LG 34WP500-B 34 (86.36cm) 21:9 UltraWide™ Full HD IPS Monitor with AMD FreeSync™ User Manual

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - front page

LICENSE

Each model has different licenses. Visit http://www.lg.com for more information on the license.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - HDMI iconThe terms HDMI and HDMI High-Definition Multimedia Interface, and the HDMI Logo are trademarks or registered trademarks of HDMI Licensing Administrator, Inc.

ASSEMBLING AND PREPARING

⚠️CAUTION
• Always use genuine LG components to ensure safety and product performance.
• The product warranty will not cover damage or injury caused by the use of unauthorized components.
• It is recommended that use the supplied components.
• If you use generic cables not certified by LG, the screen may not display or there may be image noises.
• Illustrations in this document represent typical procedures, so they may look different from the actual product.
• Do not apply foreign substances (oils, lubricants, etc.) to the screw parts when assembling the product. (Doing so may damage the product.)
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Do not carry the monitor upside down by just holding the base. This may cause the monitor to fall off the stand and could result in personal injury.
• When lifting or moving the monitor, do not touch the monitor screen. The force applied to the monitor screen may cause damage to it.
• For wave pattern on appearance, unlike the general method of coating, it’s applied to added glittering material in raw material.With no peeled-off appearance, it has good durability. Please use it with confidence because there is no problem in using the product at all.

note iconNote
• The components may look different from those illustrated here.
• Without prior notice, all product information and specifications contained in this manual are subject to change to improve the performance of the product.
• To purchase optional accessories, visit an electronics store or an online shopping site, or contact the retailer from which you purchased the product.
• The power cord provided may differ depending upon the region.

Supported Drivers and Softwares

You can download and install the latest version from the LGE website ( http://www.lg.com ).

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Supported Drivers and Software

Product and Button Description

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Joystick Button

How to Use the Joystick Button
You can easily control the functions of the monitor by pressing the joystick button or moving it left/right/up/down with your finger.

Basic Functions

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - button Basic Functions

note iconNote
• The joystick button is located at the bottom of the monitor.

Moving and Lifting the Monitor

When moving or lifting the monitor, follow these instructions to prevent the monitor from being scratched or damaged and to ensure safe transportation, regardless of its shape or size.
• Place the monitor in the original box or packing material before attempting to move it.
• Before moving or lifting the monitor, disconnect the power cord and all other cables.
• Hold the bottom and side of the monitor frame firmly. Do not hold the panel itself.
• When holding the monitor, the screen should face away from you to prevent it from being scratched.
• When transporting the monitor, do not expose the monitor to shock or excessive vibration.
• When moving the monitor, keep it upright and never turn the monitor on its side or tilt it sideways.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Moving and Lifting the Monitor

⚠️CAUTION
• Avoid touching the monitor screen as much as possible.
– This may result in damage to the screen or some of the pixels used to create images.
• If you use the monitor panel without the stand base, its joystick button may cause the monitor to become unstable and fall, resulting in damage to the monitor or human injury. In addition, this may cause the joystick button to malfunction.

Installing on a Table
• Lift the monitor and place it on the table in an upright position. Place the monitor at least 100 mm away from the wall to ensure sufficient ventilation.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Installing on a Table

⚠️CAUTION
• Unplug the power cord before moving or installing the monitor. There is risk of electric shock.
• Make sure to use the power cord that is provided in the product package and connect it to a grounded power outlet.
• If you need another power cord, please contact your local dealer or the nearest retail store.

Adjusting the Stand Height 34WP550
1 Place the monitor mounted on the stand base in an upright position.
2 Handle the monitor with both hands for safety.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Adjusting the Stand Height

⚠️WARNING
• When adjusting the screen height, do not place your hand on the stand body to avoid injury to your fingers.

Adjusting the Angle
1 Place the monitor mounted on the stand base in an upright position.
2 Adjust the angle of the screen.

