appliance is switched on.

Cleaning and maintenance

leaning and maintenaceYour appliance is designed to give you years of service.
Observe the following instructions to maintain and protect your appliance and keep it in top operating condition.
WARNING
RISK OF ELECTRIC SHOCK HAZARD
To avoid risk of electric shock always disconnect the washer from the power outlet prior to cleaning. Never clean the washer with a pressure washer.

Cleaning the washer´s exterior

WARNING
RISK OF EXPLOSION
To avoid risk of explosion never clean the washer with flammable solvents.
Clean the washer´s exterior surfaces when required as follows:
– Use hot soapy water or a mild (non-abrasive) cleaning agent.
– Dry with a soft towel.
– Remove residue immediately.
– Do not use high pressure spray.

Cleaning the drum
Metallic debris left in the drum can produce rust spots on the drum. Never use steel wool to try to remove these. Use a chlorine-free cleaning agent and follow the
manufacturer’s instructions.

Descaling the washer
Provided that you use correct amounts of detergent with your wash loads, descaling is not necessary. If descaling the washer drum does become necessary, please follow the descaling product manufacturer’s instructions. Small amounts of descaling agent can be used to remove white spots on the washer drum caused by lime or mineral deposits or small amounts of rust caused by metal objects left in the drum.
NOTICE: Descaling agents contain acids which may attack parts of the washing machine and may discolour the laundry.

Cleaning the detergent dispenser tray
If there is a buildup of residual detergent or additives, or if the softener compartment is not rinsed out well enough, it may be helpful to clean the dispenser.

1. Open the detergent dispenser tray fully. Press down on the drawer catch (1) and pull the tray (2) from the washer.
2. Remove the insert (3) by grasping it and pulling it upwards from the detergent dispenser tray.
3. Clean the insert and the detergent dispenser tray by holding it under warm running water. Lightly wipe away any remaining detergent residue.
4. Attach the insert and slide the detergent dispenser tray back into place and close the tray securely.

Tip: Do not operate the washer without the detergent dispenser tray in place and completely closed.

Cleaning the water inlet strainers
If the washer water supply slows or stops completely, the water inlet strainer may be blocked. Cleaning is recommended every 6 months in any event to reduce chances of valve blockage in areas using hard water.

Normal water pressure from your home, that remains in the supply hoses after turning off the taps, will cause a small amount of water to drip out when you remove the water supply hose from the back of the washer. Be sure to close the taps completely before removing the supply hoses to minimize the amount of water.

Clean the strainers at the water tap end of the hose

1. Remove the hose from the tap.
2. Rinse the strainer under running water. Look at the strainer to see if any visible debris is still present. Rinse again if necessary to remove the debris.
3. Reconnect the hose to the tap.

Clean the strainers at the washer end of the hose.

1. Remove the hose from the inlet on the back of the washer.
2. Using narrow pliers, grasp and pull the strainer from the inlet port.
3. Rinse the strainer under running water.
4. Reconnect the hose to the back of the washer and turn on the water tap. Check to see if water flows by starting a warm water wash cycle.

NOTICE: Check for leaks to be sure the rubber washers are seated at both ends of the water supply hose and the connections are properly tightened.

Cleaning the drain pump

WARNING
RISK OF SCALDING
Risk of hot water injury to skin!
Allow the water to cool down prior to actuating the emergency door lock release.
You are responsible for ensuring all safety precautions are followed when draining water from washer and/or manually opening the washer door.

It may be necessary to clean the washer drain pump if the washer fails to drain.
The washer pump can become blocked by loose debris (a good reason to check the drum and remove any visible debris or lint after each wash load).
To access the washer drain pump, the service cover must first be removed (see steps below). With the service cover removed, proceed as follows:

1. If the washer has not been drained, try to drain it now.
   Turn the program selector to the Spin/Drain, select Spin Speed to No Spin and press the Start/Pause button. Wait a few moments to let the cycle drain the water from the drum. If the pump is totally blocked, the water will be unable to drain and the cycle will end.
2. Shut off the tap so that no more water flows in and has to be drained.
   Switch the appliance off. Unplug the power plug.
3. Open and remove the service cover.
   
4. Loosen the screws and remove the protective film.
   
5. Use the pull-out drain hose located in the pump access opening to drain the remaining water into a suitable container (up to 5.3 U.S. gallons/20 liters of water may be drained). Pull the sealing cap from the hose and lay the hose over the side of the container and allow the water to finish draining from the drum. When finished, replace the sealing cap into the end of the hose and restore the hose to its storage location.
   
6. Turn the pump cover counterclockwise to remove it. A small amount of residual water may flow out when the cover is removed.
   Clean the interior of the pump housing, removing any debris or foreign objects. Check to be sure the impeller wheel at the back of the pump housing can now turn freely.
   Remove any lint, debris or detergent residue from the threads of the pump cover and the pump cover housing.
   Replace the pump cover by screwing tightly into position. Handle must be vertical.
   
7. Reinstall the protective film over the pump access using both screws.
   
8. Snap the service cover in place at the hinges and close it. Wipe up any spilled water.
   

NOTICE: In order to prevent detergent from flowing unused into the drain during the next wash cycles: pour 0.26 U.S. gallons/1 liter water into the chamber II.
Turn the program selector to the Spin/Drain, select Spin Speed to No Spin and press the Start/Pause button.

