Safety
DEFINITIONS
WARNING
This indicates that death or serious injuries may occur as a result of non-observance of this warning.
CAUTION
This indicates that minor or moderate injuries may occur as a result of non-observance of this warning.
NOTICE: This indicates that damage to the appliance or property may occur as a result of non-compliance with this advisory.
Home Connect User’s Information
Wi-Fi® Module
FCC/IC
Statements
CMIIT ID: 2017AJ4134 (M)
FCC: 2AHES-COM2
IC: 21152-COM2
The Home Connect module is a communication device designed to provide communication between appliances and smart devices.
This module is integrated at the factory, under direct control of BSH Home
Appliances Corporation, and is not user serviceable or up gradable.
At least 20 cm separation distance should be maintained from device to user.
FCC COMPLIANCE STATEMENT
CAUTION: Changes or modifications not expressly approved could void your authority to use this equipment.
This device complies with Part 15 of the FCC Rules. Operation to the following two conditions:
(1) This device may not cause harmful interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.
INDUSTRY CANADA STATEMENT
This device complies with Industry Canada licence-exempt RSS standard(s). Operation is subject to the following two conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including interference that may cause undesired operation of the device.
Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence. L’exploitation est autorisée aux deux conditions suivantes : (1) l’appareil ne doit pas produire de brouillage, et (2) l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en compromettre le fonctionnement.
Safety
IMPORTANT SAFETY INSTRUCTIONS
READ AND SAVE THESE INSTRUCTIONS
INSTALLER: Save these instructions for the local electrical inspector’s use. Please leave these instructions with this unit for the owner. Show the owner the location of the circuit breaker or fuse. Mark it for easy reference.
OWNER: Please retain these instructions for future reference.
WARNING
If the information in this manual is not followed exactly, fire or shock may result causing property damage or personal injury.
WARNING
If the information in this manual is not followed exactly, fire or shock may result causing property damage, personal injury or death.
– DO NOT store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other appliance.
– WHAT TO DO IF YOU SMELL GAS
• DO NOT try to light any appliance.
• DO NOT touch any electrical switch.
• DO NOT use any phone in your building.
• Immediately call your gas supplier from a neighbour’s phone. Follow the gas supplier’s instructions.
• If you cannot reach your gas supplier, call the fire department.
– Installation and service must be performed by an authorised service, service agency or the gas supplier.
WARNING
Turn off power circuit at service panel and lock out panel before wiring this appliance. Requirement: 120 VAC, 60 Hz 15 A. Allow the appliance to cool after the power has been turned off before servicing the appliance.
WARNING
Automatically Operated Device
To reduce the risk of injury disconnect from power supply before servicing.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
• Use this unit only in the manner intended by the manufacturer. If you have questions, contact the manufacturer at the address or telephone number
listed on the back page.
• Before servicing or cleaning unit, switch power off at service panel and lock the service disconnecting means to prevent power from being switched on accidentally. When the service disconnecting means cannot be locked, securely fasten a prominent warning device, such as a tag, to the service panel.
WARNING
DO NOT repair or replace any part of the appliance unless specifically recommended in the manuals. Improper installation, service or maintenance can cause injury or property damage. Refer to this manual for guidance. All other servicing should be done by an authorised service.
WARNING
ELECTRICAL SHOCK HAZARD
- DO NOT remove connections.
- DO NOT use an extension cord.
- Failure to follow these instructions can result in death, fire, or electrical shock.
WARNING
Improper grounding can result in a risk of electric shock.
This appliance must be grounded. In the event of an electrical short circuit, grounding reduces the risk of electric shock by providing an escape wire for the electric current.
Be sure your appliance is properly installed and grounded by a qualified technician. Installation, electrical connections and grounding must comply with all applicable codes. If required by the National Electrical Code (or Canadian Electrical Code), this appliance must be installed on a separate branch circuit.
WARNING
To reduce the risk of fire or electrical shock, DO NOT use this appliance with any solid state speed device.