29WP500 34WP500 29WP50S 34WP50S

The angle of the screen can be adjusted forward or backward from -5° to 15° for a comfortable viewing experience.

34WP550
The angle of the screen can be adjusted forward or backward from -5° to 20° for a comfortable viewing experience.

⚠️WARNING
• To avoid injury to the fingers when adjusting the screen, do not hold the lower part of the monitor’s frame as illustrated below.
• Be careful not to touch or press the screen area when adjusting the angle of the monitor.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Adjusting the Angle

Using the Kensington Lock
The connector for the Kensington security system is located at the bottom of the monitor.
For more information on installation and usage, refer to the Kensington lock owner’s manual or visit the website at http://www.kensington.com.
Connect the monitor to a table using the Kensington security system cable.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Using the Kensington Lock

note iconNote
• The Kensington security system is optional. You can obtain optional accessories from most electronics stores.

Installing the Wall Mount Plate
This monitor meets the specifications for the wall mount plate or other compatible devices.

note iconNote
• The wall mount plate is sold separately.
• For more information on installation, refer to the wall mount plate’s installation guide.
• Be careful not to apply too much force while mounting the wall mount plate as it may cause damage to the screen.
• Remove the stand before installing the monitor on a wall mount by performing the stand attachment in reverse.

Installing on the Wall
Install the monitor at least 100 mm away from the wall and leave about 100 mm of space at each side of the monitor to ensure sufficient ventilation. Detailed installation instructions can be obtained from your local retail store. Alternatively, please refer to the manual for how to install and set up a tilting wall mounting bracket.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Installing on the Wall

To install the monitor to a wall, attach a wall mounting bracket (optional) to the back of the monitor. Make sure that the wall mounting bracket is securely fixed to the monitor and to the wall.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - wall mounting bracket

note iconNote
• A non-VESA standard screw may damage the product and cause the monitor to fall. LG Electronics is not liable for any accidents relating to the use of non-standard screws.
• The wall mount kit includes the installation guide and all necessary parts.
• The wall mounting bracket is optional. You can obtain optional accessories from your local dealer.
• The length of the screw may differ for each wall mounting bracket. If you use screws longer than the standard length, it may damage the inside of the product.
• For more information, please refer to the user manual for the wall mounting bracket.

⚠️CAUTION
• Unplug the power cord before moving or installing the monitor to avoid electric shock.
• Installing the monitor on the ceiling or on a slanted wall may result in the monitor falling off, which could lead to injury. Use an authorized LG wall mount and contact the local dealer or qualified personnel.
• Applying excessive force when tightening screws may cause damage to the monitor. Damage caused in this way will not be covered by the product warranty.
• Use the wall mounting bracket and screws that conform to VESA standards. Damage caused by the use or smisuse of inappropriate components will not be covered by the product warranty.
• When measured from the back of the monitor, the length of each installed screw must be 8 mm or less.

USING THE MONITOR

• Illustrations in this manual may differ from the actual product.
Press the joystick button, go to Settings➡️Input, and then select the input option.

⚠️CAUTION
• Do not press the screen for a prolonged time. This may cause image distortion.
• Do not display a still image on the screen for a prolonged time. This may cause image retention. Use a PC screensaver if possible.
• When connecting the power cord to the outlet, use a grounded (3-hole) power strip or a grounded power outlet.
• The monitor may flicker when turned on in an area where the temperature is low. This is normal.
• Sometimes red, green, or blue spots may appear on the screen. This is normal.

Connecting to a PC

• This monitor supports the *Plug and Play feature.
* Plug and Play: A feature that allows you to add a device to your computer without having to reconfigure anything or install any manual drivers.

HDMI Connection
Transmits digital video and audio signals from your PC to the monitor.