Troubleshooting

Emergency door lock release
In the event of a power interruption the program will continue running when the power supply has been restored.
If the washer door must be opened and the normal door unlock procedures do not work, the emergency door lock release rod can be actuated to open the door.

WARNING
RISK OF SCALDING
To avoid risk of scalding, allow water to cool down prior to activating the emergency door lock release.
The drum may be full of hot water which could cause burn injury.

WARNING
RISK OF INJURY
You may injure your hands if you reach into the drum while it is turning.
Do not reach into the drum when it is turning. Wait until the drum has stopped turning.

CAUTION
WATER DAMAGE AND BURN INJURY
Any escaping water may cause water damage and burns.
Do not open the washing machine door if water can be seen through the glass.

1. Press the centre of Program Selector to switch off the appliance. Any running program will then be cancelled. Disconnect the power plug.
2. Allow the water in the drum to cool off.
3. Allow the washer drum to come to a stand still (no longer spinning).
4. Before opening the washer door, perform the drain procedure included in the pump maintenance section.
   → Cleaning the drain pump; Page 38
5. Loosen screws and remove the protective foil.
6. The washing machine door can then be opened.
   Pull the emergency release downwards with a tool and release.
   
7. The door can now be opened.

General Troubleshooting
If you encounter a problem, consider the suggestions and instructions below before you call Customer Service.

WARNING
ELECTRIC SHOCK HAZARD
To avoid risk of electric shock, repairs should be carried out by an authorised service provider.
If repairs are necessary and you cannot eliminate the fault with the aid of the table below, follow these steps:

1. Press the centre of Program Selector to switch off the appliance.
2. Disconnect the appliance from the power outlet.
3. Turn off the water taps.
4. Call Customer Service.
   → Customer Service;

NOTICE: The troubleshooting items listed below can help resolve minor issues with your washer quickly and without the necessity of a service call.

Determing the Problem

Information on the display area

If troubleshooting did not solve your issue contact Customer Service ~ Customer Service;

STATEMENT OF LIMITED PRODUCT WARRANTY

Bosch Clothes Washer
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances Corporation (“Bosch“) in this Statement of Limited Product Warranty applies only to the Bosch appliance
(“Product“) sold to you provided that the Product was purchased:

• For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
• New at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
• Within the United States or Canada, and has at all times remained within the country of original purchase.

The warranties stated herein apply only to the first purchaser of the Product and are not transferable. Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for Bosch to notify you in the unlikely event of a safety notice or product recall.

Limitation for Third Party Accessories and Water Supply Hoses:
Third party accessories, including water supply hoses other than those shipped with your Bosch washer, and any consequential damages resulting therefrom, are not covered by this warranty. This limitation expressly includes the implied warranties of merchant ability and fitness for a particular purpose, which are also expressly excluded with respect to third party accessories, including water supply hoses other than those shipped with your Bosch washer. Use of third party accessories, including water supply hoses other than those shipped with your Bosch washer, does not void this warranty on any other part, and all other provisions of this warranty remain in effect.

How Long the Warranty Lasts
Bosch warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of the original purchase. The foregoing timeline begins to run upon the date of the original purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish) of the Product, for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight colour variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.

SCOPE OF EXTENDED LIMITED WARRANTY
Bosch will repair or replace, free of charge, any printed circuit boards, drive motor or component part of the drive motor that proves defective under conditions of normal home use during the first seven hundred thirty (730) days from the date of the original purchase, labor charges excluded.

Repair/Replace as Your Exclusive Remedy
During this warranty period, Bosch or one of its authorised service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then Bosch will replace your Product (upgraded models may be available to you, in Bosch’s sole discretion, for an additional charge).
Nothing in this warranty requires damaged or defective parts to replaced with parts of a different type or design than the original part. All removed parts and components shall become the property of Bosch at its sole option. All replaced and/or repaired parts shall assume the identity of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. Bosch’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a Bosch-authorised service provider during normal business hours. For safety and property damage concerns, Bosch highly recommends that you do not attempt to repair the Product yourself, or use a reauthorized service provider; Bosch will have no responsibility or liability for repairs or work performed by a non-authorised service provider. Authorised service
providers are those persons or companies that have been specially trained on Bosch products, and who possess, in Bosch’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of Bosch). Notwithstanding
the foregoing, Bosch will not incur any liability, or have responsibility, for the Product if it is located in a remote area (more than 100 miles from an authorised service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, Bosch would still pay for lobar and parts and ship the parts to the nearest authorised service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.

Out of Warranty Product
Bosch is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.

Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of Bosch, including without limitation, one or more of the following:

• Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
• Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorised service (including self performed “fixing” or exploration of the appliance’s internal workings).
• Adjustment, alteration or modification of any kind.
• A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
• Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
• Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.

In no event shall Bosch have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.

TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER
EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/ OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BOSCH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND
YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.
No attempt to alter, modify or amend this warranty shall be effective unless authorised in writing by an officer of BSH.

How to Obtain Warranty Service:
To obtain warranty service for your Product, you should contact Bosch Customer Service Department at 1-800-944-2904 to schedule a repair.