Safety Codes and Standards
This appliance complies with one or more of the following Standards:
• UL 507, The Standard for the Safety of Electric Fans
• CSA C22.2 No. 113, Fans and Ventilators
It is the responsibility of the owner and the installer to determine if additional requirements and/or standards apply to specific installations.
CAUTION
Unit is heavy and requires at least two people or proper equipment to move and install.
Hidden surfaces may have sharp edges. Use caution when handling the appliance. Failure to do so may result in property damage or personal injury.
Proposition 65 Warnings
This product may contain a chemical known to the State of California, which can cause cancer or reproductive harm. Therefore, the packaging of your product may bear the following label as required by California:
STATE OF CALIFORNIA PROPOSITION 65 WARNING:
WARNING
Cancer and reproductive harm – www.P65Warnings.ca.gov
Never modify or alter the construction of the appliance. For example, do not remove panels, wire covers or brackets/screws.
CAUTION
For general ventilating use only. DO NOT use to exhaust hazardous or explosive materials and vapors.
WARNING
To reduce the risk of fire, use only metal duct work.
Use a qualified installer.
Remove all tape and packaging before using the appliance. Destroy the packaging after install. Never allow children to play with packaging material.
WARNING
TO REDUCE THE RISK OF FIRE, ELECTRIC SHOCK, OR INJURY TO PERSONS, OBSERVE THE FOLLOWING:
- Installation work and electrical wiring must be done by qualified person(s) in accordance with all applicable codes and standards, including fire-related construction.
- Sufficient air is needed for proper combustion and exhausting of gases through the flue (chimney) of fuel burning equipment to prevent back drafting. Follow the heating equipment manufacturer’s guideline and safety standards such as those published by the National Fire Protection Association (NFPA), and the American Society for Heating, Refrigeration and Air Conditioning Engineers (ASHRAE), and the local code authorities.
- When cutting or drilling into wall or ceiling, do not damage electrical wiring and other hidden utilities.
- Dusted fans must always be vented to the outdoors.
WARNING
TO REDUCE THE RISK OF A RANGE TOP GREASE FIRE:
- Never leave surface units unattended at high settings. Boilovers cause smoking and greasy spillovers that may ignite. Heat oils slowly on low or medium settings.
- Always turn hood ON when cooking at high heat or when cooking flambéing food (i.e. Crepes Suzette, Cherries Jubilee, Peppercorn Beef Flambe).
- Clean ventilating fans frequently. Grease should not be allowed to accumulate on fan or filter.
- Use proper pan size. Always use cookware appropriate for the size of the surface element.
WARNING
TO REDUCE THE RISK OF INJURY TO PERSONS IN THE EVENT OF A RANGE TOP GREASE FIRE, OBSERVE THE FOLLOWING:
- SMOTHER FLAMES with a close fitting lid, cookie sheet, or metal tray, then turn off the burner. BE CAREFUL TO PREVENT BURNS. If the flames do not go out immediately, EVACUATE AND CALL THE FIRE DEPARTMENT.
- NEVER PICK UP A FLAMING PAN – you may get burned.
- DO NOT USE WATER, including wet dishcloths or towels – a violent steam explosion will result.
- Use an extinguisher ONLY if:
a) You know you have a class ABC extinguisher, and you already know how to operate it.
b) The fire is small and contained in the area where it started.
c) The fire department is being called.
d) You can fight the fire with your back to an exit. a Based on “Kitchen Fire Safety Tips” published by NFPA.
Operating Modes
You can use this appliance in the air extraction or the re circulation mode.
Exhaust air mode
The air that is drawn in is cleaned by the grease filters and conveyed to the exterior by a pipe system.
Note: Ventilation may not exit through an already operational smoke or exhaust chimney, nor a duct used for ventilating furnace installation areas.
- If the ventilation is intended to pass through a smoke or exhaust that is not in operation, the responsible area heating inspector must give approval.