⚠️CAUTION
• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI cable types
– High-Speed HDMI®/TM cable
– High-Speed HDMI®/TM cable with Ethernet

Connecting AV Devices

HDMI Connection
HDMI transmits digital video and audio signals from your AV device to the monitor.

note iconNote
• Using a DVI to HDMI / DP (DisplayPort) to HDMI cable may cause compatibility issues.
• Use a certified cable with the HDMI logo attached. If you do not use a certified HDMI cable, the screen may not display or a connection error may occur.
• Recommended HDMI cable types
– High-Speed HDMI®/TM cable
– High-Speed HDMI®/TM cable with Ethernet

Connecting Peripherals

Headphones Connection
Connect peripherals to the monitor via the headphones port.

note iconNote
• Peripheral devices are sold separately.
• Depending on the audio settings of the PC and external device, headphones and speaker functions may be limited.
• If you use angled earphones, it may cause a problem with connecting another external device to the monitor. Therefore, it is recommended to use straight earphones.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Headphones peripherals

USER SETTINGS

note iconNote
• Your monitor’s OSD (On Screen Display) may differ slightly from that shown in this manual.

Activating the Main Menu

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Joystick Button1 Press the joystick button on the bottom of the monitor.

2 Move the joystick up/down and left/right to set the options.

3 Press the joystick button once more to exit the main menu.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Activating the Main Menu

Main Menu Features

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Main Menu Features

Menu Settings
1 To view the OSD menu, press the joystick button at the bottom of the monitor and then enter the Settings.
2 Move the joystick up/down and left/right to set the options.
3 To return to the upper menu or set other menu items, move the joystick to ◀️ or pressing LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - switch on off it.
4 If you want to exit the OSD menu, move the joystick to ◀️ until you exit.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Menu Settings

Quick Settings

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Quick Settings

Input

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Input

Picture

note iconNote
• The Picture Mode that can be set depends on the Input signal.

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PictureLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PictureLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PictureLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Picture

General

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - General settings

TROUBLESHOOTING

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - TROUBLESHOOTINGLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - TROUBLESHOOTING

PRODUCT SPECIFICATION

29WP500

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PRODUCT SPECIFICATIONLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PRODUCT SPECIFICATION

The specifications are subject to change without notice.
The ~ symbol means alternating current, and the symbolLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - direct current symbol means direct current.
The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with ENERGY STAR® test standard.
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PRODUCT SPECIFICATIONLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PRODUCT SPECIFICATION

The specifications are subject to change without notice.
The ~ symbol means alternating current, and the symbolLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - direct current symbol means direct current.
The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution).
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PRODUCT SPECIFICATION 34WP550 34WP500LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PRODUCT SPECIFICATION 34WP550 34WP500

The specifications are subject to change without notice.
The ~ symbol means alternating current, and the symbol LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - direct current symbol means direct current.
The power consumption level can be different by operating condition and monitor setting.
* The On mode power consumption is measured with ENERGY STAR® test standard.
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PRODUCT SPECIFICATION 34WP50SLG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - PRODUCT SPECIFICATION 34WP50S

The specifications are subject to change without notice.
The ~ symbol means alternating current, and the symbol LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - direct current symbol means direct current.
The power consumption level can be dierent by operating condition and monitor setting.
* The On mode power consumption is measured with LGE test standard (Full White pattern , Maximum resolution).
** The monitor goes to the Sleep Mode in a couple of minutes(Max 5 minutes).

Factory Support Mode (Preset Mode, PC)

HDMI

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Factory Support Mode

HDMI Timing (Video)

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - HDMI Timing (Video)

Power LED

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - Power LED

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - LG logo

(for 29WP500/34WP500/34WP550 only)

LG 34WP500-B 34 (86.36cm) UltraWide™ Full HD IPS Monitor with AMD FreeSync™ - ENERGY STAR logo

This Product qualifies for ENERGY STAR®
Changing the factory default configuration and settings or enabling certain optional features and functionalities may increase energy consumption beyond the limits required for ENERGY STAR® certification.
Refer to ENERGYSTAR.gov for more information on the ENERGY STAR® program.