- If the ventilation passes through an external wall, use a telescope wall sleeve.
Circulating-air mode
The air that is drawn in is cleaned by the grease filters and an activated carbon filter and conveyed back into the kitchen.
Note: To bind odors in circulating-air mode, you must install an activated carbon filter. The different options for operating the appliance in circulating-air mode can be found in the brochure. Alternatively, ask your dealer. The required accessories are available for purchase from specialist retailers, from customer service or from the Online Shop.
The accessory numbers can be found at the end of the instructions for use.
Touch Control Panel
NOTE: Not all features referred to in this manual applies to all models.
- ON/OFF
OFF
Touch ON/OFF once to turn the blower off and reset the control. - 1 – BOOST
Fan Speed
Increases or decreases the blower speeds. The chosen blower speed LED will remain illuminated while in operation.
1 – Low
2 – Medium
3 – Medium/High
boost – High - DELAY
Delay Shut Off
If the blower is off when the DELAY button is pressed, the blower will turn on to speed 3 setting for 10 minutes. Once time has elapsed, the blower will automatically turn off. If the blower is on when the DELAY button is pressed, the blower runs for 10 minutes from the time the DELAY button was pressed at the current speed then turns off. During the 10 minute timed period, the DELAY button is illuminated. To interrupt a timed period, press one of the fan speed buttons or “on/off” button to turn off.
Ability to choose a different time period and speed than the default setting is possible through the Home Connect TM app in the settings menu. - GREASE FILTER
Clean Grease Filter Reminder
After 40 hours of operation, the GREASE FILTER button will illuminate indicating that the filters need to be cleaned. When this indicator illuminates clean the filters. After cleaning, press and hold the GREASE FILTER button for 3 seconds until it beeps to reset the 40-hour period and to turn the reminder off.
Receive clean filter reminder notification through the Home Connect™ app when activated in Settings section, as well as see filter saturation status. - CHARCOAL FILTER
Charcoal Filter Replacement Reminder
After 120 hours of operation, the CHARCOAL FILTER button will illuminate indicating that the filters need to be changed. When this indicator illuminates change the filters. After changing, press and hold the CHARCOAL FILTER button for 3 seconds until it beeps to reset the 120-hour period and to turn the reminder off.
Receive clean filter reminder notification through the Home Connect™ app when activated in Settings section, as well as see filter saturation status. - CONNECT
Home ConnectTM
This function allows the user to connect the hood with a mobile device. See “Home Connect™” on page 8.
Control tone
To turn OFF/ON the control tone, hold the ON/OFF and DELAY button for 3 seconds.
Control tone can also be turned OFF/ON through the settings section of the Home Connect™ app. - LIGHTS
LED Light Control
This button controls the LED lighting. The first press turns the lights on. A second press dims the lights. A third press turns the lights off. 0-100% light slider in Home Connect™ app allows additional control to obtain the perfect level of light.
Operating the Hood
For Better Results
- The blower should be turned on for about 5 minutes before cooking in order to establish air currents upward through the hood. Thus when heat, smoke, moisture, grease and cooking doors are produced, they will be carried outside instead of drifting into other rooms.
- Use the low speeds for normal use and the higher speeds for strong doors or fumes.
- Drafts across the range or cook top will reduce the effectiveness of the hood. Such drafts should be prevented when possible.
- The best job of ventilation in the kitchen is done where the only air currents are those created by the blower itself.
- Regular use of the fan system while cooking helps keep the kitchen comfortable and less humid.
- Use a rear burner when browning or pan frying meat.
- For optimal performance, the width of the hood should equal that of the cooktop or rangetop or exceed it by 3 inches on either side. Install these hoods only with Bosch blowers.
Home Connect
With Home Connect™, the appliance is Wi-Fi-capable and can be remotely controlled using a mobile device (e.g. tablet PC, smartphone). Home Connect™ app offers additional functions which are a perfect complement to the networked appliance.
Home Connect™ does not work over Wi-Fi networks that require browser registration, i.e. a user name and password entered via a web browser. You should have a stable wireless network with good reception and access to the
internet.
If the appliance is not connected to the WLAN network (home network), it functions in the same way as a typical hood with no network connection and can be operated as usual via the Touch Panel.
NOTE: Please ensure that you follow the safety instructions given at the beginning of this instruction manual and that these are also observed when operating the appliance via the Home Connect™ app and when away from home. Please also follow the instructions in the Home Connect™ app.
NOTE: Operation on the appliance itself always takes priority, and during this time it is not possible to operate the appliance using Home Connect™ App.
Cooktop-Hood Sync
You can connect this appliance to a matching cooktop (if the cooktop supports connection to the hood) and then control the functions of the hood via your cooktop.
There are various options for connecting the appliances:
Home ConnectTM
Two appliances can be connected using the Home Connect™ app provided that both appliances are Home Connect™ compatible.
Refer to the Home Connect™ documents supplied for more information.
Connecting appliances directly
If the appliance is connected directly to a cook top, it cannot be connected to your home network as well. The appliance will function in the same way as a hood that is not connected to the network and you can continue to operate
it via the touch control panel.
Connecting appliances via your home network
If the appliances are connected to each other via your home network, both the hood controls on the cook top and Home Connect™ can be used to operate the appliance.
Notes
- Make sure you follow the safety instructions in the instruction manual for your hood and that these are complied with even when operating the appliance via the hood controls on the cooktop.
- If the hood is being operated by means of the touch control panel on the hood itself, this mode of operation always has priority. It is not possible to use the hood controls on the cooktop during this time.
Setting up a connection
To set up the connection between the hood and the cooktop, the hood must be switched off and the cooktop must be switched on before you can connect the cooktop and hood.
Connecting directly
Ensure that the cook top is switched on and is in search mode.
To do this, refer to the section entitled “Connecting to the hood” in the instruction manual for your cook top.
Notes
- If your hood is connected directly to the cooktop, it cannot be connected to your home network as well and you will not be able to use Home Connect™.
- The cooktop must not be connected to your home network. To break a connection, follow the instructions in the section entitled “Disconnecting from the network”.
Press and hold the CONNECT button until it starts to flash. The hood has been connected to the cook top when the CONNECT button stops flashing and remains continuously lit.
Connecting via your home network
Follow the instructions in the section entitled “Connecting your hood to your home network (Wi-Fi) on.
Once the hood is connected to your home network, you can connect to the hob via the Home Connect™ app. To do this. follow the instructions on your mobile device.
Setting up
To implement settings via Home Connect™, you must have installed the Home Connect™ App on a mobile device (e.g. tablet PC, smartphone). Follow the steps specified by the app to implement the settings.
What do you need to connect your hood to Home Connect™?
- Your smartphone or tablet PC must be running the latest version of the operating system it uses.
- A home network signal (Wi-Fi) at the location where the home appliance is located.
- Name and password for your home network (Wi-Fi):
(SSID):………………………………………………………………..
Password:…………………………………………………………..Step 1: Installing the
Home Connect™ app
- On your smartphone or tablet PC, go to the App Store (Apple devices) or Google Play Store (Android devices).
- Enter “Home Connect™” in the store’s search field.
- Select the “Home Connect (America)” app published by BSH Home Appliances Corporation and install it on your smartphone or tablet.
- Open the Home Connect™ app and press “Register” to create a new Home Connect™ account. The app will guide you through the registration process. Don’t forget to make a note of your e-mail address and password afterwards.
Save your Home Connect™ login details here:
Email:………………………………………………………………
Password:…………………………………………………………
Step 2 (initial start-up): Connecting your hood to your home network (Wi-Fi)
A. Connect the appliance.
B. Check whether your home network router has A WPS function (automatic connection) and locate the WPS button. Refer to the router manual for more information.
C. Does your router have a WPS function (automatic connection)?
Step 2.1: Automatically connecting your hood to your home network (Wi-Fi)
- Press SPEED 1 button.
- CONNECT and SPEED 1 buttons flash.
- WPS connection process started.
A. Note: To connect the hood to your home network, the hood and the light must be switched off. You can cancel the process at any time by pressing “0”.
B. Press and hold the “CONNECT” button until “0” and “CONNECT” start flashing.
C. Press “1”.
Note: “1” and “CONNECT” will flash.
D. If you have WPS (see previous page) press the WPS button on your router.
Note: Please consult your router’s manual to locate the WPS button.
E. When “CONNECT” and “3” flashes your appliance is connected to the home network.
Error: If the “CONNECT” and “2” light flashes then the hood could not establish a connection with your home Wi-Fi within 2 minutes.
Fix: Check whether your hood is in range of your Wi-Fi and repeat the process. If unsuccessful, refer to step 2.2 to connect the oven manually
Step 2.2: Manually connecting your hood to your home network (Wi-Fi)
A. Note: To connect the hood to your home network, the hood and the light must be switched off. You can cancel the process at any time by pressing “0”.
B. Press and hold the “CONNECT” button until it start flashing.
C. Press “2”.
Note: “2” and “CONNECT” will start flashing.
D. Open general settings on your mobile device and then open Wi-Fi settings. Connect to the network named
“HomeConnect”.
This is your hoods Wi-Fi-network.
Use the following
login information to connect:
Wi-Fi-Name/SSID: HomeConnect
Password/Key: HomeConnect
E. Open the Home Connect™ App on your mobile device.
F. The app will prompt you to enter your home Wi-Fi’s network name and password.
Note: The app may take a few minutes to find your hood.
G. Next, follow directions in the App.
H. When “CONNECT” and Fan Setting “3” flashes your appliance is connected to the home network.
Error: The appliance fails to connect to the app (The “CONNECT” light will turn off).
Fix: Ensure your smartphone or tablet is connected to the same home network (Wi-Fi). Check that your wireless connection is stable and has a strong signal. Then repeat the process from step 2.
Connecting your hood to another Home Connect™ account
A. Open general settings on your mobile device and then open Wi-Fi settings. Connect to the same home network (Wi-Fi) as the hood.
B. Press and hold the “CONNECT” button until the “CONNECT” and 3 buttons start flashing.
C. Open the app on your mobile device and follow the instructions.
D. The registration process is complete once “CONNECT” stops flashing on the hood.
If you want to change the wireless home network that is connected to the hood, reset the connection to your hood by:
A. Press and hold the “CONNECT” and fan setting “0” buttons on your hood for at least 3 seconds. The “CONNECT” button will turn off.
B. Repeat the process from step 2.
Software update
Using the software update function, your hood’s software can be updated (e.g. for the purpose of optimisation, troubleshooting or security updates). To do this, you need to be a registered Home Connect™ user, have installed the app on your mobile device and be connected to the Home Connect™ server.
As soon as a software update is available, you will be informed through the Home Connect™ app and will be able to start the software update via the app.
Once the update has been successfully downloaded, you can start installing it via the Home Connect™ app if you are on your local area network.
The Home Connect™ app will inform you once installation is complete.
Notes
- You can continue to use your hood as normal while updates are downloading.
- Depending on your personal settings in the app, software updates can also be set to download automatically.
- We recommend that you install security updates as soon as possible.
Resting the connection You can reset the connections you have saved on your home network and on Home Connect™ at any time. - Press and hold the 0 and CONNECT buttons at the same time until the CONNECT symbol is no longer illuminated.
Reseting the connection
You can reset the connections you have saved on your home network and on Home Connect™ at any time.
- Press and hold the 0 and CONNECT buttons at the same time until the CONNECT symbol is no longer illuminated.
About Data Protection
When your appliance is connected for the first time to a WLAN network, which is connected to the Internet, your appliance transmits the following categories of data to the Home Connect™ server (initial registration):
- Unique appliance identification (consisting of appliance codes as well as the MAC address of the installed Wi-Fi communication module).
- Security certificate of the Wi-Fi communication module (to ensure a secure IT connection).
- The current software and hardware version of your domestic appliance.
- Status of any previous resetting to factory settings.
This initial registration prepares the Home Connect™ functions for use and is only required when you want to use these Home Connect™ functions for the first time.
NOTE: Ensure that the Home Connect™ functions can be used only in conjunction with the Home Connect™ app. Information on data protection can be accessed in the Home Connect™ app.
Cleaning and maintenance
WARNING
To avoid risk of fire and explosion do not use flammable liquids or solvents. Always unplug or disconnect the appliance from the power supply before servicing.
Do not use steam cleaners to clean the appliance. Hidden surfaces may have sharp edges. Use caution when reaching behind or under appliance.
WARNING
RISK OF BURNS
The appliance will become hot when in use, especially in the area surrounding the bulbs. Let cool before cleaning.
WARNING
RISK OF ELECTRIC SHOCK
Penetrating damp can cause electric shock. Only clean appliance with a damp cloth. Prior to cleaning, pull the plug or flip the breaker in the fusebox.
Cleaning agents
To prevent various surfaces from becoming damaged due to incorrect cleaning agents, follow the specifications given in the table. Do not use
- cleaning agents that are harsh or scouring,
- cleaning agents with high alcohol content,
- hard scouring pads or sponges,
- high-pressure cleaners or steam cleaners.
Thoroughly rinse all new sponges before use.
Observe all instructions and warnings accompanying cleaning agents.
Area
Cleaning agents
Stainless steel
Warm soapy water: Clean with a non-abrasive, non-sponge dish towel and dry with a clean, soft towel.
Only clean stainless steel with the grain.
Specific products for stainless steel care are available for purchase from customer service or from specialized retailers. Apply a thin layer of the care product with a soft cloth.
Varnished surfaces
Warm soapy water: Clean with a non-abrasive, non-sponge dish towel and dry with a clean, soft towel.
Do not use stainless steel cleaner.
Aluminum and plastic
Glass cleaner: Clean with a soft cloth.
Glass
Glass cleaner: Clean with a soft cloth. Do not use a glass scraper.
Controls
Warm soapy water: Clean with a non-abrasive, non-sponge dish towel and dry with a clean, soft towel.
Risk of damage to electronics due to permeating damp. Never clean controls with a wet cloth.
Do not use stainless steel cleaner.
Cleaning the metal grease filter
These instructions apply to several appliance models. It is possible that individual features are described that do not apply to your appliance.
WARNING
RISK OF FIRE
Grease deposits in the grease filter can ignite. Clean the grease filter at least every two months, or as frequently as necessary.
Never operate the appliance without the grease filter.
Notes
- Do not use any aggressive, acidic or alkaline cleaning agents.
- When cleaning the metal grease filters, also clean the metal grease filter holder in the appliance with a moist cloth.
- You can clean the metal grease filters in a dishwasher or by hand.
By hand:
Note: You can use a special grease solvent if soiling is stubborn. You can order it via the online shop.
- Soak the metal grease filters in hot soapy solution.
- Use a brush for cleaning and then rinse the filters well.
- Allow the metal grease filters to drip dry.
In the dishwasher:
Note: Slight discoloration is possible when cleaning the grease filters in the dishwasher. This does not affect the metal grease filter’s functioning.
- Do not clean extremely dirty metal grease filters with dishes.
- Loosely position the metal grease filter in the dishwasher. The metal grease filters must not be jammed in.
Uninstalling metal grease filter
- Open the latch and fold down the metal grease filter. Simultaneously use your other hand to grasp under the metal grease filter.
- Remove the metal grease filter from its mounting.
Notes
- Grease can gather in the bottom of the metal grease filter.
- Hold metal grease filter horizontally to prevent grease from dripping.
3. Clean metal grease filter.
Installing metal grease filter
- Insert metal grease filter.
Simultaneously use your other hand to grasp under the metal grease filter. - Flip metal grease filter up and snap the latch into place.
Troubleshooting
You can often easily eliminate problems that may occur on your own. Before calling customer service, take into account the following information.
WARNING
RISK OF ELECTRIC SHOCK
Improper repairs are dangerous. Only an authorized servicer may perform repairs and may replace damaged connecting leads. Remove the fuse or deactivate the
breaker in the fuse box or breaker box if the appliance is damaged. Call Customer Service.
Customer service
Our customer service department is there for you if your appliance requires repair. When calling, please give the Product Number (P-No.) and the Serial Number (S-No.) so that we can offer you the best service. The identification plate
listing the numbers can be found inside of the appliance (remove metal grease filter to find it).
So that you don’t have to search for them when you need them, you can enter your appliance information and the customer service number here.
P-No.
S-No.
Customer service
Please note that a service visit to provide instruction on the use of the appliance is not covered by the warranty.
Please find the contact data of all countries in the enclosed customer service list.
To book service or for product advice
US 800 944 2904
toll-free
Accessories
STATEMENT OF LIMITED PRODUCT WARRANTY
What this Warranty Covers & Who it Applies to
The limited warranty provided by BSH Home Appliances Corporation (“BSH“) in this Statement of Limited Product Warranty applies only to the Bosch appliance (“Product“) sold to you, the first using purchaser, provided that the Product was purchased:
- For your normal, household (non-commercial) use, and has in fact at all times only been used for normal household purposes.
- New at retail (not a display, “as is”, or previously returned model), and not for resale, or commercial use.
- Within the United States or Canada, and has at all times remained within the country of original purchase.
The warranties stated herein apply to the original purchaser of the product warranted herein and to each succeeding owner of the product purchased for ordinary home use during the term of the warranty.
Please make sure to return your registration card; while not necessary to effectuate warranty coverage, it is the best way for BSH to notify you in the unlikely event of a safety notice or product recall.
How Long the Warranty Lasts
BSH warrants that the Product is free from defects in materials and workmanship for a period of three hundred sixty-five (365) days from the date of purchase. The
foregoing timeline begins to run upon the date of purchase, and shall not be stalled, tolled, extended, or suspended, for any reason whatsoever.
This Product is also warranted to be free from cosmetic defects in material and workmanship (such as scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish of the Product), for a period of thirty (30) days from the date of purchase or closing date for new construction. This cosmetic warranty excludes slight colour variations due to inherent differences in painted and porcelain parts, as well as differences caused by kitchen lighting, product location, or other similar factors. This cosmetic warranty specifically excludes any display, floor, “As Is”, or “B” stock appliances.
Repair/Replace as Your Exclusive Remedy
During this warranty period, BSH or one of its authorised service providers will repair your Product without charge to you (subject to certain limitations stated herein) if your Product proves to have been manufactured with a defect in materials or workmanship. If reasonable attempts to repair the Product have been made without success, then BSH will replace your Product (upgraded models may be available to you, in BSH’s sole discretion, for an additional charge). All removed parts and components shall become the property of BSH at its sole option. All replaced and/or repaired parts shall assume the identity
of the original part for purposes of this warranty and this warranty shall not be extended with respect to such parts. BSH’s sole liability and responsibility hereunder is to repair manufacturer-defective Product only, using a BSH authorised service provider during normal business hours. For safety and property damage concerns, BSH highly recommends that you do not attempt to repair the Product yourself, or use an un-authorised servicer; BSH will have no responsibility or liability for repairs or work performed by a non-authorised servicer. If you choose to have someone other than an authorised service provider work on your Product, THIS WARRANTY WILL AUTOMATICALLY BECOME NULL AND VOID. Authorised service providers are those persons or companies that have been specially trained on BSH products, and who possess, in BSH’s opinion, a superior reputation for customer service and technical ability (note that they are independent entities and are not agents, partners, affiliates or representatives of BSH). Notwithstanding the foregoing, BSH will not incur any liability, or have responsibility, for the Product if it is located in a remote
area (more than 100 miles from an authorised service provider) or is reasonably inaccessible, hazardous, threatening, or treacherous locale, surroundings, or environment; in any such event, if you request, BSH would still pay for labor and parts and ship the parts to the nearest authorised service provider, but you would still be fully liable and responsible for any travel time or other special charges by the service company, assuming they agree to make the service call.
Out of Warranty Product
BSH is under no obligation, at law or otherwise, to provide you with any concessions, including repairs, prorates, or Product replacement, once this warranty has expired.
Warranty Exclusions
The warranty coverage described herein excludes all defects or damage that are not the direct fault of BSH, including without limitation, one or more of the following:
- Use of the Product in anything other than its normal, customary and intended manner (including without limitation, any form of commercial use, use or storage of an indoor product outdoors, use of the Product in conjunction with air or water-going vessels).
- Any party’s willful misconduct, negligence, misuse, abuse, accidents, neglect, improper operation, failure to maintain, improper or negligent installation, tampering, failure to follow operating instructions, mishandling, unauthorised service (including self performed “fixing” or exploration of the appliance’s internal workings).
- Adjustment, alteration or modification of any kind.
- A failure to comply with any applicable state, local, city, or county electrical, plumbing and/or building codes, regulations, or laws, including failure to install the product in strict conformity with local fire and building codes and regulations.
- Ordinary wear and tear, spills of food, liquid, grease accumulations, or other substances that accumulate on, in, or around the Product.
- Any external, elemental and/or environmental forces and factors, including without limitation, rain, wind, sand, floods, fires, mud slides, freezing temperatures, excessive moisture or extended exposure to humidity, lightning, power surges, structural failures surrounding the appliance, and acts of God.
In no event shall BSH have any liability or responsibility whatsoever for damage to surrounding property, including cabinetry, floors, ceilings, and other structures or objects around the Product. Also excluded from this warranty are Products on which the serial numbers have been altered, defaced, or removed; service visits to teach you how to use the Product, or visits where there is nothing wrong with the Product; correction of installation problems (you are solely responsible for any structure and setting for the Product, including all electrical, plumbing or other connecting facilities, for proper foundation/flooring, and for any alterations including without limitation cabinetry, walls, floors, shelving, etc.); and resetting of breakers or fuses.
TO THE EXTENT ALLOWED BY LAW, THIS WARRANTY SETS OUT YOUR EXCLUSIVE REMEDIES WITH RESPECT TO PRODUCT, WHETHER THE CLAIM ARISES IN CONTRACT OR TORT (INCLUDING STRICT LIABILITY, OR NEGLIGENCE) OR OTHERWISE. THIS WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED. ANY WARRANTY IMPLIED BY LAW, WHETHER FOR MERCHANT ABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR OTHERWISE, SHALL BE EFFECTIVE ONLY FOR THE PERIOD THAT THIS EXPRESS LIMITED WARRANTY IS EFFECTIVE. IN NO EVENT WILL THE MANUFACTURER BE LIABLE FOR CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, “BUSINESS LOSS”, AND/OR PUNITIVE DAMAGES, LOSSES, OR EXPENSES, INCLUDING WITHOUT LIMITATION TIME AWAY FROM WORK, HOTELS AND/ OR RESTAURANT MEALS, REMODELLING EXPENSES IN EXCESS OF DIRECT DAMAGES WHICH ARE DEFINITIVELY CAUSED EXCLUSIVELY BY BSH, OR OTHERWISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, AND SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE. No attempt to alter, modify or amend this warranty shall be effective unless authorised in writing by an officer of BSH.